Lenovo 9486F2U User Guide
Lenovo 9486F2U - THINKCENTRE A62 9486 Manual
UPC - 884343247014
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- Lenovo 9486F2U | User Guide - Page 1
ThinkCentre User Guide Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486, 9624, 9707, 9804, and 9945 - Lenovo 9486F2U | User Guide - Page 2
- Lenovo 9486F2U | User Guide - Page 3
ThinkCentre User Guide - Lenovo 9486F2U | User Guide - Page 4
this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and "Notices," on page 67. Second Edition (December 2009) © Copyright Lenovo 2008, 2009. LENOVO products, data, computer software, and services have been developed exclusively at - Lenovo 9486F2U | User Guide - Page 5
57 Basic troubleshooting 57 Diagnostic programs 58 Lenovo ThinkVantage Toolbox 58 Lenovo System Toolbox 59 PC-Doctor for Rescue and Recovery . . . . . 59 PC-Doctor for DOS 60 Cleaning the mouse 60 Optical mouse 60 Non-optical mouse 61 Chapter 7. Getting information, help, and service 63 - Lenovo 9486F2U | User Guide - Page 6
Purchasing additional services 66 Appendix. Notices 67 Television output notice 68 Trademarks 68 Index 69 iv User Guide - Lenovo 9486F2U | User Guide - Page 7
manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support © Copyright Lenovo - Lenovo 9486F2U | User Guide - Page 8
vi User Guide - Lenovo 9486F2U | User Guide - Page 9
instructions that come with the option. Important: Before you install or replace any option, be sure to read and understand the "Important safety information" first. These precautions and guidelines will help you work safely. Note: Use only computer parts provided by Lenovo Memory v Supports up to - Lenovo 9486F2U | User Guide - Page 10
adapter card slot Power v 280-watt auto-sensing power supply (some models) v Automatic 50/60 Hz input frequency switching v Advanced Configuration and Power Interface (ACPI) support 2 User Guide - Lenovo 9486F2U | User Guide - Page 11
computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change - Lenovo 9486F2U | User Guide - Page 12
Specifications This section lists the physical specifications for your computer. Dimensions Width: 331 mm (13.0 inches) Height: 104 mm (4.1 inches) Depth: 412 mm (16.2 inches) Weight Maximum ac Maximum: 240 V ac Input frequency range: 50/60 Hz Voltage-selection switch setting: 230 V ac 4 User Guide - Lenovo 9486F2U | User Guide - Page 13
to help you diagnose computer problems, get help, and recover from system crashes quickly, even if the primary operating system could not start. ThinkVantage Client Security Solution: The ThinkVantage Client Security Solution program is available on select Lenovo computers. It helps protect your - Lenovo 9486F2U | User Guide - Page 14
keyboard is available with certain computers or can be purchased for computers that support this option. Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative - Lenovo 9486F2U | User Guide - Page 15
comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information - Lenovo 9486F2U | User Guide - Page 16
, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1. Front connector locations 1 USB connector 2 Headphone connector 3 Microphone connector 4 USB connector 8 User - Lenovo 9486F2U | User Guide - Page 17
Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 PS/2 mouse connector 2 Parallel port 3 USB connectors - Lenovo 9486F2U | User Guide - Page 18
computer. Audio line-out connector Used to send audio signals from the computer front of the computer. Parallel port Used to attach a parallel printer, a parallel scanner, or other devices , such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer. If you have more than eight USB - Lenovo 9486F2U | User Guide - Page 19
cover" on page 16. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 System fan plenum, system fan and heat sink assembly 2 Microprocessor 3 Optical drive 4 Hard disk drive (internal) 5 Diskette drive 6 Memory modules (4) 7 Battery 8 Power - Lenovo 9486F2U | User Guide - Page 20
uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal - Lenovo 9486F2U | User Guide - Page 21
drive installed. Refer to the appropriate section in Chapter 2, "Installing or replacing hardware," on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5. Drive bay locations 1 Bay 1 - Optical drive bay - Lenovo 9486F2U | User Guide - Page 22
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, PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. © Copyright - Lenovo 9486F2U | User Guide - Page 24
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five - Lenovo 9486F2U | User Guide - Page 25
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to access the system board components and drives - Lenovo 9486F2U | User Guide - Page 26
3. Remove the front bezel by releasing the three tabs and pivoting the front bezel outward from the top. Figure 7. Removing the front bezel 4. In some models, you might have to remove the adapter cards to gain access to the system board components. Figure 8. Removing the adapter card 18 User Guide - Lenovo 9486F2U | User Guide - Page 27
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your - Lenovo 9486F2U | User Guide - Page 28
the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 12. Installing the memory module 20 User Guide - Lenovo 9486F2U | User Guide - Page 29
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace an adapter card. Your - Lenovo 9486F2U | User Guide - Page 30
. 4. Remove the new adapter card from its static-protective package. 5. Install the new adapter card into the appropriate slot on the system board. 22 User Guide - Lenovo 9486F2U | User Guide - Page 31
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive. Important When - Lenovo 9486F2U | User Guide - Page 32
