Lexmark MS817 Users Guide PDF - Page 336
Vertical voids appear on prints, Step 1, Warning-Potential Damage
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Troubleshooting Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge 336 Yes Contact customer support. No The problem is solved. Trailing edge Action Yes Step 1 Go to step 2. a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Step 2 a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job. Go to step 3. Do vertical voids appear on prints? Step 3 Go to step 4. Check if you are using a recommended type of paper. a Load the specified tray or feeder with a recommended type of paper. b Resend the print job. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Do vertical voids appear on prints? No The problem is solved. The problem is solved. The problem is solved. The problem is solved.
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