Konica Minolta bizhub 652 bizhub 652/552 Network Scan/Fax/Network Fax Operatio - Page 285
Network Fax Error Code, Transmission system error code
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12.3 Error messages displayed 12 Code R79 R93 R94 R95 R96 R97 R99 Corrective Actions Turn the main power off, and then turn it on again. • After checking with the sender, register a Confidential User Box for confidential reception. • Check the password for the Confidential User Box. • After checking with the recipient, register a Relay User Box for relay distribution. • Check the password for the Relay User Box. Check Forward TX Setting. Inform the recipient of the correct number for the Confidential User Box. Check PC-Fax RX Setting. Turn the main power off, and then turn it on again. 12.3.4 Network Fax Error Code If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and error codes will be displayed in Nxx format. Take corrective actions by referring to the table below. Transmission system error code Code N10 N11 N12 N13 N14 N15 N16 N17 N18 N20 Type Connection error Description Server connection error Redial ON or OFF OFF Connection error Connection error Connection error Connec- OFF tion refused Line dis- ON connected No net- OFF work re- sponse Connection error Mail distri- OFF bution error Recipient resetting Recipient ON connection reset Recipient Recipient ON busy busy LAN connection Connec- OFF tion timeout Network er- Network er- OFF ror ror Memory er- Memory er- OFF ror ror Corrective Actions • Check the state of the recipient. • Check the network settings for the ma- chine. • Ask the network administrator to ensure that the network is running successfully. Reception refused. Check the state of the recipient. Verify that the cables and cords are securely connected and that there is no network failure. • Check the state of the recipient. • Check the network settings for the ma- chine. • Ask the network administrator to ensure that the network is running successfully. Check the recipient's state and then resend the fax. Check the recipient's state and then resend the fax. Check the recipient's state and then resend the fax. Check the recipient's state and then resend the fax. • Check that the network fax settings are correct. • Verify that the cables and cords are securely connected and that there is no network failure. • Turn the main power off and back on and then resend the fax. Memory is full. • Check that there are no other jobs being processed. • Reduce the number of pages to be sent or reduce the scanning resolution to resend the fax. bizhub 652/552 12-8