Lenovo ThinkPad Z60m User Manual - Page 10

Strategy, replacing, drive, Important, notice, system, board, error, messages, Product, definition - ibm

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Important service information Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect. Strategy for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Be sure that the customer has a current backup of the data before doing this task. Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. Important notice for replacing a system board Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction. Attention: When handling a system board: v Do not drop a system board or apply any excessive force to it. v Avoid rough handling of any kind. v Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset. How to use error messages Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a LenovoTM solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Custom Model Variant (CMV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced. v The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15). 4 MT 2529, 2530, 2531, and 2532

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Attention:
The
setup
configuration
on
the
computer
you
are
servicing
may
have
been
customized.
Running
Automatic
Configuration
may
alter
the
settings.
Note
the
current
configuration
settings
(using
the
View
Configuration
option);
then,
when
service
has
been
completed,
verify
that
those
settings
remain
in
effect.
Strategy
for
replacing
a
hard
disk
drive
Always
try
to
run
a
low-level
format
before
replacing
a
hard
disk
drive.
This
will
cause
all
customer
data
on
the
hard
disk
to
be
lost.
Be
sure
that
the
customer
has
a
current
backup
of
the
data
before
doing
this
task.
Attention:
The
drive
startup
sequence
in
the
computer
you
are
servicing
may
have
been
changed.
Be
extremely
careful
during
write
operations
such
as
copying,
saving,
or
formatting.
If
you
select
an
incorrect
drive,
data
or
programs
can
be
overwritten.
Important
notice
for
replacing
a
system
board
Some
components
mounted
on
a
system
board
are
very
sensitive.
Improper
handling
of
a
system
board
can
cause
damage
to
those
components,
and
may
cause
a
system
malfunction.
Attention:
When
handling
a
system
board:
v
Do
not
drop
a
system
board
or
apply
any
excessive
force
to
it.
v
Avoid
rough
handling
of
any
kind.
v
Avoid
bending
a
system
board
and
hard
pushing
to
prevent
cracking
at
each
BGA
(Ball
Grid
Array)
chipset.
How
to
use
error
messages
Use
the
error
codes
displayed
on
the
screen
to
diagnose
failures.
If
more
than
one
error
code
is
displayed,
begin
the
diagnosis
with
the
first
error
code.
Whatever
causes
the
first
error
code
may
also
cause
false
error
codes.
If
no
error
code
is
displayed,
see
whether
the
error
symptom
is
listed
in
the
Symptom-to-FRU
Index
for
the
computer
you
are
servicing.
Strategy
for
replacing
FRUs
for
CTO,
CMV,
and
GAV
Product
definition
Dynamic
Configure
To
Order
(CTO)
This
provides
the
ability
for
a
customer
to
configure
an
IBM
®
or
a
Lenovo
TM
solution
from
an
eSite,
and
have
this
configuration
sent
to
fulfillment,
where
it
is
built
and
shipped
directly
to
the
customer.
The
machine
label,
Product
Entitlement
Warehouse
(PEW),
eSupport,
and
the
HMM
will
load
these
products
as
the
4-digit
MT
and
3-digit
model,
where
model
=
“CTO”
(Example:
1829-CTO).
Custom
Model
Variant
(CMV)
This
is
a
unique
configuration
that
has
been
negotiated
between
IBM
or
Lenovo
and
the
customer.
A
unique
4-digit
MT
and
3-digit
model
is
provided
to
the
customer
to
place
orders
(Example:
1829-W15).
A
CMV
is
a
special
bid
offering.
Therefore,
it
is
NOT
generally
announced.
v
The
MTM
portion
of
the
machine
label
is
the
4-digit
MT
and
3-digit
model,
where
model
=
“CTO”
(Example:
1829-CTO).
The
PRODUCT
ID
portion
of
the
machine
label
is
the
4-digit
MT
and
3-digit
CMV
model
(Example:
1829-W15).
Important
service
information
4
MT
2529,
2530,
2531,
and
2532