Section |
Page |
Contents |
2 |
Safety information |
6 |
Learning about the printer |
8 |
Using this guide |
8 |
Finding information about the printer |
8 |
Selecting a location for the printer |
9 |
Printer configurations |
10 |
Additional printer setup |
13 |
Installing internal options |
13 |
Available internal options |
13 |
Accessing the controller board |
13 |
Installing an optional card |
14 |
Installing hardware options |
16 |
Installing optional trays |
16 |
Attaching cables |
17 |
Setting up the printer software |
18 |
Installing the printer |
18 |
Adding available options in the print driver |
18 |
Networking |
19 |
Preparing to set up the printer on an Ethernet network |
19 |
Preparing to set up the printer on a wireless network |
20 |
MS315 and MS415 Wireless Setup Wizard |
21 |
Connecting the printer using the Wireless Setup Wizard |
21 |
MS312 Wi-Fi Protected Setup |
21 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
21 |
MS315 and MS415 Wi-Fi Protected Setup |
22 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
22 |
Connecting MS312 to a wireless network using the printer software |
23 |
Using the Wireless Setup Utility (Windows only) |
23 |
Using the Wireless Setup Assistant (Macintosh only) |
23 |
Connecting the printer to a wireless network using the Embedded Web Server |
24 |
Verifying printer setup |
24 |
MS312 printing menu settings and network setup pages |
24 |
Printing a menu settings page |
24 |
Printing a network setup page |
25 |
MS315 and MS415 printing menu settings and network setup pages |
25 |
Printing a menu settings page |
25 |
Printing a network setup page |
25 |
Using MS312 |
26 |
Using the printer control panel |
26 |
Understanding the colors of the Sleep button and indicator lights |
27 |
Installing the Local Printer Settings Utility |
27 |
Using the Local Printer Settings Utility |
28 |
Using MS315 and MS415 |
29 |
Using the control panel |
29 |
Understanding the colors of the Sleep button and indicator lights |
30 |
Accessing the Embedded Web Server |
30 |
Loading paper and specialty media |
31 |
MS312 paper size and type setup |
31 |
Setting the paper size and type |
31 |
Configuring Universal paper settings |
31 |
MS315 and MS415 paper size and type setup |
32 |
Setting the paper size and type |
32 |
Configuring Universal paper settings |
32 |
Using the standard bin and paper stop |
32 |
Loading trays |
33 |
Loading the multipurpose feeder |
37 |
Linking and unlinking trays |
40 |
MS312 tray linking |
40 |
Linking and unlinking trays |
40 |
Configuring a custom paper type |
41 |
Assigning a custom paper type |
41 |
MS315 and MS415 tray linking |
42 |
Linking and unlinking trays |
42 |
Creating a custom name for a paper type |
42 |
Assigning a custom paper type |
43 |
Paper and specialty media guide |
44 |
Paper guidelines |
44 |
Paper characteristics |
44 |
Unacceptable paper |
45 |
Selecting paper |
45 |
Selecting preprinted forms and letterhead |
45 |
Using recycled paper and other office papers |
46 |
Storing paper |
47 |
Using specialty media |
47 |
Tips on using card stock |
47 |
Tips on using envelopes |
48 |
Tips on using labels |
48 |
Tips on using letterhead |
49 |
Tips on using transparencies |
49 |
Supported paper sizes, types, and weights |
50 |
Supported paper sizes |
50 |
Supported paper types and weights |
51 |
Printing |
53 |
Printing a document |
53 |
Printing a document |
53 |
MS312 toner darkness adjustment |
53 |
Adjusting toner darkness |
53 |
MS315 and MS415 toner darkness adjustment |
54 |
Adjusting toner darkness |
54 |
MS315 and MS415 printing confidential and other held jobs |
55 |
Storing print jobs in the printer |
55 |
Printing information pages |
55 |
MS312 information pages |
56 |
Printing a font sample list |
56 |
MS315 and MS415 information pages |
56 |
Printing a font sample list |
56 |
Printing a directory list |
56 |
Printing from a mobile device |
56 |
Canceling a print job |
56 |
Canceling a print job from the printer control panel |
56 |
Canceling a print job from the computer |
