Lenovo Aptiva Product guide for Aptiva 6864 machine. - Page 13

Using Electronic Services, The World Wide Web

Get Lenovo Aptiva PDF manuals and user guides View all Lenovo Aptiva manuals
Add to My Manuals
Save this manual to your list of manuals

Page 13 highlights

Overview PC-Doctor for Windows works through the Windows operating system to diagnose hardware and report operating-system-controlled settings that can cause hardware problems. You must install PC-Doctor for Windows from the Software Selections CD before you can use it. IBM Enhanced Diagnostics is an enhanced version of the DOS-based PC-Doctor program. IBM Enhanced Diagnostics performs tests directly on the hardware, independent of the Windows operating system. You run IBM Enhanced Diagnostics directly from the Enhanced Diagnostics CD. Make sure you run both of these programs before you contact the IBM PC HelpCenter for technical support. Using Electronic Services There are many ways to receive technical support and information. When you use electronic support, the only charges that typically apply are the ones you pay to your telephone company or to the company you use to log onto the World Wide Web (your Internet service provider). Here are some of the electronic support options that you can use. The World Wide Web You can link to the IBM Aptiva Support page to search for technical tips, download device-driver updates, and find out about many other things. For the Unites States, Canada, Australia, and New Zealand, the address for the IBM Personal Computing Support home page is: http://www.ibm.com/pc/support From the Support home page, under Select a Brand, click the arrow, and select Aptiva & PS/1 to go to the IBM Aptiva Support page. For other countries or regions, use the following address: http://www.ibm.com/pc/xx/aptiva.html Replace xx with the two-letter code shown in the following table. Country or region Code Austria AT Belgium BE Denmark DK Finland FI France FR Germany DE Ireland UK Italy IT Luxembourg BE Netherlands NL Norway NO 13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
Overview
13
PC-Doctor for Windows works through the Windows operating system to diagnose hardware and
report operating-system-controlled settings that can cause hardware problems.
You must install
PC-Doctor for Windows from the
Software Selections
CD before you can use it.
IBM Enhanced
Diagnostics is an enhanced version of the DOS-based PC-Doctor program.
IBM Enhanced
Diagnostics performs tests directly on the hardware, independent of the Windows operating
system.
You run IBM Enhanced Diagnostics directly from the Enhanced Diagnostics CD.
Make
sure you run both of these programs before you contact the IBM PC HelpCenter for technical
support.
Using Electronic Services
There are many ways to receive technical support and information.
When you use electronic
support, the only charges that typically apply are the ones you pay to your telephone company or to
the company you use to log onto the World Wide Web (your Internet service provider).
Here are
some of the electronic support options that you can use.
The World Wide Web
You can link to the IBM Aptiva Support page to search for technical tips, download device-driver
updates, and find out about many other things.
For the Unites States, Canada, Australia, and New Zealand, the address for the IBM Personal
Computing Support home page is:
From the Support home page, under
Select a Brand
, click the arrow, and select
Aptiva & PS/1
to
go to the IBM Aptiva Support page.
For other countries or regions, use the following address:
xx
/aptiva.html
Replace
xx
with the two-letter code shown in the following table.
Country or region
Code
Austria
AT
Belgium
BE
Denmark
DK
Finland
FI
France
FR
Germany
DE
Ireland
UK
Italy
IT
Luxembourg
BE
Netherlands
NL
Norway
NO