Lexmark MX517 User Guide
Lexmark MX517 Manual
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- Lexmark MX517 | User Guide - Page 1
MX410, MX417, MX510, MX511, MX517 User's Guide June 2017 Machine type(s): 7015 Model(s): 470, 630, 670, 675 www.lexmark.com - Lexmark MX517 | User Guide - Page 2
Contents 2 Contents Safety information 7 Conventions...7 Learning about the printer 10 Finding information about the printer...10 Selecting a location for the printer...11 Printer configurations...12 Understanding the basic functions of the scanner 13 Using the ADF and scanner glass...14 - Lexmark MX517 | User Guide - Page 3
...53 Loading trays...53 Loading the multipurpose feeder...58 Linking and unlinking trays...62 Paper and specialty media guide 65 Using specialty media...65 Paper guidelines...67 Supported paper sizes, types, and weights 70 Printing...74 Printing a document...74 Printing from a mobile device...75 - Lexmark MX517 | User Guide - Page 4
Network/Ports menu...140 Security menu...149 Settings menu...152 Help menu...198 Saving money and the environment 199 Saving paper and toner...199 Saving energy...199 Recycling...202 Securing the printer 203 Statement of Volatility...203 Erasing volatile memory...203 Erasing non‑volatile memory - Lexmark MX517 | User Guide - Page 5
unit...227 Paper jam in trays...228 Paper jam in the multipurpose feeder...228 Paper jam in the automatic document feeder 230 Troubleshooting 231 Understanding the printer messages...231 Solving printer problems...246 Solving print problems...253 Solving copy problems...279 Solving fax problems - Lexmark MX517 | User Guide - Page 6
Contents 6 Embedded Web Server does not open...293 Contacting customer support...295 Notices...296 Product information...296 Edition notice...296 Power consumption...301 Index...310 - Lexmark MX517 | User Guide - Page 7
a lightning storm. Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION-TIPPING HAZARD you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. This product is designed, tested, and approved to - Lexmark MX517 | User Guide - Page 8
those specified in the User's Guide may result in hazardous radiation exposure. the section in your operating instructions that discusses the guidelines power cord regularly for signs of such problems. Remove the power cord from the surface able to support the full footprint of the printer. • Any - Lexmark MX517 | User Guide - Page 9
: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. SAVE THESE INSTRUCTIONS. - Lexmark MX517 | User Guide - Page 10
• Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide - Lexmark MX517 | User Guide - Page 11
11 What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads Note: Select your country or region, and then select your product to view the appropriate - Lexmark MX517 | User Guide - Page 12
faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, 250‑ or 550‑sheet tray. For instructions on installing the optional tray, see "Installing optional trays" on page 42. - Lexmark MX517 | User Guide - Page 13
Learning about the printer 13 3 2 4 1 10 9 5 8 7 6 1 Printer control panel 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Front door release button 6 Standard 250‑sheet tray 7 Optional 250‑ or 550‑sheet tray 8 100‑sheet multipurpose feeder 9 Paper stop 10 Standard bin Understanding the - Lexmark MX517 | User Guide - Page 14
Learning about the printer 14 Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), - Lexmark MX517 | User Guide - Page 15
Understanding the printer control panel 15 Understanding the printer control panel Using the printer control panel 1 2 345 6 9 87 Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Tips Open a context- - Lexmark MX517 | User Guide - Page 16
the printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. - Lexmark MX517 | User Guide - Page 17
Understanding the printer control panel 17 Touch 7 Status/Supplies To • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it. This may also appear on the home - Lexmark MX517 | User Guide - Page 18
Understanding the printer control panel 18 Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Accept button Save a setting. 5 Cancel button • Cancel an action or a selection. • Return to the previous screen. Touch To Return to the home - Lexmark MX517 | User Guide - Page 19
setup, and active embedded applications. • There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users 1 In the Run - Lexmark MX517 | User Guide - Page 20
Setting up and using the home screen applications 20 2 Open a Web browser, and then type the printer IP address in the address field. 3 Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen 1 Open a Web browser, - Lexmark MX517 | User Guide - Page 21
Manuals tab, and then select the document for the home screen application. Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark - Lexmark MX517 | User Guide - Page 22
tray to be used for printing scan images. • Default number of copies-Specify instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark - Lexmark MX517 | User Guide - Page 23
, and then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan - Lexmark MX517 | User Guide - Page 24
fied destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are - Lexmark MX517 | User Guide - Page 25
Setting up and using the home screen applications 25 Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: - Lexmark MX517 | User Guide - Page 26
802.11 b/g/n wireless printer server2 - MarkNet N8130 10/100 fiber interface - RS‑232‑C serial interface 1 This internal option is available only in MX510, MX511, and MX517 printer models. 2 This internal option is available only in MX410 and MX417 printer models. - Lexmark MX517 | User Guide - Page 27
