Lenovo H100 Lenovo 3000 H Series Hardware Maintenance Manual
Lenovo H100 Manual
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Lenovo H100 manual content summary:
- Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 1
safety...4 Electrical safety...5 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices...9 Chapter 3. General information 12 Specifications...12 Chapter 4. General Checkout 13 Problem determination tips 14 Chapter 5. Using - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 2
Hardware Maintenance Manual Selecting or changing the startup device sequence 20 Exiting from the FRU Index 34 Hard disk drive boot error 34 Power Supply Problems 35 Beep symptoms 36 POST error codes 37 Undetermined problems 39 Chapter 9. Replacing hardware 40 Removing the computer cover 40 - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 3
45 Replacing the keyboard 46 Replacing the mouse 47 Replacing the External speaker 47 Completing the installation 48 Chapter 10. Additional Service Information (Type G31 51 Power management 51 Automatic configuration and power interface (ACPI) BIOS 51 Automatic Power-On features 51 Chapter - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 4
access, FRU part numbers are also available at: http:/www.lenovo.com/support. The description of the TV card in this manual is only used for the machines which have the TV card. It is invalid for those machines which do not have TV card. Important Safety Information Be sure to read all caution and - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 5
Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) •• eSupport can be used to view the list of key commodities built in a particular machine serial. •• eSupport can be accessed at the following Web site: http://www.lenovo.com/support - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 6
Chapter 1. About this manual implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 7
Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 8
in any other conditions that might be hazardous to your eyes. •• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 9
Hardware Maintenance Manual •• If when you work with very high voltages; these instructions are in the safety sections of maintenance information. such touching can cause personal injury and machine damage. •• Do not service the following parts with the power on when they are removed from - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 10
installed to protect users and service personnel from injury. This guide addresses only those items. However can continue without first correcting the problem. Consider these conditions and the such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 11
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to protect - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 12
damage. •• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. •• Connect and disconnect cables as described in the following table when installing - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 13
Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •• Use of controls or adjustments or performance of procedures other than - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 14
Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 15
Maintenance Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo 3000 H This section lists the physical specifications - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 16
General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence of the system board. Use the following procedure to help determine the cause of the problem: 1. Power-off the computer and all external devices. 2. Check all cables and - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 17
Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 18
Chapter 4. General Checkout Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 15 - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 19
Hardware Maintenance Manual Using the Setup Utility (Type G31) 5 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 20
Chapter 5. Using the Setup Utility keyboard. The keys used to perform various tasks are displayed on the right side of each screen. Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See "Starting - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 21
Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note: A password can be any combination of up to ten - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 22
From the Setup Utility program menu, select Device. 3. Select Onboard PS/2 Mouse Support. 4. Select Disable or Enable and press Enter. 5. Return to the Setup Utility Port Setup, Parallet Port Setup, USB Setup, Video Setup, Audio Setup, Network Setup and so on. See the information displayed on the right side - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 23
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 24
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 25
Hardware Maintenance Manual Using the Setup Utility (Type RS690) 6 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 26
Chapter 5. Using the Setup Utility When working with the Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed on the right side of each screen. Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 27
Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note: A password can be any combination of up to ten - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 28
Chapter 5. Using the Setup Utility press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set user password, do the following : Note: When prompted for a password, you must type your - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 29
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 30
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 31
Hardware Maintenance Manual Using the Setup Utility (Type little Fall) 7 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 32
Chapter 5. Using the Setup Utility When working with the Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed on the right side of each screen. Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 33
Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note: A password can be any combination of up to ten - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 34
save the settings, select Discard Changes and Exit or Discard Changes. You can set others such as Serial Port Setup, USB Setup, ATA Drives Setup, Video Setup, Audio Setup, Network Setup and so on. See the information displayed on the right side of the screen. 31 - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 35
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 36
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 37
to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 27. Notes • If you have both an error message and an incorrect audio response diagnose the error message first. • If you cannot - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 38
drive. 2. Using the operating systems programs format the hard disk drive. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Check the following for proper Reseat connectors installation. •• Power Cord - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 39
Motherboard timer not operational problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the possibility 5 beeps of interference by a malfunctioning Processor error add-in card. Remove all expansion cards except the video - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 40