57 |
Saving money and the environment |
58 |
Saving paper and toner |
58 |
Using recycled paper |
58 |
Conserving supplies |
58 |
Recycling |
59 |
Recycling Lexmark products |
59 |
Recycling Lexmark packaging |
59 |
Returning Lexmark cartridges for reuse or recycling |
59 |
Managing the printer |
61 |
Finding advanced networking and administrator information |
61 |
Copying printer settings to other printers |
61 |
Configuring supply notifications from the Embedded Web Server |
61 |
MS312 printer management |
62 |
Accessing the remote control panel |
62 |
Viewing reports |
63 |
Restoring factory default settings |
63 |
Creating a printer control panel PIN |
63 |
Saving energy |
64 |
Using Eco-Mode |
64 |
Using Hibernate mode |
64 |
Setting Hibernate Timeout |
65 |
Using Schedule Power Modes |
65 |
MS315 and MS415 printer management |
66 |
Checking the virtual display |
66 |
Modifying confidential print settings |
66 |
Saving energy |
66 |
Using Eco-mode |
66 |
Reducing printer noise |
67 |
Using Hibernate mode |
68 |
Setting Hibernate Timeout |
68 |
Using Schedule Power Modes |
69 |
Adjusting the brightness of the printer display |
69 |
Restoring factory default settings |
69 |
Adjusting Sleep mode |
70 |
Securing the printer |
71 |
Using the security lock feature |
71 |
Statement of Volatility |
71 |
Erasing volatile memory |
72 |
Erasing non-volatile memory |
72 |
MS312 non-volatile memory erase |
72 |
Erasing non-volatile memory |
72 |
MS315 and MS415 non-volatile memory erase |
72 |
Erasing non-volatile memory |
72 |
Finding printer security information |
73 |
Understanding the printer menus |
74 |
MS312 menus list |
74 |
Menus list |
74 |
MS315 and MS415 menus list |
74 |
Menus list |
74 |
Paper menu |
75 |
MS312 paper menu |
75 |
Default Source menu |
75 |
Paper Size/Type menu |
76 |
MS315 and MS415 paper menus |
79 |
Default Source menu |
79 |
Paper Size/Type menu |
79 |
Configure MP menu |
82 |
Substitute Size menu |
82 |
Paper Texture menu |
82 |
Paper Weight menu |
84 |
Paper Loading menu |
85 |
Custom Types menu |
86 |
Universal Setup menu |
87 |
Reports menu |
87 |
Reports menu |
87 |
Network/Ports menu |
88 |
Active NIC menu |
88 |
MS312 network/ports menu |
88 |
Standard Network or Network [x] menu |
88 |
Reports menu |
90 |
Wireless menu |
90 |
MS315 and MS415 network/ports menus |
91 |
Standard Network or Network [x] menus |
91 |
Reports menu |
92 |
Wireless menu |
92 |
Network Card menu |
93 |
TCP/IP menu |
93 |
IPv6 menu |
94 |
Standard USB menu |
95 |
Standard Parallel menu |
97 |
AppleTalk menu |
98 |
SMTP Setup menu |
99 |
Security menu |
100 |
MS315 and MS415 security menu |
100 |
Confidential Print menu |
100 |
Security Audit Log menu |
100 |
Set Date and Time menu |
101 |
Settings menu |
102 |
MS312 general settings |
102 |
General Settings menu |
102 |
MS315 and MS415 general settings |
106 |
General Settings menu |
106 |
Print Settings |
114 |
Setup menu |
114 |
Finishing menu |
115 |
Quality menu |
117 |
XPS menu |
118 |
PostScript menu |
118 |
MS312 print settings |
118 |
Utilities menu |
118 |
PCL Emul menu |
119 |
MS315 and MS415 print settings |
121 |
Job Accounting menu |
121 |
Utilities menu |
123 |
PDF menu |
123 |
PCL Emul menu |
124 |
HTML menu |
126 |
Image menu |
127 |
MS315 and MS415 help menu |
128 |
Help menu |
128 |
Clearing jams |
129 |
Avoiding jams |
129 |
MS312 jams |
130 |
Understanding jam messages and locations |
130 |
Jam, front door [20y.xx] |
131 |
Jam, rear door [20y.xx] |
134 |
Jam, standard bin [20y.xx] |
135 |
Jam, pull tray 1. Push down blue flap. [23y.xx] |
136 |
Jam, tray [x] [24y.xx] |
137 |
Jam, MP feeder [250.xx] |
138 |
MS315 and MS415 jams |
139 |
Understanding jam messages and locations |
139 |
[x]-page jam, open front door. [20y.xx] |
140 |
[x]-page jam, open rear door. [20y.xx] |
143 |
[x]-page jam, clear standard bin. [20y.xx] |
144 |
[x]-page jam, remove tray 1 to clear duplex. [23y.xx] |
145 |
[x]-page jam, open tray [x]. [24y.xx] |
146 |
[x]-page jam, clear manual feeder. [25y.xx] |
