Lexmark MS312dn User Guide - Page 172

Reinstall missing or unresponsive imaging unit [31.xy], Replace cartridge

Page 172 highlights

Troubleshooting 172 Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the "Replacing supplies" section of the User's Guide. • If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it. Note: If the message appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values: Printer and toner cartridge regions Region number 0 1 2 3 4 5 9 Region Global United States, Canada European Economic Area (EEA), Switzerland Asia Pacific, Australia, New Zealand Latin America Africa, Middle East, rest of Europe Invalid Notes: • The x and y values represent .xy in the code that appears on the printer control panel. • The x and y values must match for printing to continue. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

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Reinstall missing or unresponsive imaging unit [31.xy]
Try one or more of the following:
Check if the imaging unit is missing. If missing, install the imaging unit.
For information on installing the imaging unit, see the “Replacing supplies” section of the
User’s Guide
.
If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.
Note:
If the message appears after reinstalling the supply, then the imaging unit is defective. Replace the
imaging unit.
Replace cartridge, 0 estimated pages remain [88.xy]
Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet
that came with the supply or see the “Replacing supplies” section of the
User’s Guide
.
Note:
If you do not have a replacement cartridge, then see the “Ordering supplies” section of the
User’s Guide
or
visit
www.lexmark.com
.
Replace cartridge, printer region mismatch [42.xy]
Install a toner cartridge that matches the region number of the printer.
x
indicates the value of the printer region.
y
indicates the value of the cartridge region. x and y can have the following values:
Printer and toner cartridge regions
Region number
Region
0
Global
1
United States, Canada
2
European Economic Area (EEA), Switzerland
3
Asia Pacific, Australia, New Zealand
4
Latin America
5
Africa, Middle East, rest of Europe
9
Invalid
Notes:
The x and y values represent .
xy
in the code that appears on the printer control panel.
The x and y values must match for printing to continue.
Replace imaging unit, 0 estimated pages remain [84.xy]
Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet
that came with the supply or see the “Replacing supplies” section of the
User’s Guide
.
Note:
If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the
User’s Guide
or
visit
www.lexmark.com
.
Troubleshooting
172