Home » Lexmark Manuals » Laser Printers » Lexmark C762 » Manual Viewer

Lexmark C762 Setup Guide - Page 38

Step 12: Other sources of information - troubleshooting

Add to My Manuals
Save this manual to your list of manuals

Page 38 highlights

UNIX/Linux Note: The Sun Solaris and Linux packages are available on the drivers CD and on our Lexmark Web site at www.lexmark.com. NetWare • If the PPD file displayed in the Summary window is correct for your printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for your printer, delete the printer from printer list in Print Center or Printer Setup Utility and repeat "Step 1: Install a custom PPD file" on page 37. Your printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit our Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms. Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. You can download these packages from our Lexmark Web site. You may also find the driver package you need on the drivers CD. Your printer supports both Novell Distributed Print Services (NDPS) and regular queuebased NetWare environments. For the latest information about installing a network printer in a NetWare environment, launch the drivers CD and click View Documentation. Step 12: Other sources of information If you need more information after you have completed setup, refer to the other printer documentation. Viewing and using the publications CD Note: The publications CD is shipped inside the Setup Guide. Help Menu pages Note: We strongly recommend that you print the Jam Clearance guide and keep it by the printer. On the publications CD, you will find the User's Guide, Setup Guide, and copies of the printer Help Menu pages. The publications CD provides information about loading paper, clearing error messages, ordering and replacing supplies, installing maintenance kits, and troubleshooting. It also provides general information for administrators. You can also give the publications CD to a system administrator or the Help desk, or you can copy the entire contents of the CD (or just specific topics) to a shared network drive or intranet site. Copies of the printer documentation and publications CD are also available on our Lexmark Web site at www.lexmark.com/publications. Help Menu pages are stored inside the printer. They provide information about loading print media, diagnosing and solving print problems, and clearing jams from the printer. You can print the Help Menu Pages and clearing jams information and store it near the printer for easy access when needed. The following is a list of guides available from the Help Menu: • Printing Guide • Color Quality • Print Quality • Connection Guide • Help Guide • Media Guide • Jam Clearance • Print Defects • Supplies Guide • Moving Guide Other sources of information 38

Section	Page
Contents	5
Step1: Choose your setup (local or network printer)	7
Local printer	7
Network printer	7
Step2: Install drivers for local printing	7
Windows	7
Note: Installing a custom driver will not replace the system driver. A separate printer object w...	7
Using Windows Server 2003, Windows2000, WindowsXP, Windows98SE, WindowsMe, and WindowsNT	7
1 Insert the driversCD.	7
Note: USB support is not available for WindowsNT operating systems.	7
2 Click Install Software.	7
Note: Some Windows operating systems require that you have administrative access to install prin...	8
3 Click Printer and Software.	8
4 Click Agree to accept the license agreement.	8
5 Select Suggested, and then click Next.	8
6 Select Local Attached, and then click Finish.	8
7 Close the drivers CD.	8
8 Go to “Unpack the printer” on page9.	8
Using Windows 95 and Windows 98 (first edition)	8
Serial printing	8
Macintosh	8
Creating a queue in Print Center (MacintoshOSX)	8
1 Install a printer PostScript Printer Description (PPD) file on your computer.	8
a Insert the driversCD.	8
b Double-click the installer package for your printer.	8
Note: A PPD file provides detailed information about the capabilities of a printer to your Macin...	8
c Click Continue on the Welcome screen and again after you view the Readme file.	8
d Click Continue after you view the license agreement, and then click Agree to accept the terms o...	8
e Select a Destination, and then click Continue.	8
f Enter your password, and then click OK.	8
g On the Easy Install screen, click Install. All the necessary software is installed on your comp...	8
h Click Close when installation is complete.	8
2 Open Finder, click Applications, and then click Utilities.	8
3 Double-click Print Center or Printer Setup Utility.	8
Note: A PPD for your printer is also available in a downloadable software package on our Lexmark...	8
4 Do one of the following:	8
5 After you have installed the drivers on your computer, you are ready to set up the printer. Go ...	8
UNIX/Linux	9
Step3: Unpack the printer	9
Setting up a multifunction printer	9
Note: More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionpri...	9
Unpacking	9
CAUTION: The printer weighs 47.7kg (105lb) and requires at least two people to lift it safely.	9
1 Select a location for your printer:	9
Note: Leave the printer in the box until you are ready to install it, then have someone help you...	10
2 Remove all items except the printer from the box.	10
4	10
(1) Printer with one 500-sheet tray	10
(2) Four print cartridges (preinstalled)	10
(3) Setup Guide with a publicationsCD	10
(4) Drivers CD	10
(5) Power cord	10
Step4: Set up the printer and paper handling options	10
Printer models	10
Printer setup	11
Note: Be sure to set up the items in the order listed in the table.	11
Installing a 2000sheet drawer	11
Warning: If you have an optional duplex unit and a 2000sheet drawer, you must install a 500she...	11
1 Unpack the 2000sheet drawer and remove any packing material.	11
2 Place the drawer in the location you have chosen for your printer.	11
3 If you are installing a 500sheet drawer on top of the 2000sheet drawer, attach the stabilizin...	11
a Place the two stabilizing bars on the ground, narrow side up.	11
b Lower the 2000sheet drawer onto the bars, making sure you align the holes in the drawer with t...	11
c Screw the bars into place using four screws (two screws for each bar).	11
4 Adjust the four leveling feet on the bottom of the drawer, if necessary.	11
Note: You will install the power cord for the 2000sheet drawer later.	11
5 Continue with “Installing a 500sheet drawer” on page12 or “Positioning the printer” on page13.	11
Installing a 500sheet drawer	12
Warning: If you have an optional duplex unit and a 2000sheet drawer, you must install a 500she...	12
1 Unpack the 500sheet drawer and remove any packing material.	12
2 Place the drawer in the location you have chosen for your printer or install it on another drawer:	12
a Align the holes in the 500sheet drawer with the positioning posts on the lower drawer.	12
b Lower the 500sheet drawer into place. Make sure it is seated securely on the other drawer.	12
3 If you are installing a 500sheet drawer on top of a 2000sheet drawer, secure them with stabil...	12
a Insert the screws through the holes next to the positioning posts on the 500sheet drawer.	12
b Handtighten the screws.	12
4 Install another 500sheet drawer, or continue with “Installing a duplex unit” on page13 or “Po...	12
Installing a duplex unit	13
Warning: If you have an optional duplex unit and a 2000sheet drawer, you must install a 500she...	13
1 Unpack the duplex unit and remove any packing material.	13
2 Place the duplex unit in the location you have chosen for your printer or install it on a 500s...	13
a Align the positioning posts on the drawer with the holes in the duplex unit.	13
b Lower the duplex unit into place. Make sure it is seated securely on the drawer.	13
3 Continue with “Positioning the printer” on page13.	13
Positioning the printer	13
CAUTION: The printer weighs 47.7kg (105lb) and requires at least two people to lift it safely.	13
1 Have someone help you lift the printer out of the box.	13
2 Have someone help you place the printer in the location you have chosen.	14
3 Remove any tape or packing material from the outside of the printer.	14
4 If you purchased an output expander or mailbox, continue with this chapter.	14
Installing an output expander	14
Note: After you unpack the output expander, install it immediately. Otherwise, the edges of the ...	14
1 Unpack the output expander and remove any packing material.	14
2 Remove the printer top cover.	14
Warning: The output expander tray is designed to hold the weight of print material only. Do not ...	14
3 Align the mounting brackets on the bottom of the output expander with the slots in the top of t...	14
4 Lower the output expander into place.	14
5 Attach the printer top cover to the output expander.	15
6 Attach the output expander paper bail to the top cover.	15
7 Go to Step5:“Set up the print supplies” on page16.	15
Installing a 5bin mailbox	15
Note: After you unpack the mailbox, install it immediately. Otherwise, the edges of the mounting...	15
1 Unpack the mailbox and remove any packing material.	15
2 Remove the printer top cover.	15
Warning: The mailbox is designed to hold the weight of print material only. Do not use it as a s...	15
3 Align the mounting brackets on the bottom of the mailbox with the slots in the top of the printer.	15
4 Lower the mailbox into place.	15
5 Attach the printer top cover to the mailbox.	16
6 Attach the mailbox paper bail to the top cover.	16
Step5: Set up the print supplies	16
Warning: Be sure to remove all packing materials or the printer may be damaged.	16
Setting up the print cartridges	16
1 Open the printer front cover.	16
2 Remove the packing material on top of the cartridges.	16
b	17
3 Remove the print cartridges. For each cartridge:	17
a Pull up on the handhold.	17
b Pull the cartridge straight out and use the handle to lift it off the guides.	17
c Set the cartridge on a firm, flat, clean surface in the upright position.	17
Warning: Do not touch the image transfer unit belt with your fingers.	17
4 Remove the packing material from the image transfer unit belt:	17
a Grasp the detensioner located on the right side on the inside of the machine.	17
b Gently but firmly pull up on the detensioner and the attached sheet, then remove both items fro...	17
a	17
5 Reinstall the print cartridges. For each cartridge:	17
a Turn the cartridge over so the handle is on the bottom.	17
b Remove the red plastic packing material from the photoconductor drum.	17
Warning: Failure to remove the packing material from the print cartridges damages the printer.	18
c Turn the cartridge so the handle is on the top.	18
d Rotate the cartridge in all directions to distribute the toner.	18
Warning: Do not touch the photoconductor drum on the bottom of the print cartridge.	18
e Holding the cartridge by the handle, rest the spokes on the cartridge as shown.	18
e	18
f Slide the cartridge in as far as it will go.	18
Warning: If the front cover does not close completely, reopen the cover and press in firmly on t...	18
6 Close the front cover.	18
Attaching an operator panel overlay	19
1 Locate the overlay packaged with your printer.	19
2 Peel the protective backing off the overlay.	19
3 Align the holes in the overlay with the buttons on the operator panel, and then press it into p...	19
4 Peel the protective covering away from the overlay.	19
Step6: Install memory, firmware, or option cards	19
Warning: If you are installing memory or option cards sometime after setting up the printer, tur...	19
Note: You need a small Phillips screwdriver to remove the system board access cover and to insta...	19
Removing the system board access cover	20
1 Locate the access cover on the back of the printer.	20
2 Remove the four access cover screws (two at top, two at bottom).	20
3 Remove the access cover.	20
4 Use the illustration to locate the connector for the card you want to install.	20
5 Use the following table to locate the instructions you need.	20
Installing a memory card	21
Note: Some memory options offered for other Lexmark printers cannot be used with your printer. R...	21
1 Remove the system board access cover (see page20).	21
Warning: Memory cards are easily damaged by static electricity. Touch something metal on the pri...	21
2 Unpack the memory card.	21
3 Push open the latches on both ends of the memory connector.	21
4 Align the notches on the bottom of the card with the notches on the connector.	21
5 Push the memory card firmly into the connector until the latches on either end of the connector...	21
6 Make sure each latch fits over the notch on the end of the card.	21
Installing a firmware card	22
Note: Firmware and flash memory cards offered for other Lexmark printers cannot be used with you...	22
Warning: Firmware and flash memory cards are easily damaged by static electricity. Touch somethi...	22
1 Remove the system board access cover (see page20).	22
2 Unpack the card.	22
3 Holding the card by its sides, align the pins on the card with the holes on the system board.	22
4 Push the card firmly into place.	22
Installing a hard disk	23
Warning: Hard disks are easily damaged by static electricity. Touch something metal on the print...	23
1 Remove the system board access cover (see page20).	23
2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.	23
3 Align the ribbon cable connector with the connector pins on the hard disk.	23
4 Attach the ribbon cable to the hard disk.	23
5 Align the screw holes on the mounting plate with the holes in the hard disk.	23
6 Secure the mounting plate to the hard disk with the screws.	23
7 Press the ribbon cable connector into the connector on the system board.	23
8 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on...	23
Installing an option card	24
Note: The network models ship with an Ethernet print server already installed.	24
1 Remove the system board access cover (see page20).	24
2 Remove the screw from the metal plate that covers the connector slot, and then lift the plate off.	24
Warning: Option cards are easily damaged by static electricity. Touch something metal on the pri...	24
3 Unpack the option card.	24
4 Align the connector on the option card with the connector on the system board.	24
5 Push the option card firmly into the option card connector.	24
6 Secure the card to the system board with the screw.	24
Replacing the system board access cover	25
1 Align the slots at the top of the access cover with the screws near the top of the printer.	25
2 Slide the cover up under the top cover lip as far as it will go, and then tighten the screws at...	25
