Lexmark MS817 Embedded Web Server Administrator s Guide - Page 75
Scanning problems
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Troubleshooting 75 Jobs are printing immediately Try one or more of the following: Make sure that Secure Held Print Jobs is installed and running 1 From the Embedded Web Server, click Settings > Apps > Apps Management. 2 Verify that the Secure Held Print Jobs solution appears in the list of installed solutions and that it is in a "Running" state. • If Secure Held Print Jobs is installed but is not running, then select the check box next to the application name, and then click Start. • If Secure Held Print Jobs does not appear in the list of installed solutions, then contact the Solutions Help Desk for assistance. Make sure that all jobs are required to be held 1 From the Embedded Web Server, click Settings > Apps > Apps Management > Secure Held Print Jobs > Configure. 2 From the Advanced Settings section, enable Require All Jobs to be Held and Clear Print Data . 3 Apply the changes. Scanning problems A network destination stopped working or is invalid Try one or more of the following: Make sure that the destination is shared and has a valid network address From the Embedded Web Server, access the configuration page for the application, and then confirm the destination network address. Make sure that the printer is connected to the network Make sure that the user name and password are correct Make sure to specify the domain information of the source file To obtain the network address of the computer that contains the source file, contact your administrator. 1 From the Embedded Web Server, access the configuration page for the application. 2 Edit the network settings. Note: Some applications require changing the settings from the profile page. 3 Apply the changes.