Lexmark MB2338 Users Guide PDF - Page 148
Paper feed problems, Envelope seals when printing
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Troubleshooting 148 If the printer does not print after pressing and holding X and the supply usage counter. 1 From the control panel, navigate to: simultaneously for 15 seconds, then reset Settings > > Device > > Maintenance > > Config Menu > Counters > 2 Select the part or supply that you want to reset, and then select Start. 3 Read the warning message, and then select Continue. > Supply Usage And 4 Press and hold X and simultaneously for 15 seconds to clear the message. Note: If you are unable to reset the supply usage counters, then return the item to the place of purchase. Paper feed problems Envelope seals when printing Action Step 1 a Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. b Send the print job. Yes Go to step 2. No The problem is solved. Does the envelope seal when printing? Step 2 a Make sure that the paper type is set to Envelope. From the control panel, navigate to: Contact customer The problem is support. solved. > Settings > > Paper > > Paper Size/Type b Send the print job. > Tray Configuration > Does the envelope seal when printing?