AMIBIOS ROM checksum error problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the possibility of interference by a malfunctioning add-in card. Remove all expansion 10 beeps cards except the video adapter. CMOS shutdown - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 41
Hardware Maintenance Manual POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad not be found or initialized. Make sure the hard drive is correctly installed. PS2 Mouse support is enabled in the BIOS setup butthe device is not detected. You can plug PS2 Mouse or set PS2 Mouse - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 42
connected to the computer. Make sure you have bootable media. Undetermined problems If this computer has a parallel ATA hard disk drive, make sure mouse) b. Any adapters c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power- - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 43
with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com Note Use only parts provided by Lenovo. Removing the computer cover Important Turn off the - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 44
Chapter 7. Replacing hardware 5. Slide the computer cover to the rear of the chassis to remove. Note: For this procedure, it helps to lay the computer on its side. Removing and replacing the front bezel To remove and replace the front bezel: 1. Remove the computer cover. Refer to "Removing the - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 45
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace a memory module: 1. Remove the computer cover. Refer to "Removing - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 46
Chapter 7. Replacing hardware Note: For this procedure, it helps to lay the computer on its side. 2. Locate the memory module connectors. Refer to "Locating components". 3. Remove the memory module being replaced by opening the retaining clips as shown. 4. Position the new memory module over the - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 47
was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace the hard disk drive: 1. Remove the computer cover. Refer to "Removing - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 48
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace an optical drive 1. Remove the computer cover. Refer to "Removing - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 49
or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace the keyboard: 1. Before removing any media (diskettes, CDs, or memory cards) from the drives, shut down - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 50
or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com To replace the mouse: 1. Before removing any media (diskettes, CDs, or memory cards) from the drives, shut down - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 51
need to confirm the updated information in the Setup Utility program. Refer to "Starting the Setup Utility" in the User Guide or in the Hardware Maintenance Manual. To complete the part installation: (Completing the part installation of your actual computer should be taken as the final.) 1. Ensure - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 52
Chapter 7. Replacing hardware 49 - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 53
rear of the computer". 5. To update your configuration settings, refer to "Starting the Setup Utility" in the User Guide or in the Hardware Maintenance Manual. Note In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 54
(Type G31) This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power or a daily event. •• PCI/PCI-E/LAN Wake Up: This feature allows PME cards which support this cappability to wake this system. 51 - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 55
Manual Additional Service Information (Type RS690) This chapter provides additional information that the service representative computer automatically. •• Resume On PME#: This feature allows PCI cards, PCI-E cards and On- board LAN which support this capability to wake the system. •• RTC Resume: You - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 56
(Type Little Fall) This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power event or a daily event. •• PCI Wake Up: This feature allows PCI cards which support this cappability to wake this system. 53 - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 57
to instructions and requirements in all the manuals included with your computer, or operate the product inappropriately for reasons such as misunderstanding, Lenovo out by Lenovo professional service staff. Lenovo (Beijing) Co., Ltd. has performed strict collation for all the manuals included with - Lenovo H100 | Lenovo 3000 H Series Hardware Maintenance Manual - Page 58
description of trademarks or registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in all the manuals included with your computer belong to the specific company respectively. All rights reserved. All the manuals included with your computer is protected by copyright
Contents
i
Contents
Chapter 1. About this manual
................................................
1
Important
Safety Information
......................................................................
1
Using eSupport
....................................................................................................
2
Important information about replacing RoHS compliant FRUs ..2
Chapter 2. Safety information
................................................
4
General safety
.......................................................................................................
4
Electrical safety
....................................................................................................
5
Safety inspection guide
...................................................................................
7
Handling electrostatic discharge-sensitive devices
.........................
8
Grounding requirements
...............................................................................
8
Safety notices
........................................................................................................
9
Chapter 3. General information
...........................................
12
Speciļ¬cations
.....................................................................................................
12
Chapter 4. General Checkout
...............................................
13
Problem determination tips
......................................................................
14
Chapter 5. Using the Setup Utility (Type G31)
.................
16
Starting the Setup Utility program
.........................................................
16
Viewing and changing settings
................................................................
16
Using passwords
..............................................................................................
17
Password considerations
..................................................................................................
17
Supervisor password
..........................................................................................................
17
User Password
........................................................................................................................
18
Using Device
......................................................................................................
19
Selecting a startup device
...........................................................................
20
Selecting a temporary startup device
........................................................................
20