LG DLG4802W Owner's Manual - Page 33

TROUBLESHOOTING 33 ENGLISH TROUBLESHOOTING Before calling for service Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service. Problem Dryer will not turn on Dryer does not heat Greasy or dirty spots on clothes Display shows error code tE Lint on clothes Excess static in clothes after drying Display shows error code PS Possible Causes • Power cord is not properly plugged in. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • Gas supply or service turned off (gas models only). • Fabric softener used incorrectly. • Clean and dirty clothes being dried together. • Thermistor is malfunctioning. Solutions • Make sure that the plug is plugged securely into a grounded outlet matching the dryer's rating plate. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • R eset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • C onfirm that the house gas shutoff and the dryer gas shutoff are both fully open. • Confirm and follow the instructions provided with your fabric softener. • Make sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same or subsequent loads. • Stains on dried clothes are actually stains that were not removed during the washing process. Make sure that clothes are being completely cleaned according to the instructions for your washer and detergent. • Turn off the dryer and call for service. • Lint filter not cleaned properly. • Laundry not sorted properly. • Excess static in clothes. • Dryer is overloaded. • Tissue, paper, etc., left in pockets. • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants). • See the Excess static in clothes after drying section below. • Divide larger loads into smaller loads for drying. • Check pockets thoroughly before washing and drying clothes. • Fabric softener not used or used incorrectly. • Clothes dried too long (overdried). • Drying synthetics, permanent press, or synthetic blends. • Use a fabric softener to reduce static electricity correctly. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. • Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles. • These materials can cause static buildup. Try using a fabric softener. • Power cord connection is incorrect. • Check the connection of power cord to the terminal block. Refer to 20-24 pages on this manual. Drying time is not consistent Clothes take too long to dry Clothes are wrinkled Clothes are shrinking • Heat settings, load size, or dampness of clothing is not consistent. • Load is not properly sorted. • Large load of heavy fabrics. • Dryer controls are not set properly. • Lint filter needs to be cleaned. • Exhaust ducts blocked, dirty, or duct run is too long. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • Dryer is overloaded. • Dryer is underloaded. • Clothes dried too long (overdried). • Clothes left in dryer too long after cycle ends. • Garment care instructions are not being followed. • The drying time for a load will vary depending on the heat setting, the type of heat used (electric, natural gas, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust ducts and lint filter. • Separate heavy items from lightweight items. Larger and heavier items take longer to dry. • Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. • Use the appropriate control settings for the type of load you are drying. • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • Confirm that the exhaust ductwork is properly configured and free of debris, lint, and obstructions. Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • Divide larger loads into smaller loads for drying. • If you are drying a very small load, add a few extra items to ensure proper tumbling action. • O verdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time, and remove items while they still retain a slight amount of moisture. • R emove items from the dryer immediately at the end of the cycle. Use the WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for up to 3 hours. • To avoid shrinkage, please carefully follow the fabric care instructions for your garment, because some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting.