Lexmark CS730 Users Guide - Page 179
Mottled print and dots
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Troubleshoot a problem 179 Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact customer support. Is the printer free of leaked toner? Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Check if the paper size and paper type settings match the paper loaded. Note: Make sure that the paper does not have texture or rough finishes. Go to step 4. Go to step 3. Do the settings match? Step 3 Go to step 4. a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Is the print mottled? Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 5. The problem is solved. Is the print mottled?