Lenovo 646001U Troubleshooting Guide - Page 39

Recovery options

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Chapter 4. Recovery options Introducing Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspace to help solve or identify your problem. Do the following: 1. Turn off your PC, then turn it on again. 2. Watch the screen carefully while your PC starts. When "To interrupt normal startup, press the blue ThinkVantage button" message is displayed at the lower left of the screen, press the blue ThinkVantage button. The Rescue and Recovery workspace opens. 3. After the Rescue and Recovery workspace opens, you can do the following: v Rescue and Restore your files, folders, or backups. v Configure your system settings and passwords. v Communicate using the Internet and link to the support site. v Troubleshoot and diagnose problems using diagnostics. For more information about using Rescue and Recovery features, see the "Recovery overview" section of the Access Help. Restoring factory contents Instead of providing a recovery disc or a Windows disc with your computer, Lenovo provides simpler methods of accomplishing the tasks typically associated with these discs. The files and programs for these alternative methods are on your hard disk, which eliminates having to locate a misplaced disc and problems associated with using an incorrect version of the disc. The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden protected area, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space. Therefore, when checking the capacity of your hard disk according to Windows, you might note that the total capacity of the disk appears to be smaller than anticipated. This discrepancy is explained by the contents of the hidden partition. The Product Recovery Program contained within this area enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory. To recover the hard disk to its original contents, do the following: © Copyright Lenovo 2007 29

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Chapter 4. Recovery options
Introducing Rescue and Recovery
If Windows is not running properly, use the Rescue and Recovery workspace
to help solve or identify your problem. Do the following:
1.
Turn off your PC, then turn it on again.
2.
Watch the screen carefully while your PC starts. When “To interrupt
normal startup, press the blue ThinkVantage button” message is displayed
at the lower left of the screen, press the blue ThinkVantage button. The
Rescue and Recovery workspace opens.
3.
After the Rescue and Recovery workspace opens, you can do the
following:
v
Rescue and Restore your files, folders, or backups.
v
Configure your system settings and passwords.
v
Communicate using the Internet and link to the support site.
v
Troubleshoot and diagnose problems using diagnostics.
For more information about using Rescue and Recovery features, see the
“Recovery overview” section of the
Access Help
.
Restoring factory contents
Instead of providing a recovery disc or a Windows disc with your computer,
Lenovo provides simpler methods of accomplishing the tasks typically
associated with these discs. The files and programs for these alternative
methods are on your hard disk, which eliminates having to locate a misplaced
disc and problems associated with using an incorrect version of the disc.
The complete backup of all the files and programs that Lenovo preinstalled on
your computer resides in a hidden protected area, or partition, of the hard
disk. Although hidden, the backups in the partition consume hard disk space.
Therefore, when checking the capacity of your hard disk according to
Windows, you might note that the total capacity of the disk appears to be
smaller than anticipated. This discrepancy is explained by the contents of the
hidden partition.
The Product Recovery Program contained within this area enables you to
restore the complete contents of your hard disk to the same state as it was
when originally shipped from the factory.
To recover the hard disk to its original contents, do the following:
© Copyright Lenovo 2007
29