Lexmark MS817 Forms and Bar Code Card 3.3 Users Guide - Page 24

Troubleshooting 24 Use a different program to view PDFs Merged output and preview output should match exactly. If boxes appear instead of characters in PDFs, switching to a different PDF viewer (such as Foxit Reader, available from www.foxitsoftware.com) should solve the problem. Not all forms are listed Use Forms Manager to view all forms stored on the optional flash memory card or the printer hard disk. Data filters are not working Check the Data Filters menu to see if the filter you want is enabled. Cannot add new forms Try one or more of the following: Delete unused forms before adding new forms Defragment the flash memory The flash memory may be full. Defragmenting the flash memory frees space that is marked unavailable when files are deleted. You can access this feature from the Printer Properties in Forms Manager. Bar codes do not print as expected These are possible solutions. Try one or more of the following: Make sure the option card is compatible with the printer on which it is installed Make sure that the option card is installed Print a Menu Settings page and make sure the Forms and Bar Code option is listed under the Printer Information heading. For more information on printing menus, see the documentation that came with the printer. When using a PCL 5 emulation printer driver, make sure that the escape sequence used to generate the bar code is properly constructed The escape sequence must begin with Esc and contain the #T parameter (not case‑sensitive) for the bar code to be generated. Default values are used for parameters not explicitly defined in the sequence.