Lexmark C6160 User Guide - Page 83
Paper frequently jams, Jammed s are not reprinted, Step 2, Settings, Paper, Configuration
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Troubleshooting 83 Action Yes Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Set the paper size and type to match the paper loaded in the linked trays. c Print the document. The problem is solved. Do the trays link correctly? No Contact customer support. Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if the paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. c Insert the tray. d Print the document. No The problem is solved. Do paper jams still occur frequently? Step 2 a Load paper from a fresh package. b Print the document. Contact customer The problem is support. solved. Do paper jams still occur frequently? Jammed pages are not reprinted Action Yes 1 From the home screen, touch Settings > Notifications > Jam Content The problem is Recovery. solved. 2 From the Jam Recovery menu, select On or Auto. 3 Apply the changes. Are the jammed pages reprinted? No Contact customer support.