Lantronix IONPS6-D ION106 User Guide Rev E - Page 47

Troubleshooting, Contact Technical Support: See

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Lantronix ION106-x User Guide 5 Troubleshooting If the ION106-x chassis fails, isolate and correct the failure by performing these steps. 1. Verify the "Specifications" on page 7 of this manual. 2. Verify the procedures in section 2. Installation on page 12 were followed. 3. If the ION106-x chassis PS LED is lit (orange) make sure the power cord, power outlet, and ION Power Supply are operational. 4. Make sure the power supply is properly installed in the ION106-x and in the grounded AC outlet. 5. Make sure the SICs are properly seated. 6. Make sure the fuse on the ION106-x is intact. 7. Make sure the Power Supply is inserted properly into the chassis and to the external power source. 8. Make sure the external power source provides power. 9. Check the power requirement for the installed slide-in card. For SIC information, see the related SIC manual. 10. Check if newer firmware is available and upgrade if necessary. 11. See the IONMM User Guide for general and specific troubleshooting. 12. Check the specific ION SIC for proper configuration (DIP switches or jumper settings, etc.). 13. Record model and system information as discussed below. 14. Contact Technical Support: See Contact Us on page Error! Bookmark not defined.. 33658 Rev. E https://www.lantronix.com/ 47

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Lantronix
ION106-x User Guide
33658 Rev. E
47
5
Troubleshooting
If the ION106-x chassis fails, isolate and correct the failure by performing these steps.
1.
Verify the “
Specifications
” on page
7
of this manual.
2.
Verify the procedures in section
2. Installation
on page
12
were followed.
3.
If the ION106-x chassis
PS
LED is lit (orange) make sure the power cord, power outlet, and ION
Power Supply are operational.
4.
Make sure the power supply is properly installed in the ION106-x and in the grounded AC outlet.
5.
Make sure the SICs are properly seated.
6.
Make sure the fuse on the ION106-x is intact.
7.
Make sure the Power Supply is inserted properly into the chassis and to the external power
source.
8.
Make sure the external power source provides power.
9.
Check the power requirement for the installed slide-in card. For SIC information, see the related
SIC manual.
10.
Check if newer firmware is available and upgrade if necessary.
11.
See the
IONMM User Guide
for general and specific troubleshooting.
12.
Check the specific ION SIC for proper configuration (DIP switches or jumper settings, etc.).
13.
Record model and system information as discussed below.
14.
Contact Technical Support: See
Contact Us
on page
Error! Bookmark not defined.
.