Kodak I1310 User Manual - Page 38

Problem Possible Solution No images are being displayed • If you are scanning one-sided documents or are using a Kodak i1210 Plus or i1310 Plus Scanner, be sure the side you want to scan is facing the input tray (not facing you). For more information, see the section entitled, "Getting your documents ready to scan" in Chapter 3, Scanning. Images are not being cropped correctly • If the cropping options are enabled, Automatically Detect and Straighten (Automatic), Automatically Detect or Border Reduction (Aggressive) and your images are not being cropped correctly, clean the imaging area. See the section entitled, "Cleaning the imaging area" in Chapter 4, Maintenance. Roller marks appear on the document Clean the rollers. See the procedures in Chapter 4, Maintenance. after scanning Images have black background bleedthrough When scanning translucent documents, black bleed-through may be displayed on the image. To minimize this, adjust the Contrast value or select Draft (Fixed) in TWAIN or Fixed Processing in ISIS to improve the image or use the Kodak White Background Accessory. Red, green or blue streaks are running The scanner is dirty and needs to be cleaned. Refer to the "Cleaning through a color photo procedures" in Chapter 4, Maintenance. Scanner is running slow • Your PC may not meet the minimum requirements for the scanner. • The scanner is rated and designed to operate with USB 2.0, but will function in a USB 1.1 port. If you are using a USB 1.1 connection, update your connection to USB 2.0. Microsoft Windows operating systems - only Cannot scan after Standby or Hibernate Upgrade to Service Pack 1 or higher. with Microsoft Windows Vista Unable to scan using Microsoft Office Select the scanner named: Document Imaging 2007 using the WIA KODAK Scanner: i1210/i1220 or driver KODAK Scanner: 1310/i1320 from the Scanner drop-down list. Linux operating systems - only The number of pages value is not Set the Number of Pages value to a number that is larger than the communicated to the SANE driver. The number of images that will be captured in a batch. number of pages is just presented as a "tally" that the XSANE application uses to count the number of images that are captured The LED on the scanner is red even though the scanner is securely connected to the PC The LED will remain a steady red until your application connects to the scanner. 5-2 A-61560 January 2010