Lexmark M5255 Users Guide PDF - Page 167
Step 5, Warning-Potential Damage, Step 6, Step 7, Status/Supplies, Supplies, Step 8
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Troubleshooting 167 Action Yes Step 5 Go to step 6. a Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. b Remove any packing material that is left on the imaging unit. c Firmly shake the imaging unit to redistribute the toner, and then insert it. d Insert the toner cartridge. e Turn off the printer, wait for 10 seconds, and then turn on the printer. f Print the document. No The problem is solved. Is the print light? Step 6 Go to step 7. a If the issue happens after installing a new maintenance kit, then check whether the transfer roller included with the kit is installed. Note: If necessary, replace the transfer roller. b Print the document. The problem is solved. Is the print light? Step 7 Check the status of the imaging unit. From the control panel, navigate to: Status/Supplies > Supplies Go to step 8. Contact customer support. Is the imaging unit near end of life? Step 8 a Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the print light?