Additional printer setup 27 Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before - Lexmark MX517 | User Guide - Page 28
Additional printer setup 28 4 3 1 Memory card connector 2 Option card connector 3 Printer hard disk connector 4 Lexmark Internal Solutions Port connector 4 Close the shield, and then the access door. 2 1 1 2 Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the controller - Lexmark MX517 | User Guide - Page 29
board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print - Lexmark MX517 | User Guide - Page 30
Additional printer setup 30 Installing an optional card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before - Lexmark MX517 | User Guide - Page 31
connector on the card must touch and be flush with the controller board. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the controller - Lexmark MX517 | User Guide - Page 32
Additional printer setup 32 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Open the controller board access door. 2 Lightly - Lexmark MX517 | User Guide - Page 33
Additional printer setup 33 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide - Lexmark MX517 | User Guide - Page 34
Additional printer setup 34 6 Secure the ISP solution to the plastic bracket using the long screw. 7 Tighten the two screws on the end of the ISP solution. - Lexmark MX517 | User Guide - Page 35
Additional printer setup 35 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. 9 Attach the ISP exterior cover at an angle by inserting the left hinges first. - Lexmark MX517 | User Guide - Page 36
Additional printer setup 36 10 Lower the rest of the cover, and then slide the cover to the right. 11 Run the ISP cable through the controller board shield. - Lexmark MX517 | User Guide - Page 37
Additional printer setup 37 12 Open the shield using the green handle. 1 2 13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see " - Lexmark MX517 | User Guide - Page 38
Close the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print - Lexmark MX517 | User Guide - Page 39
Additional printer setup 39 a Using a flat‑head screwdriver, loosen the screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color‑coded blue. - Lexmark MX517 | User Guide - Page 40
shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print - Lexmark MX517 | User Guide - Page 41
Additional printer setup 41 Removing a printer hard disk Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller - Lexmark MX517 | User Guide - Page 42
purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: • Printer stand • Optional 250‑ or - Lexmark MX517 | User Guide - Page 43
Additional printer setup 43 2 Unpack the tray, and then remove all packing material. 3 Pull out the tray from the base. 1 2 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly - Lexmark MX517 | User Guide - Page 44
electrical outlet, and then turn on the printer. 2 1 Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print - Lexmark MX517 | User Guide - Page 45
printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the adapter plug to access the port. - Lexmark MX517 | User Guide - Page 46
installer package. • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer - Lexmark MX517 | User Guide - Page 47
MX511, and MX517 printer models or that came with the adapter. • A Service Set Identifier (SSID) is a cable when possible to avoid potential problems caused by a damaged cable. For more information, see the instruction sheet that came with the support person if you are not sure which channel to select. - Lexmark MX517 | User Guide - Page 48
the documentation that came with the access point, or contact your system support person. - To find the WPA/WPA2 preshared key or passphrase for in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. • An Ethernet cable is - Lexmark MX517 | User Guide - Page 49
menu shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi - Lexmark MX517 | User Guide - Page 50
is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field - Lexmark MX517 | User Guide - Page 51
not listed, then it is not installed correctly. Remove the option, and then install it again. • Network setup page-If your printer has networking support, then use this page to verify that the network connection is working. This page also provides important information that aids network printing con - Lexmark MX517 | User Guide - Page 52
is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Lexmark MX517 | User Guide - Page 53
Universal size is 76.2 x 76.2 mm (3 x 3 inches). • The largest supported Universal size is 215.9 x 359.92 mm (8.5 x 14.17 inches). 1 From the home screen, navigate to: > Paper Menu > Universal Setup > Units of Measure > select the unit of measure > 2 Touch Portrait Width or Portrait Height. 3 Select - Lexmark MX517 | User Guide - Page 54
Loading paper and specialty media 54 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 - Lexmark MX517 | User Guide - Page 55
the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width - Lexmark MX517 | User Guide - Page 56
Loading paper and specialty media 56 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. - Lexmark MX517 | User Guide - Page 57
sheet toward the front of the tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in - Lexmark MX517 | User Guide - Page 58
Loading paper and specialty media 58 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 - Lexmark MX517 | User Guide - Page 59
media 59 b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen - Lexmark MX517 | User Guide - Page 60
media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering - Lexmark MX517 | User Guide - Page 61
Loading paper and specialty media 61 Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided ( - Lexmark MX517 | User Guide - Page 62