3 Insert and tighten the four screws to the bottom of the cover.	25
Applying the Option Added label	25
1 Remove the backing from the label.	25
2 Place the label next to the printer model and serial number label.	25
Step7: Load paper	26
Note: When loading specialty media such as transparencies or card stock, refer to the User’s Gui...	26
Loading the 500sheet trays	26
Warning: Never remove paper trays while a print job is printing. It could damage the tray or the...	26
1 Remove the tray from the printer and place it on a flat, level surface.	26
2 Squeeze the front guide lever and slide the guide to the front of the tray.	26
3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you...	26
4 Flex the sheets back and forth to loosen them, and then fan them.	26
5 Place the paper against the back left corner of the tray, print side down.	27
Note: Do not exceed the maximum stack height indicated on the front guide. Overfilling the tray ...	27
6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper.	27
7 Reinstall the tray.	27
Loading the 2000sheet tray	27
1 Pull open the tray.	27
2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the si...	27
3 Squeeze the two front guide levers and slide the guide to the correct position for the size pap...	28
4 Slide the bottom support toward the front of the tray until it touches the front guide.	28
5 Flex the sheets back and forth to loosen them, and then fan them.	28
Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams.	28
6 Place the paper against the back left corner of the tray, print side down.	28
7 Close the tray.	28
Loading the multipurpose feeder	29
1 Open the multipurpose feeder.	29
2 Squeeze the paper guide lever and slide the guide all the way toward the front of the printer.	29
3 Flex the sheets back and forth to loosen them, and then fan them.	29
4 Arrange the stack of paper or specialty media correctly for the size, type, and print method yo...	29
Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams.	29
5 Place the paper or specialty media print side up along the left side of the multipurpose feeder...	29
6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack.	29
Step8: Attach cables and power cord	30
CAUTION: Do not connect or disconnect a communication port, a teleport, or any other connector d...	30
Cable types	30
Attaching cables	30
1 Connect the printer to the computer using the appropriate cable for your configuration.	30
Note: Not all connections are available on your printer. Connection availability depends on your...	30
2 Plug one end of the printer power cord into the socket at the back of the printer and the other...	31
3 Turn on your printer.	31
4 Go to “Install drivers for local printing” on page7.	31
5 Turn on your computer and any other peripherals.	31
6 Continue with “Verify printer setup” on page31.	31
Step9: Verify printer setup	31
Note: This is also a good time to print Help Menu pages and Clearing Jams information. See “Prin...	31
Printing a menu settings page	31
Note: For more information about using the printer operator panel and changing menu settings, re...	31
1 Make sure the printer is on.	31
2 Press Menu until you see Utilities Menu, and then press Select.	31
3 Press Menu until you see Print Menus, and then press Select to print the page.	31
4 Verify the options you installed are correctly listed under “Installed Features.”	32
5 Verify the amount of memory installed is correctly listed under “Printer Information.”	32
6 Verify the paper trays are configured for the sizes and types of paper you loaded.	32
Printing a network setup page	32
Note: If an optional MarkNet print server is installed, you see Print Net1 Setup on the display.	32
1 Make sure the printer is on.	32
2 Press Menu until you see Utilities Menu, and then press Select.	32
3 Press Menu until you see Print Net Setup, and then press Select. The network setup page prints ...	32
4 Check the first section on the network setup page and confirm that Status is “Connected.”	32
Printing Help Menu pages	32
1 Launch the CD.	32
2 Click Help Menu Pages.	32
3 Print the documents.	32
1 Make sure the printer is on.	32
2 On the operator panel, press Menu until you see Help Menu, and then press Select.	32
3 Press Menu until you see the topic you want to print, and then press Select.	32
Step10: Configure for TCP/IP	33
Assigning a printer IP address	33
1 Look for the address under the “TCP/IP” heading on the network setup page you printed in “Print...	33
2 Go to “Verifying the IP settings” on page33 and begin with step2.	33
1 Press Menu until you see Network Menu, and then press Select.	33
2 Press Menu until you see Standard Network, and then press Select.	33
3 Press Menu until you see Std Net Setup (or Network 1 Setup), and then press Select.	33
4 Press Menu until you see TCP/IP, and then press Select.	33
5 Press Menu until you see Set IP Address, and then press Select.	33
6 Change the address by pressing Menu to increase or decrease each number. Press Select to move t...	33
7 Press Menu until you see Set IP Netmask, and then press Select.	33
8 Repeat step 6 to set the IP Netmask.	33
9 Press Menu until you see Set IP Gateway, and then press Select.	33
10 Repeat step 6 to set the IP Gateway.	33
11 When you are finished, press Go to return the printer to the Ready state.	33
Verifying the IP settings	33
1 Print another network setup page. Look under the “TCP/IP” heading and make sure the IP address,...	33
Note: On Windows computers, click Start‡ Programs‡ Command prompt (or Accessories‡ Command pr...	33
2 Ping the printer and verify that it responds. For example, at a command prompt on a network com...	33
Configuring for PullPrinting	33
Step11: Install drivers for network printing	34
Windows	34
Direct printing using Windows98SE, WindowsMe, WindowsNT4.0, Windows2000, WindowsXP, and Wi...	35
