Lexmark Dot Matrix Lexmark 4227 Plus User's Guide - Page 112
Paper Feed Problems
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Solving Printer Problems Paper Feed Problems Symptom Paper does not feed. Paper is jammed. Paper is torn. Probable Causes and Actions • Obstruction in the printer. Tip: Even if the printer does not detect a paper jam, a piece of paper may remain in the printer, or adhesive tape or glue stuck to the platen may prevent the paper from feeding properly. • Pinfeed holes are not aligned. Action: Align the pinfeed holes of the forms with the tractor pins. • Forms tractor doors are not closed properly or the tractor locking levers are not locked properly. Action: Check that the forms tractor doors are properly closed and that the tractor locking levers are properly locked. • Ribbon cartridge is not set correctly. Action: Reset the ribbon cartridge correctly. For help, see "Installing the Ribbon Cartridge" on page 3. • AutoGap is set incorrectly. Action: Adjust AutoGap (see page 35). • Top of the form is curled up or folded. Action: Straighten or use new forms. • Forms have debris in the pinfeed holes. Action: Use forms with no debris in the pinfeed holes. • Pinfeed holes of multi-part forms do not align with each other. Action: Avoid using such multi-part forms. 106 Chapter 6: Solving Printer Problems