Lexmark C6160 User Guide - Page 101
Vertical white lines
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Troubleshooting 101 Vertical white lines Leading edge Trailing edge Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on the printer control panel. b Resend the print job. No The problem is solved. Do vertical white lines still appear on prints? Step 2 Go to step 3. Check if you are using the recommended paper type. a Load the specified tray or feeder with the recommended paper type. b Resend the print job. The problem is solved. Do vertical white lines still appear on prints? Step 3 a Remove, and then reinstall the imaging unit or imaging kit. Go to step 4. Warning-Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit. b Resend the print job. The problem is solved. Do vertical white lines still appear on prints? Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Do vertical white lines still appear on prints?