Lenovo Q200 Q200 Hardware Maintenance Manual
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Lenovo Q200 manual content summary:
- Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 1
safety...4 Electrical safety...5 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices...9 Chapter 3. General information 12 Specifications...12 Chapter 4. General Checkout 13 Problem determination tips 14 Chapter 5. Using - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 2
Manual Selecting a temporary startup device 20 Selecting or changing the startup device sequence 20 Exiting from the Setup Utility program 21 Chapter 6. Symptom-to-FRU Index 22 Hard disk drive boot error 22 Power Supply Problems 23 Beep symptoms 24 POST error codes 25 Undetermined problems - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 3
manual 1Chapter 1. About this manual This manual contains service and reference information for Lenovo IdeaCentre Q computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo exécuter les instructions. Lesen Sie - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 4
Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) •• eSupport can be used to view the list of key commodities built in a particular machine serial. •• eSupport can be accessed at the following Web site: http://consumersupport.lenovo - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 5
to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo IdeaCentre K parts have unique FRU - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 6
Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 7
in any other conditions that might be hazardous to your eyes. •• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 8
Hardware Maintenance Manual •• If when you work with very high voltages; these instructions are in the safety sections of maintenance information. such touching can cause personal injury and machine damage. •• Do not service the following parts with the power on when they are removed from - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 9
, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 10
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to protect - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 11
damage. •• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. •• Connect and disconnect cables as described in the following table when installing - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 12
Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •• Use of controls or adjustments or performance of procedures other than - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 13
Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 14
Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre Q This section lists the physical specifications - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 15
General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence of the system board. Use the following procedure to help determine the cause of the problem: 1. Power-off the computer and all external devices. 2. Check all cables and - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 16
Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 17
Chapter 4. General Checkout Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 15 - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 18
Hardware Maintenance Manual Using the Setup Utility 5 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 19
Chapter 5. Using the Setup Utility Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See "Starting the Setup Utility program." The following types of passwords are available: • Supervisor Password - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 20
Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note A password can be any combination of up to ten - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 21
Setup Utility program (see "Starting the Setup Utility program" on page 16). 2. From the Setup Utility program menu, select Device. 3. Select PS/2 Mouse Support. 4. Select Disabled or Enabled or Auto and press Enter. 5. Return to the Setup Utility program menu and select Exit and then Save changes - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 22
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 23
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 24
page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 27. Notes • If you have both an error message and an incorrect audio response diagnose the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 25
drive. 2. Using the operating systems programs format the hard disk drive. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Check the following for proper Reseat connectors installation. •• Power Cord - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 26
Maintenance Manual Beep consult your system 8042 Gate A20 test error (cannot manufacturer's technical support. switch to protected mode) • If beep codes are not system exception interrupt error) one at a time until the problem happens again. This will reveal the malfunctioning card. 8 - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 27
other expansion cards are absent, consult your system manufacturer's technical support. • If beep codes are not generated 11 beeps when Insert the cards back into the system one at a time until the problem happens again. This will reveal the malfunctioning card. POST error codes Each time - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 28
Hardware Maintenance Manual POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad not be found or initialized. Make sure the hard drive is correctly installed. PS2 Mouse support is enabled in the BIOS setup butthe device is not detected. You can plug PS2 Mouse or set PS2 Mouse - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 29
was unable to find a suitable boot device. Make sure the boot drive is properly connected to the computer. Make sure you have bootable media. Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 30
with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. Opening the computer cover Important Turn off the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 31
Chapter 7. Replacing hardware upward to open the computer as shown. Removing and replacing the front bezel To remove and replace the front bezel: 1. Open the computer cover. Refer to "Opening the computer cover". 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 32
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace a memory module: 1. Open the computer cover. Refer to "Opening - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 33
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the power supply: 1. Remove the three screws at the rear of the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 34
Hardware Maintenance Manual 2. Open the computer cover. Refer to "Opening the computer cover". Note: For this procedure, it helps to lay the computer on its side. 3. Pivot the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 35
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the heat sink assembly: 1. Remove the computer cover. Refer to - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 36
Hardware Maintenance Manual 8. Lift the failing heat sink and fan assembly off the system board. 9. Use the thermal grease syringe to place five drops of grease on the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 37