Loading paper and specialty media 62 • Load envelopes with the flap on the left side facedown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control - Lexmark MX517 | User Guide - Page 63
Loading paper and specialty media 63 Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark MX517 | User Guide - Page 64
Loading paper and specialty media 64 Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type Note: Paper is the factory default paper type for all user‑defined custom names. 3 Touch . Configuring - Lexmark MX517 | User Guide - Page 65
Paper and specialty media guide 65 Paper and specialty media guide Using specialty media Tips on using letterhead • 195°C (383°F). • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack to prevent - Lexmark MX517 | User Guide - Page 66
supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark and could void the printer and toner cartridge warranties. • Do not strip on the leading and driver edge, and then use a paper handling problems. • - Lexmark MX517 | User Guide - Page 67
media guide 67 use 90 g/m2 (24 lb) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond paper. Curl Curl is and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it - Lexmark MX517 | User Guide - Page 68
problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Selecting paper Using the appropriate paper prevents jams and helps ensure trouble not affected by the resin in toner. Inks that are oxidation‑set or company, Lexmark supports the use - Lexmark MX517 | User Guide - Page 69
and specialty media guide 69 • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper to the energy-intensive manufacturing processes required to make paper. Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper - Lexmark MX517 | User Guide - Page 70
specialty media guide 70 For more information about Lexmark, visit www.lexmark.com. 5.83 in.) 1 Paper is supported only if the paper size setting is set to Universal. 2 Paper is supported only in MX510, MX511, and MX517 printer models. 3 Paper is supported in two‑sided printing only if the - Lexmark MX517 | User Guide - Page 71
Paper and specialty media guide 71 Paper size and dimension Standard in.) X X X X 1 Paper is supported only if the paper size setting is set to Universal. 2 Paper is supported only in MX510, MX511, and MX517 printer models. 3 Paper is supported in two‑sided printing only if the width is - Lexmark MX517 | User Guide - Page 72
Paper and specialty media guide 72 Paper size and dimension Standard 14 in.) X 5 X 1 Paper is supported only if the paper size setting is set to Universal. 2 Paper is supported only in MX510, MX511, and MX517 printer models. 3 Paper is supported in two‑sided printing only if the width is - Lexmark MX517 | User Guide - Page 73
Paper and specialty media guide 73 Paper type Paper labels1 250‑ or Multipurpose feeder Duplex mode 550‑sheet Rough/Cotton X Custom Type [x] 1 One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels per - Lexmark MX517 | User Guide - Page 74
job. 1 From the document that you are trying to print, open the Print dialog. 2 If necessary, adjust the settings. 3 Send the print job. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP - Lexmark MX517 | User Guide - Page 75
Mopria‑certified printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home screen of your mobile device, launch a printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer models. 1 From - Lexmark MX517 | User Guide - Page 76
Printing 76 Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not - Lexmark MX517 | User Guide - Page 77
the home screen to print files from the flash drive. Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New - Lexmark MX517 | User Guide - Page 78
JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) File type Documents: • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing confidential and other held jobs Storing print jobs in - Lexmark MX517 | User Guide - Page 79
Printing 79 Use To Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted from the Held Jobs menu. Notes: • Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional - Lexmark MX517 | User Guide - Page 80
Printing 80 Printing information pages Printing a font sample list 1 From the home screen, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home - Lexmark MX517 | User Guide - Page 81
indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the printer control panel - Lexmark MX517 | User Guide - Page 82
Copying 82 • The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the - Lexmark MX517 | User Guide - Page 83
> Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size of - Lexmark MX517 | User Guide - Page 84
. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Auto Size Match > Copy It The scanner identifies the different paper - Lexmark MX517 | User Guide - Page 85
2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Copy. 4 From the Scale area, touch or you are copying. • Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy - Lexmark MX517 | User Guide - Page 86
If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Content 4 Touch the , and photos. • Photo-The original document is mostly a photo or an image. • Graphics-The original document is mostly business‑type graphics, such as pie - Lexmark MX517 | User Guide - Page 87
you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Separator Sheets Note: . 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Paper Saver > select the output - Lexmark MX517 | User Guide - Page 88
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Header/Footer 4 Select Header or Footer, and then touch . 5 Select where you want to insert the header or - Lexmark MX517 | User Guide - Page 89
