Konica Minolta FAX2900 FAX 2900/FAX 3900 Twain Driver User's Guide - Page 21

Scanner Busy, Error Messages, Message on the PC screen

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6 Scanner Busy Message on the PC screen: Error Messages Cause Remedy • If TWAIN scanning and copy jobs are being • Wait until all copying or scanning is over. performed at the same time, the copier may stop in the middle of scanning. Read Data Error Message on the PC screen: Cause Remedy • An error occurred when reading data from the copier while scanning. 1. Turn the copier off, and then check if the USB cable is connected properly or not. 2. After checking the USB cable carefully, turn the copier on again. 3. If the problem persists, call your service representative. 6-4

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6
Error Messages
6-4
Scanner Busy
Message on the PC screen:
Read Data Error
Message on the PC screen:
Cause
Remedy
•
If TWAIN scanning and copy jobs are being
performed at the same time, the copier
may stop in the middle of scanning.
•
Wait until all copying or scanning is over.
Cause
Remedy
•
An error occurred when reading data from
the copier while scanning.
1.
Turn the copier off, and then check if the
USB cable is connected properly or not.
2. After checking the USB cable carefully,
turn the copier on again.
3. If
the problem persists, call your service
representative.