circuit board 5 on the bottom of the hard disk drive. Figure 17. Aligning the pins with the holes in the hard disk drive 24 User Guide - Lenovo 9486F2U | User Guide - Page 33
Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. To replace the optical drive: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets - Lenovo 9486F2U | User Guide - Page 34
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive or card reader - Lenovo 9486F2U | User Guide - Page 35
" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that - Lenovo 9486F2U | User Guide - Page 36
the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables - Lenovo 9486F2U | User Guide - Page 37
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly - Lenovo 9486F2U | User Guide - Page 38
sink clamp and then disengage the clamp from the plastic retention bracket. Note: The system board for your computer might look different to the one illustrated below. Figure 26. Removing the heat sink and fan assembly held in sink and fan assembly that will face the microprocessor. 30 User Guide - Lenovo 9486F2U | User Guide - Page 39
the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system fan assembly. To replace - Lenovo 9486F2U | User Guide - Page 40
://www.lenovo.com/support 32 User Guide This section provides instructions on how to replace the internal speaker. To replace the internal speaker: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and - Lenovo 9486F2U | User Guide - Page 41
7. Push upward on the clip that secures the internal speaker, pivot the internal speaker outward, and then completely remove it from the chassis. Figure 29. Removing the internal speaker 8. Position the bottom of the new internal speaker into the bracket and then pivot the top of the internal - Lenovo 9486F2U | User Guide - Page 42
and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and - Lenovo 9486F2U | User Guide - Page 43
Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect - Lenovo 9486F2U | User Guide - Page 44
removed. 6. Position the computer cover on the chassis so that the rail guides on the sides of lenovo.com/support Installation instructions are provided in readme files with the device driver files. Installing security features To help prevent hardware theft and unauthorized access to your computer - Lenovo 9486F2U | User Guide - Page 45
lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support Figure 33. Integrated cable lock Chapter 2. Installing or - Lenovo 9486F2U | User Guide - Page 46
on page 35. Erasing lost or forgotten passwords (clearing CMOS) This section contains instructions on erasing some lost or forgotten passwords, such as a user password. For erase lost or forgotten passwords: 1. Remove the computer cover. See "Removing the computer cover" on page 16. 38 User Guide - Lenovo 9486F2U | User Guide - Page 47
five seconds. 6. Repeat step 1 and step 2 on page 39. 7. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1 and pin 2). 8. Reinstall the computer cover and connect the power cord. See "Completing the parts replacement" on page 35. Chapter 2. Installing or replacing hardware 39 - Lenovo 9486F2U | User Guide - Page 48
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drivers v Setting a rescue device in the startup sequence v Solving recovery problems Notes computer to another area, sell the computer, recycle the computer, or put the computer Lenovo ThinkVantage Tools → Factory Recovery Disks. Then, follow the instructions on the screen. © Copyright Lenovo - Lenovo 9486F2U | User Guide - Page 50
instructions on the screen. After restoring the computer to the factory default settings, you might have to reinstall some software programs or device drivers. See "Installing or reinstalling device drivers menu, click Restore your system. 6. Follow the instructions on the screen. 42 User Guide - Lenovo 9486F2U | User Guide - Page 51
v On a secondary hard disk drive installed in your computer v On an attached external USB hard disk drive v On desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. and select backup operation options. Follow the instructions on the screen. v To perform a - Lenovo 9486F2U | User Guide - Page 52
4. Follow the instructions on the screen. Click the Restore your system from a backup icon. 4. Follow the instructions on the screen. For more information about performing a recovery operation from 1. Make sure the computer is turned off. 2. Repeatedly press and release the F11 key when turning on - Lenovo 9486F2U | User Guide - Page 53
problems" on page 48. 5. Do one of the following: v To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions reinstall device drivers for some devices. See "Installing or reinstalling device drivers" on page 47. 2. Some computers come with Microsoft - Lenovo 9486F2U | User Guide - Page 54
drive, or a secondary internal hard disk drive. 5. Click OK and follow the instructions on the screen. v To create a rescue medium on the Windows Vista operating disk drive to one of the USB connectors on your computer. Then, turn on the computer. The rescue medium starts. v If you have created Guide - Lenovo 9486F2U | User Guide - Page 55
. To create a recovery repair diskette, do the following: 1. Turn on the computer, and make sure that your computer has Internet access. 2. Follow the instructions on the Web site at: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. After the recovery repair diskette is - Lenovo 9486F2U | User Guide - Page 56
Support to enter the Windows Help and Support information system for the detailed information about how to install the device driver. v In the device subfolder, look for a SETUP.EXE file. Double-click the file and follow the instructions your computer before . Solving recovery problems If you are Guide - Lenovo 9486F2U | User Guide - Page 57
