Kodak I1410 User Guide - Page 48

Problem solving, A-61550, July 2008

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Problem solving Use the list below as a guide to check possible solutions to problems you may encounter when using the printer. Problem Print quality is poor or inconsistent Printing problems when starting up due to dry print head Not printing Possible Solution • Be sure the ink cartridge is not empty. • Be sure the ink cartridge is properly installed. • Be sure the ink cartridge is in the correct position for printing. • Verify that the printer has been enabled in the capture software application and that the expected print string has been specified. • Verify that all printer connectors are securely fastened and that the printer cable is securely attached. • Run a print test to verify that all jets are functioning properly. • Clean the print head (see "Printing problems when starting up due to dry print head" below.) Remove the ink cartridge from the scanner and using a damp cloth or swab, dab (do not wipe) the ink jets on the ink cartridge, replace the ink cartridge and try again. • Check to be sure that the ink cartridge is securely in the desired print position in the scanner. • Be sure the tape is removed from the print head. 44 A-61550 July 2008

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44
A-61550
July 2008
Problem solving
Use the list below as a guide to check possible solutions to problems
you may encounter when using the printer.
Problem
Possible Solution
Print quality is poor or inconsistent
• Be sure the ink cartridge is not empty.
• Be sure the ink cartridge is properly installed.
• Be sure the ink cartridge is in the correct position for printing.
• Verify that the printer has been enabled in the capture software
application and that the expected print string has been specified.
• Verify that all printer connectors are securely fastened and that the
printer cable is securely attached.
• Run a print test to verify that all jets are functioning properly.
• Clean the print head (see “Printing problems when starting up due to
dry print head” below.)
Printing problems when starting up
due to dry print head
Remove the ink cartridge from the scanner and using a damp cloth or
swab, dab (do not wipe) the ink jets on the ink cartridge, replace the ink
cartridge and try again.
Not printing
• Check to be sure that the ink cartridge is securely in the desired print
position in the scanner.
• Be sure the tape is removed from the print head.