LG BH6730S Owners Manual - Page 63

Picture, Sound, Customer Support, Open Source Software Notice

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Troubleshooting 63 Picture Symptom There is no picture. Picture noise appears Cause & Solution yy Select the appropriate video input mode on the TV so the picture from the unit appears on the TV screen. yy Connect the video connection securely. yy Check the [HDMI Color Setting] in the [Settings] menu is set to the appropriate item that conforms to your video connection. yy Your TV may not support the resolution you have set on the player. Change the resolution that your TV accepts. yy The player's HDMI OUT jack is connected to a DVI device that does not support copyright protection. yy You are playing a disc recorded in a colour system that is different from your TV. yy Set the resolution which your TV accepts. Blu-ray 3D disc playback does not output 3D views. yy Connect the player to your TV with HDMI cable (Type A, High Speed HDMI™ Cable). yy Your TV may not support "HDMI 3D mandatory format". yy The [3D Mode] option in the [Settings] menu is set to [Off ]. Set the option to [On]. Troubleshooting Sound 5 Symptom Cause & Solution There is no sound or the sound is distorted. yy The unit is in scan, slow motion, or pause mode. yy The sound volume is low. yy Check the speaker cable connection. (page 13) Customer Support You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please visit http://www.lg.com/global/support or contact LG Electronics customer care center. Open Source Software Notice To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are available to download with the source code.

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Troubleshooting
63
Troubleshooting
5
Picture
Symptom
Cause & Solution
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Connect the video connection securely.
y
Check the [HDMI Color Setting] in the [Settings] menu is set to the
appropriate item that conforms to your video connection.
y
Your TV may not support the resolution you have set on the player.
Change the resolution that your TV accepts.
y
The player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears
y
You are playing a disc recorded in a colour system that is different
from your TV.
y
Set the resolution which your TV accepts.
Blu-ray 3D disc playback does
not output 3D views.
y
Connect the player to your TV with HDMI cable (Type A, High Speed
HDMI™ Cable).
y
Your TV may not support “HDMI 3D mandatory format”.
y
The [3D Mode] option in the [Settings] menu is set to [Off ].
Set the option to [On].
Sound
Symptom
Cause & Solution
There is no sound or the sound
is distorted.
y
The unit is in scan, slow motion, or pause mode.
y
The sound volume is low.
y
Check the speaker cable connection. (page 13)
Customer Support
You can update the Player using the latest software to enhance the products operation and/or add new
features. To obtain the latest software for this player (if updates have been made), please visit
http://www.lg.com/global/support or contact LG Electronics customer care center.
Open Source Software Notice
To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are
available to download with the source code.