Utility program, you can set passwords to prevent unauthorized access to your computer and data. See "Starting the Setup Utility program." The following types passwords to use your computer. However, if you decide to set any passwords, read the following sections. © Copyright Lenovo 2008, 2009 49 - Lenovo 9486F2U | User Guide - Page 58
name v Be significantly different from your previous password User Password When a User Password is set, the computer cannot be used until a valid password is typed in. Administrator Password When an Administrator Password is set set to Disable, the diskette drive cannot be accessed. 50 User Guide - Lenovo 9486F2U | User Guide - Page 59
select Discard Changes or Discard Changes and Exit. Selecting a startup device If your computer does not start up from a device such as the CD-ROM, diskette, the F12 key rather than leaving it pressed when turning on the computer. 3. Select the desired startup device from the Startup Device Menu and - Lenovo 9486F2U | User Guide - Page 60
Esc several times). If you want to save the new settings, select Save Changes and Exit. Otherwise, your changes will not be saved. 52 User Guide - Lenovo 9486F2U | User Guide - Page 61
from a diskette or disc This section provides instructions on how to update (flash) the BIOS using a diskette or disc. System program updates are available at: http://www.lenovo.com/support 1. To update (flash) the BIOS: v From a diskette, make sure the computer is turned off and insert a system - Lenovo 9486F2U | User Guide - Page 62
computer and then press Enter. 8. Follow the instructions : http://www.lenovo.com/support 2. Locate the drivers. c. Under the BIOS category, click the Flash BIOS update. d. Click the TXT file that contains the installation instructions outlets, and remove the computer cover. See "Removing the computer - Lenovo 9486F2U | User Guide - Page 63
standard position (pin 1 and pin 2). 13. Reconnect any cables that were disconnected. 14. Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets. 15. Turn on the computer to restart the operating system. Chapter 5. Updating system programs 55 - Lenovo 9486F2U | User Guide - Page 64
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to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at - Lenovo 9486F2U | User Guide - Page 66
provided by Lenovo, and get more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information. 58 User Guide - Lenovo 9486F2U | User Guide - Page 67
view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and view system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For - Lenovo 9486F2U | User Guide - Page 68
programs preinstalled on your computer have not been successful in isolating a possible problem. You can run lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions - Lenovo 9486F2U | User Guide - Page 69
(DSP) to determine changes in the mouse position. 5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. Non-optical mouse The non-optical mouse uses a ball to navigate the pointer. soapy water then dry it with a clean cloth. Chapter 6. Troubleshooting and diagnostics 61 - Lenovo 9486F2U | User Guide - Page 70
the rollers. 10. Replace the ball and the retainer ring. Twist the retainer ring to the locked position. 11. Reconnect the mouse cable to the computer. 12. Turn your computer back on. 62 User Guide - Lenovo 9486F2U | User Guide - Page 71
been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation. 2. The publications are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support 3. If you want to - Lenovo 9486F2U | User Guide - Page 72
and troubleshooting. v To open the Access Help information system on the Windows 7 operating system, click Start → Help and Support → Lenovo Lenovo Web site (http://www.lenovo.com) The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. - Lenovo 9486F2U | User Guide - Page 73
latest device drivers and software updates for your computer model. v Access the online manuals for your products. v Access the Lenovo Limited Warranty. v Access troubleshooting and support information for your computer model and other supported products. v Find the service and support phone number - Lenovo 9486F2U | User Guide - Page 74
might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical - Lenovo 9486F2U | User Guide - Page 75
and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to - Lenovo 9486F2U | User Guide - Page 76
The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo PS/2 Rescue and Recovery ThinkCentre United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 68 User Guide - Lenovo 9486F2U | User Guide - Page 77
computer support center 65 D deleting password 50 device drivers 36 installing 47 reinstalling 47 devices, handling static-sensitive 15 diagnostics programs, using 65 diagnostics, troubleshooting service 63 H hard disk drive, replacing 23 heat sink and fan assembly, replacing 29 help and service - Lenovo 9486F2U | User Guide - Page 78
Lenovo ThinkVantage Toolbox 58 Lenovo ThinkVantage Tools 63 Lenovo services 66 70 User Guide R rear connectors 9 recovering from a POST/BIOS update failure 54 software 41 recovery Boot-block 54 operations, backup and 43 problems 10 service and help 65 customer support center 65 getting 63 services - Lenovo 9486F2U | User Guide - Page 79
, basic 57 troubleshooting, diagnostics 57 U updating (flashing) the BIOS 53 system programs 53 updating (flashing) the BIOS 54 USB connector 10 user, password 50 using diagnostic programs 65 documentation 65 other services 66 passwords 49 recovery repair diskette, creating and using 46 - Lenovo 9486F2U | User Guide - Page 80
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Part Number: 89Y0417 Printed in USA (1P) P/N: 89Y0417
Machine Types:
3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486,
9624, 9707, 9804, and 9945
ThinkCentre
User Guide