Kyocera FS 1020D FS-1020D Operation Guide Rev 1.4 - Page 27
General Guide for Troubleshooting, Symptom, Check Items, Corrective Action - error light
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General Guide for Troubleshooting 3.1 General Guide for Troubleshooting There are quite a few printer problems which may be corrected by the user. If some kind of printer problem should occur, check the following before concluding the printer is broken. This section explains how to correct these problems. Symptom Check Items Corrective Action The printer will not print from the computer. Check the indicator. Off Flashing Look through the items below and check anything that seems appropriate. Rapid flashing: An error has occurred. For details on error warnings and remedies, see section 3.3 Indicators on page 3-6. Flickering: The printer is offline. Pressing the key switches the printer to online status. Lit See the appropriate item below. Check if status page can be printed. Status page can be printed. There may be a problem with the computer's connection to the network. Also, look through the items below and check anything that seems relevant. Print quality is not good. See section 3.2 Print Quality Problems on page 3-3. Paper is jammed. See section 3.4 Paper Jam Removal on page 3-15. Nothing lights on the operator panel even when power is turned on and the fan makes no noise. Check that the power cord is properly plugged into the power outlet. Turn off the printer's power, plug in the power cord securely, and try turning on the printer's power again. Check that the power switch is really in the ON ( | ) position. The printer prints a status page, but data from the computer is not being printed normally. Check the interface cable. Check program files and application software. Connect both ends of the interface cable securely. Try replacing the printer cable. For details on the parallel interface for this printer, see Appendix B. Try printing another file or using another print command. If the problem occurs only with a specific file or application, check the printer settings for that application. Table 3-1 If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer. 3-2