Chapter 7. Replacing hardware Replacing the system board 1. Turn off the computer and allow the computer to cool for one hour. 2. Open the computer cover. Refer to the "Opening the computer cover". 3. Pivot the drive bay assembly upward to gain access to the system board. 4. While pressing the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 38
Hardware Maintenance Manual 9. Place the failing system board next to the new system board on a clean, flat surface. 10. Remove all memory modules from the failing system board - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 39
Chapter 7. Replacing hardware 13. Lift the heat sink and fan assembly off the failing system board. Place the heat sink on its side so that the thermal grease does not come in contact with anything. 14. To remove the microprocessor from the system board, lift the small handle and open the retainer . - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 40
Hardware Maintenance Manual Notes a. Note the orientation of the notches on the microprocessor. This is important when reinstalling the microprocessor on the new system board. b. Do not drop - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 41
was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the heat sink assembly: 1. Open the computer cover. Refer to "Opening - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 42
Hardware Maintenance Manual 3. Disconnect all cables connected to the system board. Refer to "Identifying parts on the system board". 4. Lift the system board out of the chassis carefully. - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 43
Chapter 7. Replacing hardware Important Do not touch the gold contacts on the bottom of the microprocessor. When handling the microprocessor, touch only the sides. 9. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches on the microprocessor. This - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 44
Hardware Maintenance Manual 12. Holding the microprocessor with your fingers, position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 45
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. Important When you receive a new hard disk drive, you will also receive a set - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 46
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace an optical drive 1. Open the computer cover. Refer to "Opening - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 47
was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace an adapter: 1. Open the computer cover. Refer to "Opening the computer - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 48
Hardware Maintenance Manual 3. Pulling the adapter out of the adapter connector by opening the retaining clips as shown. 4. Install the new adapter into the same adapter connector. 46 - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 49
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or tapes) from - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 50
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the mouse: 1. Remove any media (diskettes, CDs, or tapes) from - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 51
need to confirm the updated information in the Setup Utility program. Refer to "Starting the Setup Utility" in the User Guide or in the Hardware Maintenance Manual. To complete the part installation: 1. Ensure that all components have been reassembled correctly and that no tools or loose screws - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 52
of the computer". 5. To update your configuration settings, refer to "Starting the Setup Utility" in the User Guide or in the Hardware Maintenance Manual. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 53
This chapter provides additional information that the service representative might find helpful. Power management Power for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-On features The Automatic Power-On features within the - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 54
to instructions and requirements in all the manuals included with your computer, or operate the product inappropriately for reasons such as misunderstanding, Lenovo out by Lenovo professional service staff. Lenovo (Beijing) Co., Ltd. has performed strict collation for all the manuals included with - Lenovo Q200 | Q200 Hardware Maintenance Manual - Page 55
description of trademarks or registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in all the manuals included with your computer belong to the specific company respectively. All rights reserved. All the manuals included with your computer is protected by copyright
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Contents
i
Contents
Chapter 1. About this manual
................................................
1
Important
Safety Information
......................................................................
1
Using eSupport
....................................................................................................
2
Important information about replacing RoHS compliant FRUs ..2
Chapter 2. Safety information
................................................
4
General safety
.......................................................................................................
4
Electrical safety
....................................................................................................
5
Safety inspection guide
...................................................................................
7
Handling electrostatic discharge-sensitive devices
.........................
8
Grounding requirements
...............................................................................
8
Safety notices
........................................................................................................
9
Chapter 3. General information
...........................................
12
Speciļ¬cations
.....................................................................................................
12
Chapter 4. General Checkout
...............................................
13
Problem determination tips
......................................................................
14
Chapter 5. Using the Setup Utility
......................................
16
Starting the Setup Utility program
.........................................................
16
Viewing and changing settings
................................................................
16
Using passwords
..............................................................................................
17
Password considerations
..................................................................................................
17
Supervisor password
..........................................................................................................
17
User Password
........................................................................................................................
18
Security Options
...................................................................................................................
19
Using Device
......................................................................................................
19
Selecting a startup device
...........................................................................
20