Lexmark B3442 Users Guide PDF - Page 123
Step 1, Notes, Settings, Paper, Tray Configuration, Paper Size/Type, customer, support
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Troubleshoot a problem 123 Action Yes Step 1 a Check if the paper loaded is supported. Go to step 2. Note: If paper is not supported, then load a supported paper. b Print the document. No The problem is solved. Is the paper curled? Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. The problem is solved. Is the paper curled? Step 3 Go to step 4. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. The problem is solved. Is the paper curled? Step 4 Go to step 5. a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded. • You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Is the paper curled? Step 5 a Remove paper, flip it over, and then reload paper. b Print the document. Go to step 6. The problem is solved. Is the paper curled? Step 6 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact customer The problem is support. solved. Is the paper curled?