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Lexmark MS817 Forms and Bar Code Card 3.3 Users Guide - Page 5

Lexmark MS812, MS811, MX417de, MS817dn

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Introduction 5 • Lexmark MS812, MS811, MS810, MS817n, MS817dn, MS818dn • Lexmark MX310 • Lexmark MX410, MX417de • Lexmark MX510, MX517de • Lexmark MX610, MX617de • Lexmark MX710, MX717de, MX718de • Lexmark MX810

Section	Page
Contents	2
Introduction	4
Overview	4
Supported devices	4
Supported fonts and bar codes	6
Supported bar codes	6
Supported fonts	10
SAP support	11
Installing SAP device types	11
Modifying device types format and default settings	11
Using the Visual Bar Code Designer	13
Supported operating systems	13
Installing the Visual Bar Code Designer	13
Generating bar code data	13
Creating and managing forms	15
Forms overview	15
Forms Composer and Forms Manager	15
Forms Card menu	16
Barcode menu	18
Storing forms on the printer	19
Capturing raw data for mapping	19
Printing forms from a flash drive	19
Identifying the version of forms on the Forms and Bar Code Card	19
Font limitations	20
Troubleshooting	21
The printer does not respond after installation	21
Make sure the option card is installed correctly	21
Forms Manager cannot detect the printer	21
Check printer connections	21
Make sure the printer is connected to the network	21
International fonts do not print as expected	21
Switch to one of the fonts available on the Forms and Bar Code card	21
Mismatched fonts in Forms Composer and on printed forms	22
Check Forms Composer and printer settings	22
Check that font mapping has not been altered in Forms Composer	22
Check that font mapping has not been altered on the printer	22
Change the fonts in Forms Composer	23
Install matching fonts on the Forms and Bar Code Card	23
Form did not merge	23
Remove unnecessary characters from the beginning of the form	23
Form is printed in plain text	23
Review the activation conditions in Forms Composer	23
Make sure the Formsmerge function is not deactivated by Forms Manager	23
Cannot fax or e-mail merged output	23
Check Forms Composer and printer settings	23
Characters appear as boxes in PDFs viewed with Acrobat Reader	23
Use a different program to view PDFs	24
Not all forms are listed	24
Data filters are not working	24
Cannot add new forms	24
Delete unused forms before adding new forms	24
Defragment the flash memory	24
Bar codes do not print as expected	24
Make sure the option card is compatible with the printer on which it is installed	24
Make sure that the option card is installed	24
When using a PCL 5 emulation printer driver, make sure that the escape sequence used to generate the ...	24
Cannot generate bar codes using PCL emulation printer drivers	25
Disable advanced features using a PCL XL emulation printer driver	25
Unexpected results after printing a bar code	25
Make sure the PCL 5 emulation escape sequences are complete	25
Make sure all parameters needed are fully specified	25
Printed bar code is unreadable	25
Make sure Print Quality settings are not too dark or too light	25
Check the paper	25
Notices	26
Edition notice	26
UNITED STATES GOVERNMENT RIGHTS	26
Trademarks	26
Notice to users in the European Union	27