Lenovo ThinkPad 240Z ThinkPad 240 User's Reference that shipped with the syste - Page 140

Purchasing additional services, Enhanced PC support line

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Purchasing additional services Purchasing additional services During and after the limited warranty period, you can purchase additional services, such as: Support for IBM and non-IBM hardware, operating systems, and application programs Network setup and configuration Upgraded or extended hardware repair services Custom installation The availability of the service and its name might vary by country. Enhanced PC support line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the supported products list. This service includes technical support for the following: Installing and configuring your out-of-warranty IBM computer Installing and configuring non-IBM options in IBM computers Assistance with the preloaded operating system Using selected application software and games Tuning performance, such as memory management Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service for a single incident or multiple incidents. For more information about purchasing Enhanced PC Support, see "Ordering support line services" on page 130. 128 ThinkPad 240 User's Reference

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Purchasing additional services
Purchasing additional services
During and after the limited warranty period, you can purchase addi-
tional services, such as:
±
Support for IBM and non-IBM hardware, operating systems, and
application programs
±
Network setup and configuration
±
Upgraded or extended hardware repair services
±
Custom installation
The availability of the service and its name might vary by country.
Enhanced PC support line
Enhanced PC Support is available for desktop and mobile IBM com-
puters that are not connected to a network. Technical support is pro-
vided for IBM computers and IBM or non-IBM options, operating
systems, and application programs on the supported products list.
This service includes technical support for the following:
±
Installing and configuring your out-of-warranty IBM computer
±
Installing and configuring non-IBM options in IBM computers
±
Assistance with the preloaded operating system
±
Using selected application software and games
±
Tuning performance, such as memory management
±
Installing device drivers remotely
±
Setting up and using multimedia devices
±
Identifying system problems
±
Interpreting documentation
You can purchase this service for a single incident or multiple inci-
dents.
For more information about purchasing Enhanced PC
Support, see “Ordering support line services” on page
130.
128
ThinkPad 240 User's Reference