1 Launch the drivers CD.	35
2 Click Install Software.	35
3 Click Printer and Software.	35
4 Click Agree to accept the license agreement.	35
5 Select Suggested, and then click Next.	35
6 Select Network Attached, and then click Next.	35
7 Select your printer model from the list and then click Next.	35
8 Click Add Port.	35
9 Select Lexmark Enhanced TCP/IP Port and then enter the information to create the port.	35
a Enter a port name.	35
Note: If you don’t know the IP address, print a network setup page and look under the TCP/IP hea...	35
b Enter the IP address in the text box.	35
10 Click Finish to complete the installation.	35
11 Print a test page to verify printer installation.	35
Direct printing using Windows 95 and Windows 98 (first edition)	35
Shared printing from a server using WindowsNT 4.0, Windows2000, WindowsXP, and WindowsServer...	35
1 Install a custom printer driver.	35
a Launch the drivers CD.	35
b Click Install Software.	35
c Click Printer and Software.	35
d Click Agree to accept the license agreement.	35
e Select Suggested, and then click Next.	35
f Click Local Attached, then click Next.	35
g Click Finish to complete the installation.	35
h Print a test page to verify printer installation.	35
2 Share the printer on the network.	35
a Click Start‡ Settings‡ Printers.	35
b Select the printer you just created.	35
c Click File‡ Sharing.	35
d Check the Shared check box, and then enter a name in the Shared Name text box.	35
e In the Alternate Drivers section, select the operating systems of all the network clients that ...	36
f Click OK.	36
Note: If you are missing files, you may be prompted to provide the server operating system CD.	36
g Check the following to make sure the printer was successfully shared.	36
Install the printer driver (or subset) on network clients	36
Note: This method is usually the best use of system resources. The server handles driver modific...	36
1 On the Windows desktop of the client computer, double-click Network Neighborhood.	36
2 Locate the host name of the server computer, and then double-click the host name.	36
3 Right-click the shared printer name, and then click Install.	36
4 Wait a few minutes for the driver information to be copied from the server computer to the clie...	36
5 Close Network Neighborhood.	36
6 Print a test page to verify printer installation.	36
1 Click Start‡ Settings‡ Printers.	36
2 Click Add Printer to launch the Add Printer wizard.	36
3 Click Network Print Server.	36
4 Select the network printer from the Shared printers list. If the printer is not listed, enter t...	36
Note: If this is a new printer, you may be prompted to install a printer driver. If no system dr...	36
5 Click OK.	36
6 Select whether you want this printer to be the default printer for the client, and then click F...	36
7 Print a test page to verify printer installation.	36
Macintosh	36
Note: A PostScript Printer Description (PPD) file provides detailed information about the capabi...	36
Mac OS X version 10.1.2 and later	37
Step 1: Install a custom PPD file	37
1 Insert the driversCD.	37
2 Double-click the installer package for your printer.	37
Note: A PPD file provides detailed information about the capabilities of a printer to your Macin...	37
3 On the Authorization screen, choose Click the lock to make changes.	37
4 Enter your password, and then click OK.	37
5 Click Continue on the Welcome screen and again after you view the Readme file.	37
Note: A PPD for your printer is also available in a downloadable software package on our Lexmark...	37
6 Click Continue after you view the license agreement, and then click Agree to accept the terms o...	37
7 Select a Destination, and then click Continue.	37
8 On the Easy Install screen, click Install. All the necessary software is installed on your comp...	37
9 Click Close when installation is complete.	37
Step 2: Create a print queue in Print Center or Printer Setup Utility	37
1 Open Finder, click Applications, and then click Utilities.	37
2 Double-click Print Center or Printer Setup Utility.	37
3 Choose Add Printer from the Printers menu.	37
4 Choose AppleTalk from the pop-up menu.	37
Note: If you don’t know which zone or printer to select, look on the network setup page under th...	37
5 Select the AppleTalk zone from the list.	37
6 Select the new printer from the list, and then click Add.	37
7 Verify printer installation:	37
a Open Finder, click Applications, and then click TextEdit.	37
b Choose Print from the File menu.	37
c Choose Summary from the Print Panel menu.	37
Note: If you don’t know which printer to select, look on the Network Setup page under the AppleT...	37
Using IP Printing	37
1 Open Finder, click Applications, and then click Utilities.	37
2 Double-click Print Center or Printer Setup Utility.	37
3 Choose Add Printer from the Printers menu.	37
4 Choose IP Printing from the pop-up menu.	37
5 Enter the IP address or the printer DNS name in the Printer’s Address box.	37
6 Choose Lexmark from the Printer Model pop-up menu.	37
7 Select the new printer from the list, and then click Add.	37
8 Verify printer installation:	37
a Open Finder, click Applications, and then click TextEdit.	37
b Choose Print from the File menu.	37
c Choose Summary from the Print Panel menu.	37
d Do one of the following:	37
UNIX/Linux	38
Note: The Sun Solaris and Linux packages are available on the driversCD and on our Lexmark Web ...	38
NetWare	38
Step12: Other sources of information	38
Viewing and using the publications CD	38
Note: The publicationsCD is shipped inside the Setup Guide.	38
Help Menu pages	38
Note: We strongly recommend that you print the Jam Clearance guide and keep it by the printer.	38
1 On the operator panel, press Menu until you see Help Menu, and then press Select.	39
2 Press Menu until you see the topic you want to print, and then press Select.	39
Drivers CD	39

