Lenovo M5400 User Guide - Lenovo B5400, M5400, M5400 Touch - Page 29

Recovery system, BIOS setup utility, Getting help, acy Support

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Chapter 4. Troubleshooting  Recovery system Where are the recovery discs? Your computer did not come with recovery discs. Use the recovery system if you need to restore the system to its factory status. What can I do if the back-up process fails? If you can start the backup but it fails during the back-up process, try the following steps: 1 Close all open programs, and then restart the back-up process. 2 Check to see if the destination media is damaged. Select another path and then try again. When do I need to restore the system to its factory status? Use this feature when the operating system fails to start up. If there is critical data on the system partition, back it up before starting recovery.  BIOS setup utility What is the BIOS setup utility? The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences. How can I start the BIOS setup utility? To start the BIOS setup utility: 1 Shut down the computer. 2 Press and hold F1 while the computer is starting up. How can I change the boot mode? There are two boot modes: UEFI and Legacy Support. To change the boot mode, start the BIOS setup utility and set boot mode to UEFI or Legacy Support on the boot menu.  Getting help How can I contact the customer support center? See "Chapter 3. Getting help and service" of Lenovo Safety and General Information Guide. 23

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Chapter 4. Troubleshooting
23
Recovery system
Where are the recovery di
s
c
s
?
Yo
u
r comp
ut
er d
i
d no
t
come w
it
h reco
v
ery d
i
scs.
Use
t
he reco
v
ery sys
t
em
i
f yo
u
need
t
o res
t
ore
t
he sys
t
em
t
o
it
s fac
t
ory s
t
a
tu
s.
What can I do if the back-up proce
ss
fail
s
?
If yo
u
can s
t
ar
t
t
he back
u
p b
ut
it
fa
i
ls d
u
r
i
n
g
t
he back-
u
p process,
t
ry
t
he
follow
i
n
g
s
t
eps:
1
Close all open pro
g
rams, and
t
hen res
t
ar
t
t
he back-
u
p process.
2
Check
t
o see
i
f
t
he des
ti
na
ti
on med
i
a
i
s dama
g
ed.
S
elec
t
ano
t
her pa
t
h
and
t
hen
t
ry a
g
a
i
n.
When do I need to re
s
tore the
s
y
s
tem to it
s
factory
s
tatu
s
?
Use
t
h
i
s fea
tu
re when
t
he opera
ti
n
g
sys
t
em fa
i
ls
t
o s
t
ar
t
u
p. If
t
here
i
s
cr
iti
cal da
t
a on
t
he sys
t
em par
titi
on, back
it
u
p before s
t
ar
ti
n
g
reco
v
ery.
BIOS setup utility
What i
s
the BIOS
s
etup utility?
The BIO
S
se
tu
p
uti
l
it
y
i
s ROM-based sof
t
ware. I
t
comm
u
n
i
ca
t
es bas
i
c
comp
ut
er
i
nforma
ti
on and pro
vi
des op
ti
ons for se
tti
n
g
boo
t
de
vi
ces,
sec
u
r
it
y, hardware mode, and o
t
her preferences.
How can I
s
tart the BIOS
s
etup utility?
To s
t
ar
t
t
he BIO
S
se
tu
p
uti
l
it
y:
1
S
h
ut
down
t
he comp
ut
er.
2
Press and hold
F1
wh
i
le
t
he comp
ut
er
i
s s
t
ar
ti
n
g
u
p.
How can I chan
g
e the boot mode?
There are
t
wo boo
t
modes:
UEFI
and
Le
g
acy Support
. To chan
g
e
t
he boo
t
mode, s
t
ar
t
t
he
BIOS
se
tu
p
uti
l
it
y and se
t
boo
t
mode
t
o
UEFI
or
Le
g
acy
Support
on
t
he boo
t
men
u
.
Getting help
How can I contact the cu
s
tomer
s
upport center?
S
ee “Chap
t
er 3. Ge
tti
n
g
help and ser
vi
ce” of
Le
n
o
v
o Safe
t
y a
n
d Ge
n
e
r
al
I
n
fo
r
ma
t
io
n
G
u
ide
.