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Lenovo ThinkCentre E93 (English) Rescue and Recovery 4.3 Deployment Guide - Page 10

Windows environment, Rejuvenating, Access BIOS

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- Access BIOS: Opens the BIOS Setup Utility program. v Communicate - Communication overview: Links to related help topics in the Rescue and Recovery environment. - Open browser: Starts the Opera Web browser (Web or Intranet access requires a wired Ethernet connection). - Download files: Allows you to download needed files to the partition in the \SWSHARE folder in the Windows partition. - Map network drive: Helps users access network drives for software downloads or file transfer. v Troubleshoot - Diagnostic overview: Links to the Rescue and Recovery program diagnostics help topics. - Diagnose hardware: Opens the PC Doctor application that can perform hardware tests and report results. - Create diagnostic disks: Enables you to create a set of diagnostic diskettes. - Boot from another device: Enables you to boot from the Rescue and Recovery CD, a set of back up CD's, an internal drive or a detachable storage device such as a USB hard disk drive. Note: To boot from a USB hard disk drive or a second hard disk drive, ensure that the hard disk drive is not compressed. - System information: Provides details about the computer and its hardware components. - Event log: Provides details of recent user activities and listings of computer hardware to aid in problem determination and resolution. The log files provide a readable way to view activities and a set of log entries. Note: The feature of viewing the log files is supported on select machine types of Lenovo-branded personal computers only. - Warranty status The Rescue and Recovery program is available on Lenovo-branded personal computers that come with preinstalled software. It is also available for purchase as a CD file so that organizations can benefit from the Rescue and Recovery program on non-Lenovo branded computers. You can then purchase separate licenses for individual computers. Windows environment The Rescue and Recovery Windows environment enables users to rescue lost data, applications, and operating systems with the touch of a button. This capability reduces time-consuming help desk calls, which result in support cost savings. You can schedule backups of all users' computers, thereby limiting risk and downtime. the Rescue and Recovery program offers your clients an extra layer of support by pre-configuring automatic external backup to a server or external storage. Backups are encrypted by default with the 256 AES key. Rejuvenating The Rescue and Recovery program can optimize system performance by taking a new incremental backup and then defragment your hard drive. The rejuvenation process helps eliminate viruses, adware and spyware, while maintaining your current settings and data. 2 Rescue and Recovery 4.3 Deployment Guide

Section	Page
Contents	5
Preface	7
Chapter 1. Overview	9
Predesktop Area	9
Windows environment	10
Rejuvenating	10
Hints and Tips	11
Chapter 2. Installation	13
Installation considerations	13
Installing the Rescue and Recovery program	14
Installation requirements	14
Requirements for Lenovo computers	14
Requirements for non-Lenovo computers	14
Installation components	15
Administrative installation procedure	15
Using msiexec.exe	16
Installation log files	16
Rescue and Recovery installation	17
Rescue and Recovery custom public properties	19
Including the Rescue and Recovery program in a disk image	19
Using PowerQuest Drive Image based tools with Rescue and Recovery	20
Using WIM files, ImageX, and Windows 7	21
Using Symantec Ghost-based tools with Rescue and Recovery	21
Rescue and Recovery environmental variables	21
Compatibility with BitLocker	21
Compatibility with BitLocker without TPM	21
Best practice of BitLocker encryption on a system with the Rescue and Recovery program	22
Chapter 3. Configurations	23
XML and ADM file configurations	23
Recovery methods	23
Single file restore	24
File rescue	24
Operating system and applications	24
Restore system drive only	24
Rejuvenation	24
Full restore	25
Custom recovery	25
Customizing the recovery process	25
Preinstallation setup	26
Backups	28
Scheduling backups and associated tasks	28
Sysprep Backup/Restore	29
Sysprep backup changes in Windows 7	29
Restore a Sysprep Backup	29
Mapping a network drive for backups	30
Setting up user accounts for network backups	30
Capturing a Sysprep utility image in the base backup	30
Capturing a multiple partition machine and excluding files in a Sysprep backup	31
Supported Sysprep multiple drive configurations	33
Password Persistence	33
EFS file limitation	33
Battery power settings for backups	33
Completing a backup	34
Microsoft Message Queuing (MSMQ)	34
Rescue and Recovery in the Windows environment	34
Using the Rescue and Recovery program in the Windows environment	34
Include and exclude backup files with registry settings	34
Trouble ticket	36
Rescue and Recovery interface switching	36
Working with the Predesktop Area	37
Working with WIM files and ImageX	38
Using RRUTIL.EXE	38
Predesktop Area directory list	38
Get files from Predesktop Area directories	39
Put files in the Predesktop Area directories	39
Delete files from the Predesktop Area directories	40
Rename a file in the Predesktop Area	40
Test for Rescue and Recovery being installed	40
Backup directory list	40
Get files from \\RRBackups directories	41
Put files in the \\RRBackups directories	41
Determine \\RRBackups space consumed	41
Example: pdaguixx.ini	42
Example 1: Adding device drivers (such as ethernet) to the Predesktop Area	43
Example 2 : Adding mass-storage controller drivers (such as SATA) to the Predesktop Area	44
Customizing the preboot environment	44
Changing the main GUI fonts	44
Changing the environment background	45
Editing pdagui.ini	45
Changing entries and functions in the right panel	47
Removing Factory Restore	49
Configuring the Opera browser	49
Opera will not save settings after it is closed	49
E-mail	50
Disabling the address bar	50
Customizing bookmarks	50
Changing proxy settings	51
Enabling or specifying the full download path	52
Adding a specific file extension to the downloadable files list	52
Changing the behavior of files with specific extensions	53
Adding a static IP address	54
Changing the video resolution	55
Startup applications	55
Passwords	56
Predesktop Area or master password	56
Backup password	56
No password	56
Password access	56
Master password	57
User ID and password or passphrase	57
No password	57
Log files	57
Create Rescue Media	57
Chapter 4. Best practices	59
Scenario 1 - New rollouts	59
Preparing the hard disk drive	59
Installing	59
Updating	61
Enabling the Rescue and Recovery desktop	61
Scenario 2 - Installing on OEM systems	62
Best practices for hard drive setup: Option 1	63
Best practices for hard drive setup: Option 2	63
Creating a bootable Rescue and Recovery CD	63
Creating the recovery ISO file and burning to a CD sample script file	64
Scenario 3 - Installing with WIM files and Windows 7	64
Scenario 4 - Standalone install for CD or script files	65
Scenario 5 - Working with Active Directory and ADM files	65
Corporate Active Directory Rollout	66
Scenario 6 - Performing a Bare Metal Restore from an Admin Backup	66
Scenario 7 - Manually creating the Service Partition of S drive	66
Appendix A. Administrative tools	69
Command line support	69
Mailman	69
AWizard.exe	69
SETPASSWORD	69
RELOADSCHED	69
RRCMD command-line interface	69
How to replace a file in a base backup	71
How to restore a backup from specific system	71
CLEANDRV.EXE	72
CONVDATE	72
CREATSP	72
InvAgent	73
MapDrv	74
Using MapDrv	75
Rescue and Recovery Boot manager control (BMGR32)	75
BMGR CLEAN	78
Active Directory Support	79
Administrative (ADM) template files	79
Defining manageable settings	80
Group Policy settings	80
Rescue and Recovery	81
Settings	81
User interface	81
Backup	84
Restore	88
Rejuvenate	89
User Messages	89
Mapping network drive	90
Scheduler tasks	90
Appendix B. User tasks	91
Windows 7	91
Create rescue media	91
Rescue and Recovery user interface switching	92
Appendix C. Notices	93

