Lexmark Dot Matrix Lexmark 4227 Plus User's Guide - Page 114

Printhead is not working.

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Solving Printer Problems Symptom Printing is too light or blurred. Dots are missing. Forms are smudged. Nothing is printed on page. Probable Causes and Actions • Ribbon is worn or dry. Action: Replace the ribbon cartridge. For help, see "Installing the Ribbon Cartridge" on page 3. • AutoGap is set incorrectly. Action: Adjust AutoGap (see page 35). Tip: Mark the date of ribbon cartridge replacement. This may help to remind you of the next replacement date. • Ribbon cartridge is not set correctly. Action: Reset the ribbon cartridge correctly. For help, see "Installing the Ribbon Cartridge" on page 3. • Ribbon is twisted or ribbon edge is folded. Action: Replace the ribbon cartridge. For help, see "Installing the Ribbon Cartridge" on page 3. • Printhead is not working. Action: The printer needs repair. • Ribbon cartridge is not set correctly. Action: Reset the ribbon cartridge correctly. For help, see "Installing the Ribbon Cartridge" on page 3. • AutoGap is set incorrectly. Action: Adjust AutoGap (see page 35). • Auto Sheet Feeder is installed and AutoGap is set incorrectly. Action: Adjust AutoGap (see page 35). 108 Chapter 6: Solving Printer Problems

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Chapter 6: Solving Printer Problems
108
Solving Printer Problems
Printing is too light
or blurred.
•
Ribbon is worn or dry.
Action:
Replace the ribbon cartridge. For help, see
“Installing the Ribbon Cartridge” on page 3.
•
AutoGap is set incorrectly.
Action:
Adjust AutoGap (see page 35).
Tip:
Mark the date of ribbon cartridge replacement. This
may help to remind you of the next replacement date.
Dots are missing.
•
Ribbon cartridge is not set correctly.
Action:
Reset the ribbon cartridge correctly. For help, see
“Installing the Ribbon Cartridge” on page 3.
•
Ribbon is twisted or ribbon edge is folded.
Action:
Replace the ribbon cartridge. For help, see
“Installing the Ribbon Cartridge” on page 3.
•
Printhead is not working.
Action:
The printer needs repair.
Forms are smudged.
•
Ribbon cartridge is not set correctly.
Action:
Reset the ribbon cartridge correctly. For help, see
“Installing the Ribbon Cartridge” on page 3.
•
AutoGap is set incorrectly.
Action:
Adjust AutoGap (see page 35).
Nothing is printed
on page.
•
Auto Sheet Feeder is installed and AutoGap is set
incorrectly.
Action:
Adjust AutoGap (see page 35).
Symptom
Probable Causes and Actions