Lexmark Intuition S508 Quick Reference - Page 18

Troubleshooting

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Scanning directly to e-mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Email 5 Select Photo, Document, or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 6 Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?" area on the main screen, select a document type. 5 From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page. 6 From the "Send scanned image to" menu, choose an e-mail application. 7 Click Scan. When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 8 Compose your e-mail message. Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > PDF Scanning starts and the scan progress dialog appears. 5 Save the document as a PDF. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?" area on the main screen, select a document type. 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a working electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Make sure the printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). 18

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Scanning directly to e-mail using the printer software
For Windows users
1
Load an original document faceup into the ADF or facedown on the scanner glass.
2
Click
or
Start
.
3
Click
All Programs
or
Programs
, and then select the printer program folder from the list.
4
Navigate to:
Printer Home
> select your printer >
Email
5
Select
Photo
,
Document
, or
PDF
.
Note:
You can select Document only if an OCR application is stored on your computer.
Scanning starts and the scan progress dialog appears.
When the scan is finished, a new e-mail message is created with the scanned document automatically
attached.
6
Compose your e-mail message.
Note:
If your e-mail program does not open automatically, then you can scan the document to the
computer and then send it through e-mail as an attachment.
For Macintosh users
1
Load an original document faceup into the ADF or facedown on the scanner glass.
2
From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
3
Double-click
Scan Center
or
All-In-One Center
.
4
From the “What is being scanned?” area on the main screen, select a document type.
5
From the “How will the scanned image be used?” menu, choose
To be viewed on monitor/web
page
.
6
From the “Send scanned image to” menu, choose an e-mail application.
7
Click
Scan
.
When the scan is finished, a new e-mail message is created with the scanned document automatically
attached.
8
Compose your e-mail message.
Scanning to a PDF
For Windows users
1
Load an original document faceup into the ADF or facedown on the scanner glass.
2
Click
or
Start
.
3
Click
All Programs
or
Programs
, and then select the printer program folder from the list.
4
Navigate to:
Printer Home
> select your printer >
PDF
Scanning starts and the scan progress dialog appears.
5
Save the document as a PDF.
For Macintosh users
1
Load an original document faceup into the ADF or facedown on the scanner glass.
2
From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
3
Double-click
Scan Center
or
All-In-One Center
.
4
From the “What is being scanned?” area on the main screen, select a document type.
5
Customize the settings as needed.
6
Click
Scan
.
7
Save the document as a PDF.
Canceling scan jobs
Press
on the printer control panel, or click
Cancel
on the computer screen.
Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
•
Make sure the power cord is plugged into the printer and into a working electrical outlet.
•
Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or
extension cords.
•
Make sure the printer is turned on.
•
Make sure the printer is securely connected to the host computer, print server, or other network
access point.
•
Check the printer for error messages, and resolve any errors.
•
Check for paper jam messages, and clear any jams.
•
Check the ink cartridges, and install new cartridges if necessary.
•
Use the Service Center to locate and solve the problem (Windows only).
18