to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to" is the "Copy from" and "Copy to" paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying. • To decrease - Lexmark MX517 | User Guide - Page 90
original document is mostly business‑type graphics such as pie charts, bar charts, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art. • Text/Photo-The original document is a mixture of text, graphics - Lexmark MX517 | User Guide - Page 91
Copying 91 Margin Shift This option lets you increase or reduce the size of the margin of a page by shifting the scanned image. Touch or to set the margin you want. If the additional margin is too large, then the copy will be cropped. Edge Erase This option - Lexmark MX517 | User Guide - Page 92
This option lets you adjust the Auto Center, Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you copy the document. Create Booklet This option lets you create a sequence of printed - Lexmark MX517 | User Guide - Page 93
E-mailing 93 E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the e-mail function - Lexmark MX517 | User Guide - Page 94
E-mailing 94 4 Type a unique name for the e‑mail recipient, and then type the e‑mail address. If you are entering multiple addresses, then separate each address with a comma. 5 Click Add. Creating an e-mail shortcut using the printer control panel 1 From the home screen, navigate to: E-mail > - Lexmark MX517 | User Guide - Page 95
indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the copy paper size are the same. 3 From the home screen, navigate to - Lexmark MX517 | User Guide - Page 96
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > 4 Touch Subject > type the e‑mail subject > . 5 Touch Message > type your - Lexmark MX517 | User Guide - Page 97
document. Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the email file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type - Lexmark MX517 | User Guide - Page 98
original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art. • Text/Photo-The original document is a mixture of text, graphics - Lexmark MX517 | User Guide - Page 99
the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature - Lexmark MX517 | User Guide - Page 100
Faxing 100 Faxing Note: The fax function is available only in some printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or - Lexmark MX517 | User Guide - Page 101
Faxing 101 Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the - Lexmark MX517 | User Guide - Page 102
other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings. - Lexmark MX517 | User Guide - Page 103
Faxing 103 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set - Lexmark MX517 | User Guide - Page 104
Faxing 104 Connected to different wall jacks PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive - Lexmark MX517 | User Guide - Page 105
works best if you are using voice mail more often than fax, and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes - Lexmark MX517 | User Guide - Page 106
printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such - Lexmark MX517 | User Guide - Page 107
Faxing 107 CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION-POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched - Lexmark MX517 | User Guide - Page 108
Faxing 108 Setting up fax using cable modem connection CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid - Lexmark MX517 | User Guide - Page 109
Faxing 109 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog telephone wall jack. 3 Connect your analog telephone to - Lexmark MX517 | User Guide - Page 110
. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Connecting the printer to a non‑RJ11 wall jack Part number 40X8519 LINE EXT - Lexmark MX517 | User Guide - Page 111
Faxing 111 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it - Lexmark MX517 | User Guide - Page 112
Faxing 112 Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on it to load the Web page correctly. 2 Click Security > Set Date and Time. 3 In the Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is - Lexmark MX517 | User Guide - Page 113
. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. 4 From the printer control panel keypad, enter the fax number or the shortcut number. Note: To add recipients - Lexmark MX517 | User Guide - Page 114
® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, . 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > > type the name of the - Lexmark MX517 | User Guide - Page 115
2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > required. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax number - Lexmark MX517 | User Guide - Page 116
. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax, and then enter the fax number. 4 . 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax, and then enter the fax number. 4 - Lexmark MX517 | User Guide - Page 117
Faxing 117 Viewing a fax log 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy - Lexmark MX517 | User Guide - Page 118
. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer - Lexmark MX517 | User Guide - Page 119
original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art. • Text/Photo-The original document is a mixture of text, graphics - Lexmark MX517 | User Guide - Page 120
into a single job and appears only when a working printer hard disk is installed. Scan Preview This option lets you view the first page of the image before it is included in the fax. When the first page is scanned, the scanning is paused and a preview - Lexmark MX517 | User Guide - Page 121
images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer. Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support - Lexmark MX517 | User Guide - Page 122
