Lexmark MS817 Users Guide PDF - Page 302
Step 6, Troubleshooting
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Troubleshooting 302 Action Step 6 Make sure the electrical outlet is not turned off by a switch or breaker. Yes No Turn on the switch or Go to step 7. reset the breaker. Is the electrical outlet turned off by a switch or breaker? Step 7 Check if the printer is plugged into any surge protectors, uninterruptible power supplies, or extension cords. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Connect the printer power cord directly to a properly grounded electrical outlet. Go to step 8. Step 8 Go to step 9. Check if one end of the printer cable is plugged into a port on the printer and the other to the computer, print server, option, or other network device. Is the printer cable securely attached to the printer and the computer, print server, option, or other network device? Connect the printer cable securely to the printer and the computer, print server, option, or other network device. Step 9 Go to step 10. Make sure to install all hardware options properly and remove any packing material. Are all hardware options properly installed and all packing material removed? Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer. Step 10 Go to step 11. Check if you have selected the correct port settings in the printer driver. Use correct printer driver settings. Are the port settings correct? Step 11 Check the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Contact customer support. Is the printer working?
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