Home » Lexmark Manuals » Laser Printers » Lexmark C6160 » Manual Viewer

Lexmark C6160 User Guide - Page 78

Unable to read flash drive, Enabling the USB port, Checking the printer connectivity, Settings

Add to My Manuals
Save this manual to your list of manuals

Page 78 highlights

Troubleshooting 78 Action Step 6 Temporarily disable the Web proxy servers. Note: Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. Yes Go to step 7. Are the Web proxy servers disabled? Step 7 The problem is Access the Embedded Web Server again by typing the correct IP solved. address in the address field. Did the Embedded Web Server open? No Contact your administrator. Contact customer support. Unable to read flash drive Action Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive does not work when it is inserted into the rear USB port. Yes Go to step 2. No The problem is solved. Does the problem remain? Step 2 Check if the flash drive is supported. For more information, see "Supported flash drives and file types" on page 24 Go to step 3. The problem is solved. Does the problem remain? Step 3 Check if the front USB port is disabled. Contact customer The problem is support. solved. Does the problem remain? Enabling the USB port From the home screen, touch Settings > Network/Ports > USB > Enable USB Port. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be malfunctioning. Contact your administrator for assistance.

Section	Page
Contents	2
Safety information	5
Conventions	5
Learning about the printer	8
Finding information about the printer	8
Selecting a location for the printer	9
Printer configurations	10
Attaching cables	11
Using the control panel	12
Understanding the status of the power button and indicator light	13
Using the home screen	13
Menus list	15
Printing a menu settings page	15
Setting up and using the home screen applications	16
Customizing the home screen	16
Using Display Customization	16
Setting up Forms and Favorites	16
Configuring Eco-Settings	17
Using Customer Support	17
Using QR Code Generator	17
Setting up Device Quotas	17
Using Google Drive	18
Loading paper and specialty media	19
Setting the size and type of the specialty media	19
Configuring Universal paper settings	19
Loading trays	19
Loading the multipurpose feeder	21
Linking trays	22
Printing	23
Printing from a computer	23
Printing forms	23
Printing from a flash drive	23
Supported flash drives and file types	24
Configuring confidential jobs	25
Printing held jobs	25
Printing a font sample list	26
Printing a directory list	26
Canceling a print job	26
Securing the printer	27
Locating the security slot	27
Erasing printer memory	27
Erasing printer hard disk memory	27
Configuring printer hard disk encryption	28
Restoring factory default settings	28
Statement of Volatility	28
Maintaining the printer	30
Networking	30
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	30
Changing port settings after installing an internal solutions port	31
Setting up serial printing (Windows only)	31
Cleaning the printer	32
Ordering parts and supplies	32
Checking the status of parts and supplies	32
Using genuine Lexmark parts and supplies	32
Ordering toner cartridges	33
Ordering a photoconductor unit	33
Ordering developer units	33
Ordering imaging units	34
Ordering staple cartridges	34
Ordering a waste toner bottle	34
Configuring supply notifications	34
Replacing parts and supplies	34
Replacing a developer unit	34
Replacing the fuser	37
Replacing a photoconductor unit	39
Replacing an imaging unit	42
Replacing a toner cartridge	45
Replacing the waste toner bottle	46
Replacing the transfer belt	47
Replacing the transfer roller	50
Replacing the pick roller	52
Replacing the separator bracket	57
Replacing the staple cartridge unit	58
Replacing the staple cartridge in the staple finisher	58
Replacing the staple cartridge holder in the staple finisher	59
Moving the printer	61
Moving the printer to another location	61
Shipping the printer	62
Saving energy and paper	62
Setting up power saver modes	62
Adjusting the brightness of printer display	62
Conserving supplies	62
Recycling	63
Recycling Lexmark products	63
Recycling Lexmark packaging	63
Returning Lexmark cartridges for reuse or recycling	63
Clearing jams	64
Avoiding jams	64
Identifying jam locations	65
Paper jam in trays	66
Paper jam in the multipurpose feeder	67
Paper jam in the standard bin	68
Paper jam in door B	69
Paper jam in the finisher bin	72
Staple jam in door G	74
Troubleshooting	77
Network connection problems	77
Embedded Web Server does not open	77
Unable to read flash drive	78
Enabling the USB port	78
Checking the printer connectivity	78
Hardware options problems	79
Cannot detect internal option	79
Internal solutions port does not operate correctly	80
Parallel or serial interface card does not operate correctly	80
Paper feed problems	81
Envelope seals when printing	81
Collated printing does not work	81
Paper curl	82
Tray linking does not work	82
Paper frequently jams	83
Jammed pages are not reprinted	83
Printing problems	84
Confidential and other held documents do not print	84
Slow printing	85
Print jobs do not print	86
Print quality is poor	87
Blank or white pages	87
Dark print	87
Ghost images	89
Gray background	89
Horizontal dark lines	90
Horizontal white lines	91
Incorrect margins	92
Jagged or uneven characters	93
Light print	94
Mottled print and dots	95
Print crooked or skewed	96
Repeating defects	96
Solid color or black images	97
Text or images cut off	98
Toner easily rubs off	99
Uneven print density	99
Vertical dark lines or streaks	100
Vertical white lines	101
The printer is not responding	102
Job prints from the wrong tray or on the wrong paper	103
Color quality problems	103
Adjusting toner darkness	103
Modifying the colors in printed output	104
FAQ about color printing	104
The print appears tinted	105
Contacting customer support	106
Upgrading and migrating	107
Hardware	107
Available internal options	107
Installing a memory card	107
Installing an internal solutions port	108
Installing an optional card	112
Installing a printer hard disk	113
Installing optional trays	116
Installing the staple finisher	118
Software	119
Installing the printer software	119
Adding available options in the print driver	120
Firmware	120
Exporting or importing a configuration file	120
Updating firmware	120
Notices	122
Product information	122
Edition notice	122
GOVERNMENT END USERS	122
Trademarks	123
Licensing notices	124
Noise emission levels	124
Static sensitivity notice	124
Temperature information	124
Laser notice	125
Laser advisory label	125