147 |
Maintaining the printer |
149 |
Cleaning the printer |
149 |
Checking the status of parts and supplies |
149 |
Estimated number of remaining pages |
150 |
Ordering parts and supplies |
150 |
Using genuine Lexmark parts and supplies |
150 |
Ordering toner cartridges |
150 |
Ordering an imaging unit |
151 |
Storing supplies |
151 |
Replacing supplies |
152 |
Replacing the toner cartridge |
152 |
Replacing the imaging unit |
153 |
Moving the printer |
155 |
Before moving the printer |
155 |
Moving the printer to another location |
156 |
Shipping the printer |
156 |
Troubleshooting |
157 |
Understanding the printer messages |
157 |
MS312 printer messages |
157 |
Bin full. Remove paper. |
157 |
Cannot collate large document [37] |
157 |
Cannot defrag flash memory [37] |
157 |
Change [paper source] to [custom string]. Load [orientation]. |
157 |
Change [paper source] to [custom type name]. Load [orientation]. |
158 |
Change [paper source] to [paper size]. Load [orientation]. |
158 |
Change [paper source] to [paper type] [paper size]. Load [orientation]. |
158 |
Complex page may misprint [39] |
158 |
Defective flash memory [51] |
158 |
Flash memory full [52] |
159 |
Flash memory unformatted [53] |
159 |
Load MP feeder with [custom type name] [orientation] |
159 |
Load MP feeder with [custom string] [orientation] |
159 |
Load MP feeder with [paper size] [orientation] |
160 |
Load MP feeder with [paper type] [paper size] [orientation] |
160 |
Memory low, no Resource Save [35] |
160 |
Non-Lexmark [supply type], see User’s Guide [33.xy] |
160 |
Network error, port [x] [54] |
161 |
Network error, standard port [54] |
161 |
Paper too short [34] |
161 |
Parallel port disabled [56] |
161 |
Printer restart. Check last job. |
162 |
Rear USB port disabled [56] |
162 |
Too many trays. Remove some. [58] |
162 |
MS315 and MS415 printer messages |
162 |
Change [paper source] to [custom string] load [orientation] |
162 |
Change [paper source] to [custom type name] load [orientation] |
162 |
Change [paper source] to [paper size] load [orientation] |
163 |
Change [paper source] to [paper type] [paper size] load [orientation] |
163 |
Complex page, some data may not have printed [39] |
163 |
Configuration change, some held jobs were not restored [57] |
163 |
Defective flash detected [51] |
163 |
Incorrect paper size, open [paper source] [34] |
164 |
Insufficient memory to support Resource Save feature [35] |
164 |
Insufficient memory to collate job [37] |
164 |
Insufficient memory for Flash Memory Defragment operation [37] |
164 |
Insufficient memory, some Held Jobs were deleted [37] |
164 |
Insufficient memory, some held jobs will not be restored [37] |
165 |
Load Manual Feeder with [custom type name] [orientation] |
165 |
Load Manual Feeder with [custom string] [orientation] |
165 |
Load Manual Feeder with [paper size] [orientation] |
165 |
Load Manual Feeder with [paper type] [paper size] [orientation] |
165 |
Network [x] software error [54] |
166 |
Non-Lexmark [supply type], see User’s Guide [33.xy] |
166 |
Not enough free space in flash memory for resources [52] |
166 |
Printer had to restart. Last job may be incomplete. |
166 |
Remove paper from standard output bin |
167 |
Serial option [x] error [54] |
167 |
SMTP server not set up. Contact system administrator. |
167 |
Standard network software error [54] |
167 |
Standard parallel port disabled [56] |
167 |
Standard USB port disabled [56] |
168 |
Too many flash options installed [58] |
168 |
Too many trays attached [58] |
168 |
Unformatted flash detected [53] |
168 |
Unsupported option in slot [x] [55] |
168 |
Weblink server not set up. Contact system administrator. |
169 |
Cartridge, imaging unit mismatch [41.xy] |
169 |
Cartridge low [88.xy] |
169 |
Cartridge nearly low [88.xy] |
169 |
Cartridge very low, [x] estimated pages remain [88.xy] |
169 |
Close front door |
169 |
Credentials invalid. Print job canceled. |
169 |
Imaging unit low [84.xy] |
170 |
Imaging unit nearly low [84.xy] |
170 |