may be required. If you do not have an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: If you enter a number that is already into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: FTP > FTP Address > type the FTP address > > - Lexmark MX517 | User Guide - Page 123
a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the location on your computer where you want to save the scan image. 5 Type a scan name, and then a user name. to scan your documents. 7 Review the instructions on the Scan Profile screen. a - Lexmark MX517 | User Guide - Page 124
you specified. Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure your computer and printer are 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the - Lexmark MX517 | User Guide - Page 125
resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for the scan image. Select one of the following: • PDF-Use to create a single file with multiple pages. The PDF - Lexmark MX517 | User Guide - Page 126
before it is included in the file. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a formatted, working printer hard disk is installed. Edge Erase This option lets you remove smudges or any mark - Lexmark MX517 | User Guide - Page 127
Scanning 127 Custom Job This option lets you combine multiple scan jobs into a single job and appears only when a working printer hard disk is installed. Adjust ADF Skew This option lets you straighten scanned images that are slightly skewed when received from the ADF tray. - Lexmark MX517 | User Guide - Page 128
Flash Drive Menu Print Settings Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E-mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shortcuts A list of installed DLEs (Download Emulators) appears. 1 Depending on the - Lexmark MX517 | User Guide - Page 129
129 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Note: Only installed trays and feeders - Lexmark MX517 | User Guide - Page 130
Understanding the printer menus 130 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in each tray. Notes: • - Lexmark MX517 | User Guide - Page 131
Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Note: Only installed trays and feeders are listed - Lexmark MX517 | User Guide - Page 132
is the factory default setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the - Lexmark MX517 | User Guide - Page 133
relative texture of the card stock loaded. Notes: • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. Specify the relative texture of the recycled paper - Lexmark MX517 | User Guide - Page 134
the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy To Specify the relative weight of the plain paper - Lexmark MX517 | User Guide - Page 135
Understanding the printer menus 135 Use Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy - Lexmark MX517 | User Guide - Page 136
the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two‑sided are sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all the menus. - Lexmark MX517 | User Guide - Page 137
type. Note: Custom [x] Loading is available only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all print If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all - Lexmark MX517 | User Guide - Page 138
Orientation. • Off is the factory default setting for 2 scans per side. Universal Setup menu Use Units of Measure Inches Millimeters Portrait Width 3-8.5 inches 76-216 mm Portrait Height 3-14.17 inches 76- appears only when the longest edge is shorter than the maximum width supported in the tray. - Lexmark MX517 | User Guide - Page 139
completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models. Print a report containing information about the last 100 attempted, received, and blocked calls. Notes: • This menu item appears only - Lexmark MX517 | User Guide - Page 140
Understanding the printer menus 140 Use Print Directory Print Demo Demo Page [list of available demo pages] Asset Report Event Log Summary To Print a list of all the resources stored in an optional flash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure - Lexmark MX517 | User Guide - Page 141
Understanding the printer menus 141 Use To PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does - Lexmark MX517 | User Guide - Page 142
Understanding the printer menus 142 Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing - Lexmark MX517 | User Guide - Page 143
IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or change the current TCP/IP - Lexmark MX517 | User Guide - Page 144
Understanding the printer menus 144 IPv6 menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers - Lexmark MX517 | User Guide - Page 145
[x] Setup > AppleTalk Use Activate Yes No View Name View Address Set Zone [list of zones available on the network] To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web - Lexmark MX517 | User Guide - Page 146
Understanding the printer menus 146 Standard USB menu Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When - Lexmark MX517 | User Guide - Page 147
Understanding the printer menus 147 Use Job Buffering Off On Auto Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy ENA Gateway yyy.yyy.yyy.yyy To Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. • - Lexmark MX517 | User Guide - Page 148
Understanding the printer menus 148 Use Use SSL Disabled Negotiate Required SMTP Server Authentication No authentication required Login/Plain CRAM‑MD5 Digest‑MD5 NTLM Kerberos 5 Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use - Lexmark MX517 | User Guide - Page 149
Understanding the printer menus 149 Security menu Miscellaneous Security Settings menu Use Login Restrictions Login Failures Failure Time Frame Lockout Time Panel Login Timeout Remote Login Timeout Minimum PIN Length 1-16 To Limit the number and time frames of failed login attempts from the - Lexmark MX517 | User Guide - Page 150