Match case Limit results 1 per page

Other sources of information

•

If the PPD file displayed in the Summary window is correct for your

printer

, then printer setup is complete.

•

If the PPD file displayed in the Summary window is not correct for your

printer

, delete the printer from printer list in Print Center or Printer Setup

Utility and repeat

“

Step 1: Install a custom PPD file

”

on page 37.

UNIX/Linux

Your printer supports many UNIX and Linux platforms, such as Sun Solaris and Red

Hat. Visit our Lexmark Web site at

www.lexmark.com

for a complete list of supported

UNIX and Linux platforms.

Note:

The Sun Solaris and Linux

packages are available on the drivers CD

and on our Lexmark Web site at

www.lexmark.com

Lexmark provides a printer driver package for each supported UNIX and Linux platform.

The

User

’

s Guide

in each package gives detailed instructions for installing and using

Lexmark printers in UNIX and Linux environments.

You can download these packages from our Lexmark Web site. You may also find the

driver package you need on the drivers CD.

NetWare

Your printer supports both Novell Distributed Print Services (NDPS) and regular queue-

based NetWare environments. For the latest information about installing a network

printer in a NetWare environment, launch the drivers CD and click

View

Documentation

Step 12: Other sources of information

If you need more information after you have completed setup, refer to the other printer

documentation.

Viewing and using the

publications CD

On the publications CD, you will find the

User

’

s Guide

Setup Guide

, and copies of the

printer Help Menu pages.

The publications CD provides information about loading paper, clearing error

messages, ordering and replacing supplies, installing maintenance kits, and

troubleshooting. It also provides general information for administrators.

Note:

The publications CD is shipped

inside the

Setup Guide

You can also give the publications CD to a system administrator or the Help desk, or you

can copy the entire contents of the CD (or just specific topics) to a shared network drive

or intranet site.

Copies of the printer documentation and publications CD are also available on our

Lexmark Web site at

www.lexmark.com/publications

Help Menu pages

Help Menu pages are stored inside the printer. They provide information about loading

print media, diagnosing and solving print problems, and clearing jams from the printer.

Note:

We strongly recommend that you

print the Jam Clearance guide and keep

it by the printer.

You can print the Help Menu Pages and clearing jams information and store it near the

printer for easy access when needed. The following is a list of guides available from the

Help Menu:

•

Printing Guide

•

Color Quality

•

Print Quality

•

Connection Guide

•

Help Guide

•

Media Guide

•

Jam Clearance

•

Print Defects

•

Supplies Guide

•

Moving Guide