Imaging unit very low, [x] estimated pages remain [84.xy] |
170 |
Insert tray [x] |
170 |
Load [paper source] with [custom string] [orientation] |
170 |
Load [paper source] with [custom type name] [orientation] |
170 |
Load [paper source] with [paper size] [orientation] |
171 |
Load [paper source] with [paper type] [paper size] [orientation] |
171 |
Memory full [38] |
171 |
Print quota exceeded. Print job canceled. |
171 |
Print quota exceeded. Print job incomplete. |
171 |
Reinstall missing or unresponsive cartridge [31.xy] |
171 |
Reinstall missing or unresponsive imaging unit [31.xy] |
172 |
Replace cartridge, 0 estimated pages remain [88.xy] |
172 |
Replace cartridge, printer region mismatch [42.xy] |
172 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
172 |
Replace unsupported cartridge [32.xy] |
173 |
Replace unsupported imaging unit [32.xy] |
173 |
Solving printer problems |
173 |
Basic printer problems |
173 |
The printer is not responding |
173 |
Printer display is blank |
175 |
Option problems |
175 |
Cannot detect internal option |
175 |
Tray problems |
176 |
MS312 paper feed problems |
177 |
Paper jam message remains after jam is cleared |
177 |
Jammed pages are not reprinted |
177 |
MS315 and MS415 paper feed problems |
178 |
Paper frequently jams |
178 |
Paper jam message remains after jam is cleared |
178 |
Jammed pages are not reprinted |
179 |
Solving print problems |
179 |
Printing problems |
179 |
Print jobs do not print |
179 |
Printing slows down |
180 |
Job prints from the wrong tray or on the wrong paper |
180 |
Incorrect characters print |
181 |
Tray linking does not work |
181 |
Large jobs do not collate |
182 |
Unexpected page breaks occur |
182 |
MS312 printing problems |
183 |
Print job takes longer than expected |
183 |
MS315 and MS415 printing problems |
184 |
Multiple-language PDF files do not print |
184 |
Confidential and other held jobs do not print |
184 |
Print job takes longer than expected |
185 |
Print quality problems |
185 |
Clipped pages or images |
185 |
Shadow images appear on prints |
186 |
Gray background on prints |
187 |
Incorrect margins on prints |
188 |
Paper curl |
189 |
Print irregularities |
190 |
Repeating defects appear on prints |
191 |
Print is too dark |
191 |
Print is too light |
193 |
Printer is printing blank pages |
194 |
Skewed print |
195 |
Printer is printing solid black pages |
196 |
Transparency print quality is poor |
196 |
Streaked horizontal lines appear on prints |
197 |
Streaked vertical lines appear on prints |
198 |
Horizontal voids appear on prints |
199 |
Vertical voids appear on prints |
200 |
Toner specks appear on prints |
201 |
Toner fog or background shading appears on prints |
201 |
Toner rubs off |
201 |
Uneven print density |
202 |
MS312 print quality problem |
202 |
Characters have jagged or uneven edges |
202 |
MS315 and MS415 print quality problem |
203 |
Characters have jagged or uneven edges |
203 |
Embedded Web Server does not open |
204 |
Contacting customer support |
205 |
Notices |
206 |
Product information |
206 |
Edition notice |
206 |
GOVERNMENT END USERS |
206 |
Trademarks |
207 |
Federal Communications Commission (FCC) compliance information statement |
208 |
Modular component notice |
208 |
Licensing notices |
208 |
Noise emission levels |
209 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
209 |
India E-Waste notice |
209 |
Product disposal |
209 |
Static sensitivity notice |
210 |
ENERGY STAR |
210 |
Temperature information |
210 |
Laser notice |
210 |
Laser advisory label |
210 |
Power consumption |
211 |
Product power consumption |
211 |
Sleep Mode |
212 |
Hibernate Mode |
212 |
Off mode |
212 |
Total energy usage |
212 |
European Community (EC) directives conformity |
213 |
Regulatory notices for wireless products |
213 |
Exposure to radio frequency radiation |
213 |
Industry Canada (Canada) |
213 |
Notice to users in the European Union |
214 |
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ... |
216 |
Patent acknowledgment |
218 |