Konica Minolta bizhub 501 bizhub 361/421/501 Network Scan/Fax/Network Fax Oper - Page 296
Internet fax/IP address fax - toner cartridge
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Fax/Scan function troubleshooting 11 11.2.2 Internet fax/IP address fax Symptom Cannot receive data Does not print out received data Checkpoint Is paper supplied in place? Is paper misfeed? Is toner used up? Is the network cable connected correctly? Is the available space in the memory and on the hard disk sufficient? Is the Memory RX function specified? Action When the paper supply icon is lit, it indicates that the paper tray is empty and received documents are stored in the memory. Replenish paper. For details on the paper supply procedure, refer to the User's Guide [Copy Operations]. When paper misfeeding is occurring, received documents are stored in the memory. Remove the paper that has been stuck. For the action for removing stuck paper, refer to the User's Guide [Copy Operations]. If the toner has been used up, document reception is not possible. Promptly replace the toner cartridge. For the procedure for replacing the toner cartridge, refer to the User's Guide [Copy Operations]. Check the network cable connection, and reconnect if it is disconnected. Check the remaining available space in the memory and on the hard disk. If it is running out, reception may fail. Or, if received, the massage may not be printed. If the Memory RX function is specified, perform the following steps to print out the received document: 1. Touch [User Box]. 2. Touch [Use Document]. 3. Touch [System User Box]. 4. Touch [Memory RX User Box], and then press the [OK] button. 5. If a user box password has been specified, enter the password, and then click [OK]. 6. Select the document to be printed, and then touch [Print]. It is also possible to change the setting so that the Memory RX function is not used. For details, refer to "Memory RX Setting" on page 9-30. 501/421/361 11-5
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