Lexmark Apps Background and Idle Screen Admin Guide - Page 11

Troubleshooting, Background and Idle Screen troubleshooting - application list

Page 11 highlights

Troubleshooting Background and Idle Screen troubleshooting "There are no images to display" error message appears For idle Screen images From the application configuration settings in the Embedded Web Server: • Make sure there is a list of image files under Idle Screen Images. • Make sure Enable is selected under Idle Screen Images. • Make sure that the file size and type are supported. For more information, see the mouse-over help in the Embedded Web Server. • Click Apply to make sure the configuration has been saved. For the Background image From the application configuration settings in the Embedded Web Server: • Make sure Enable is selected under Home Screen Background. • If you have selected a custom image, click View Current Value to make sure that the image has been properly loaded. • If you load a custom image, make sure that the file size and type are supported. For more information, see the mouse-over help in the Embedded Web Server. • Click Apply to make sure the configuration has been saved. "Image size exceeds limit" error message appears If the "Image size exceeds limit" appears, verify that each image file stored on the USB drive or in the Embedded Web Server is no larger than the specified limit. Troubleshooting 11

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Troubleshooting
Background and Idle Screen troubleshooting
“There are no images to display” error message appears
For idle Screen images
From the application configuration settings in the Embedded Web Server:
Make sure there is a list of image files under Idle Screen Images.
Make sure Enable is selected under Idle Screen Images.
Make sure that the file size and type are supported. For more information, see the mouse-over help in the Embedded
Web Server.
Click
Apply
to make sure the configuration has been saved.
For the Background image
From the application configuration settings in the Embedded Web Server:
Make sure Enable is selected under Home Screen Background.
If you have selected a custom image, click
View Current Value
to make sure that the image has been properly
loaded.
If you load a custom image, make sure that the file size and type are supported. For more information, see the
mouse-over help in the Embedded Web Server.
Click
Apply
to make sure the configuration has been saved.
“Image size exceeds limit” error message appears
If the “Image size exceeds limit” appears, verify that each image file stored on the USB drive or in the Embedded Web
Server is no larger than the specified limit.
Troubleshooting
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