Match case Limit results 1 per page

–

Access BIOS:

Opens the BIOS Setup Utility program.

Communicate

–

Communication overview:

Links to related help topics in the Rescue and

Recovery environment.

–

Open browser:

Starts the Opera Web browser (Web or Intranet access requires

a wired Ethernet connection).

–

Download files:

Allows you to download needed files to the partition in the

\SWSHARE folder in the Windows partition.

–

Map network drive:

Helps users access network drives for software

downloads or file transfer.

Troubleshoot

–

Diagnostic overview:

Links to the Rescue and Recovery program diagnostics

help topics.

–

Diagnose hardware:

Opens the PC Doctor application that can perform

hardware tests and report results.

–

Create diagnostic disks:

Enables you to create a set of diagnostic diskettes.

–

Boot from another device:

Enables you to boot from the Rescue and Recovery

CD, a set of back up CD’s, an internal drive or a detachable storage device

such as a USB hard disk drive.

Note:

To boot from a USB hard disk drive or a second hard disk drive,

ensure that the hard disk drive is not compressed.

–

System information:

Provides details about the computer and its hardware

components.

–

Event log:

Provides details of recent user activities and listings of computer

hardware to aid in problem determination and resolution. The log files

provide a readable way to view activities and a set of log entries.

Note:

The feature of viewing the log files is supported on select machine

types of Lenovo-branded personal computers only.

–

Warranty status

The Rescue and Recovery program is available on Lenovo-branded personal

computers that come with preinstalled software. It is also available for purchase as

a CD file so that organizations can benefit from the Rescue and Recovery program

on non-Lenovo branded computers. You can then purchase separate licenses for

individual computers.

Windows environment

The Rescue and Recovery Windows environment enables users to rescue lost data,

applications, and operating systems with the touch of a button. This capability

reduces time-consuming help desk calls, which result in support cost savings.

You can schedule backups of all users’ computers, thereby limiting risk and

downtime. the Rescue and Recovery program offers your clients an extra layer of

support by pre-configuring automatic external backup to a server or external

storage. Backups are encrypted by default with the 256 AES key.

Rejuvenating

The Rescue and Recovery program can optimize system performance by taking a

new incremental backup and then defragment your hard drive. The rejuvenation

process helps eliminate viruses, adware and spyware, while maintaining your

current settings and data.

Rescue and Recovery 4.3 Deployment Guide