LG LSDF9969BD Owners Manual - Page 27

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Page 27 highlights

troubleshooting 27 ENGLISH BEFORE CALLING FOR SERVICE Problem Possible Causes Improper cycle selection. Food soil remains on dishes. Water temperature too low. Dish washing detergent was not used. Low inlet water pressure. Water jet holes on spray arms blocked. Improper loading of dishes Filters are clogged. Noise Cloudiness on glassware. Black or gray marks on dishes. Yellow or brown film on inside of surfaces of dishwasher. Some level of noise is normal during operation. The dishwasher is not level. Nozzle arm knocking against dishes. Combination of excessive detergent and hard water. Aluminum items rubbing dishes during cycle. Coffee or tea stains. Dishes don't dry. Rinse agent dispenser empty. Lamps do not illuminate. Sprays arms do not rotate smoothly. Power is not connected. Holes of spray arms are blocked by food particles. Upper rack is crooked. Rack is poorly adjusted. Dishwasher continuously beeps when the door is opened, during or right after a cycle has completed. The contents of the dishwasher are hot and care should be used when placing your hands inside the dishwasher. IE Error Water inlet problem. OE Error FE Error E1 or AE Error HE Error tE Error LE Error Drainage Problem. Air gap or disposer is clogged Filters are clogged. Excessive Water supplied. Water leakage problem. Heater circuit failure. Thermistor failure or very high inlet water temperature (over 1940F) Motor Trouble Solutions Select correct cycle based on soil level and type of dishware being washed. Check water supply connection or water heater setting. Use recommended detergent. Water pressure should be between 20 and 120 psi. Clean the spray arms. Make sure dishes do not block spray arm rotation or interfere with detergent dispenser. Clean filters. Detergent cover opening. Drain pump at the beginning of drain cycle. Adjust leveling feet. Reposition the dishes. Use less detergent and use a rinse aid to minimize the problem. Reposition the dishes. Eliminate the stain by using a stain removal product. Check and refill the rinse agent dispenser if empty. Connect power supply. Clean the holes of spray arms. See the Height Adjustable Upper Rack section. Close the door until the dishwasher and dishes have cooled down. The beeping will go away if the door is closed or the interior temperature has been cooled. Check for a clogged, kinked or frozen drain hose. Check water supply. Check for a clogged, kinked or frozen drain hose. Clean air gap or disposer Clean Filters Please call an Authorized Service Center or LGE Customer Service at 1-800-243-0000 (U.S.A.) 1-888-542-2623 (Canada)

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ENGLISH
TROUBLESHOOTING
27
BEFORE CALLING FOR SERVICE
Problem
Possible Causes
Solutions
Food soil remains on dishes.
Improper cycle selection.
Select correct cycle based on soil level and
type of dishware being washed.
Water temperature too low.
Check water supply connection or water
heater setting.
Dish washing detergent was not used.
Use recommended detergent.
Low inlet water pressure.
Water pressure should be between 20 and
120 psi.
Water jet holes on spray arms blocked.
Clean the spray arms.
Improper loading of dishes
Make sure dishes do not block spray arm
rotation or interfere with detergent
dispenser.
Filters are clogged.
Clean filters.
Noise
Some level of noise is normal during
operation.
Detergent cover opening.
Drain pump at the beginning of drain
cycle.
The dishwasher is not level.
Adjust leveling feet.
Nozzle arm knocking against dishes.
Reposition the dishes.
Cloudiness on glassware.
Combination of excessive detergent and
hard water.
Use less detergent and use a rinse aid to
minimize the problem.
Black or gray marks on dishes.
Aluminum items rubbing dishes during cycle.
Reposition the dishes.
Yellow or brown film on inside of surfaces
of dishwasher.
Coffee or tea stains.
Eliminate the stain by using a stain
removal product.
Dishes don’t dry.
Rinse agent dispenser empty.
Check and refill the rinse agent dispenser
if empty.
Lamps do not illuminate.
Power is not connected.
Connect power supply.
Sprays arms do not rotate smoothly.
Holes of spray arms are blocked by food
particles.
Clean the holes of spray arms.
Upper rack is crooked.
Rack is poorly adjusted.
See the Height Adjustable Upper Rack
section.
Dishwasher continuously beeps when
the door is opened, during or right after a
cycle has completed.
The contents of the dishwasher are hot
and care should be used when placing
your hands inside the dishwasher.
Close the door until the dishwasher and
dishes have cooled down. The beeping
will go away if the door is closed or the
interior temperature has been cooled.
IE Error
Water inlet problem.
Check for a clogged, kinked or frozen drain
hose.
Check water supply.
OE Error
Drainage Problem.
Check for a clogged, kinked or frozen drain
hose.
Air gap or disposer is clogged
Clean air gap or disposer
Filters are clogged.
Clean Filters
FE Error
Excessive Water supplied.
Please call an Authorized Service Center or
LGE Customer Service at 1-800-243-0000
(U.S.A.) 1-888-542-2623 (Canada)
E1 or AE Error
Water leakage problem.
HE Error
Heater circuit failure.
tE Error
Thermistor failure or very high inlet water
temperature (over 194³F)
LE Error
Motor Trouble