Lexmark B3442 Users Guide PDF - Page 134

Contacting customer support

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Troubleshoot a problem 134 Action Step 2 a Replace the affected supply item. b Print the document. Do the repeating defects appear? Yes Contact customer support. No The problem is solved. Contacting customer support Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.

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Action
Yes
No
Step 2
a
Replace the affected supply item.
b
Print the document.
Do the repeating defects appear?
Contact
customer
support
.
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Go to
to receive e
‑
mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
.
Troubleshoot a problem
134