Kodak Kodak Printer Dock plus User Guide - Page 47
Transfer/communication problems
UPC - 417712678654
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Troubleshooting Transfer/communication problems If... Try one or more of the following Nothing happens ■ Press the Transfer button, , on the printer dock. when you try to ■ Check the power and USB connections from the printer dock transfer pictures to to computer (page 25). the computer ■ The camera is not properly seated on connector. Reseat the camera on the printer dock (page 9). ■ If you are trying to transfer pictures from a compatible Kodak card reader (page 28) or a PictBridge compatible device (page 29), check the USB connections between the printer dock and the card reader or device. NOTE: The Kodak EasyShare printer dock plus is compatible with the Kodak 8-in-1 card reader and the Kodak 6-in-1 card reader (each sold separately). Other Kodak USB card readers may work with the printer dock plus; however, other manufacturers' card readers are not supported. ■ Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows. ■ Disconnect then reconnect the USB cable from the printer dock to the computer (page 25). ■ Make sure Kodak EasyShare software is installed (page 22). Install if necessary. If you choose Custom installation, make sure to install the printer driver. ■ Uninstall, then reinstall Kodak EasyShare software (page 22). ■ Make sure your computer meets the minimum system requirements (page 22). Upgrade your system if necessary. www.kodak.com/go/support 41