Lexmark MS321 Users Guide PDF - Page 85

Checking the printer connectivity, Issues with supplies, Replace cartridge, printer region mismatch

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Troubleshooting 85 Action Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support. Checking the printer connectivity 1 From the control panel, navigate to: > Reports > > Network > 2 Select Network Setup Page, and then press . 3 Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance. Issues with supplies Replace cartridge, printer region mismatch To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge. • The first number in the message after 42 indicates the region of the printer. • The second number in the message after 42 indicates the region of the cartridge. Printer and toner cartridge regions Region Worldwide or Undefined region North America (United States, Canada) European Economic Area, Western Europe, Nordic countries, Switzerland Asia Pacific Latin America Rest of Europe, Middle East, Africa Australia, New Zealand Invalid region Numeric code 0 1 2 3 4 5 6 9

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Action
Yes
No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7.
Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support
.
Checking the printer connectivity
1
From the control panel, navigate to:
>
Reports
>
>
Network
>
2
Select
Network Setup Page
, and then press
.
3
Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•
The first number in the message after 42 indicates the region of the printer.
•
The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region
Numeric code
Worldwide or Undefined region
0
North America (United States, Canada)
1
European Economic Area, Western Europe, Nordic countries, Switzerland
2
Asia Pacific
3
Latin America
4
Rest of Europe, Middle East, Africa
5
Australia, New Zealand
6
Invalid region
9
Troubleshooting
85