printer hard disk that are not currently in use by the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs. Note: This menu appears only when a formatted, working printer hard disk is installed. Use To Wiping Mode Auto Specify - Lexmark MX517 | User Guide - Page 151
flash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer. Specify whether or not audit default setting. Set Date and Time menu Use Current Date and Time Manually Set Date and Time [input date/time] Time Zone [list of time - Lexmark MX517 | User Guide - Page 152
, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • This setting is turned off if you manually set the date and time. Settings menu General Settings menu Use Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska - Lexmark MX517 | User Guide - Page 153
is the factory default setting. Run the setup wizard. Specify a language and custom key information for the keyboard on the display. Specify the unit of measurement for paper sizes. Notes: • US is the factory default setting. • The country or region selected in the initial setup wizard determines - Lexmark MX517 | User Guide - Page 154
following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP corners of the home screen. Specify the display information for Black Toner. Select from the following options: When to display Do not - Lexmark MX517 | User Guide - Page 155
Understanding the printer menus Use Displayed Information (continued) Paper Jam Load Paper Service Errors Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive - Lexmark MX517 | User Guide - Page 156
setting for Volume. Specify whether to display bookmarks from the Held Jobs area. Note: Yes is the factory default setting. Specify whether to allow image background removal. Note: On is the factory default setting. Scan multiple jobs to one file. Note: On is the factory default setting. Specify how - Lexmark MX517 | User Guide - Page 157
Understanding the printer menus Use Timeouts Standby Mode Disabled 1-240 Timeouts Sleep Mode Disabled 1-120 Timeouts Print with Display Off Allow printing with display off Display on when printing Timeouts Hibernate Timeout Disabled 20 minutes 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 - Lexmark MX517 | User Guide - Page 158
Understanding the printer menus Use Timeouts Wait Timeout Disabled 15-65535 Timeouts Job Hold Timeout 5-255 Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 Print Recovery Jam Recovery On Off Auto - Lexmark MX517 | User Guide - Page 159
is the factory default setting. Restore the printer factory default settings. Notes: • Do Not Restore is the factory default setting. • All downloads stored in the RAM are deleted. Downloads stored in the flash memory or on a hard disk are not affected. Export configuration files to a flash drive. Copy - Lexmark MX517 | User Guide - Page 160
Understanding the printer menus 160 Use Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver Off 2‑up Portrait 4‑up Portrait 2‑up Landscape 4‑up Landscape - Lexmark MX517 | User Guide - Page 161
Understanding the printer menus 161 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match Multipurpose Feeder - Lexmark MX517 | User Guide - Page 162
Understanding the printer menus 162 Use Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Overlay Confidential Copy Draft Urgent Custom Off Custom Overlay Allow priority copies On Off Custom Job scanning On Off Allow Save - Lexmark MX517 | User Guide - Page 163
Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 Adjust ADF Skew Auto Off On Scan edge to edge Off On Sharpness 1-5 Sample Copy Off On - Lexmark MX517 | User Guide - Page 164
the printer menus 164 General Fax Settings Use Restore Factory Defaults Optimize Fax Compatibility Fax Name Fax Number Fax ID Fax Name Fax Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly send All send Cancel Faxes Allow Don't Allow Caller ID Off Primary Alternate - Lexmark MX517 | User Guide - Page 165
Understanding the printer menus 165 Use Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Fax Send Settings Use - Lexmark MX517 | User Guide - Page 166
Understanding the printer menus 166 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge Content Type Text Graphics - Lexmark MX517 | User Guide - Page 167
a PABX Yes No Enable ECM Yes No Enable Fax Scans On Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse are scanned at the printer. Note: On is the factory default setting. Allow the print driver to send fax jobs. Note: Yes is the factory default setting. Save fax numbers - Lexmark MX517 | User Guide - Page 168
of shadow detail visible. Note: 0 is the factory default setting. Correct the slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is - Lexmark MX517 | User Guide - Page 169
On Off Fax Receive Settings Use Enable Fax Receive On Off Enable Caller ID On Off Fax Job Waiting None Toner Toner and Supplies Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 0-9 Auto Reduction On Off Paper Source Auto Tray [x] Multipurpose Feeder To Enable color faxing. Note: Off by - Lexmark MX517 | User Guide - Page 170
To Enable two‑sided printing for incoming fax jobs. Notes: • Off is the factory default setting. • This menu item appears only when a duplex unit is installed. Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Specify the paper source for - Lexmark MX517 | User Guide - Page 171
Use Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule Enable Color Fax Receive On printer to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Note: Off is the factory default setting. Enable - Lexmark MX517 | User Guide - Page 172
Understanding the printer menus 172 Speaker Settings Use Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume Off On To Specify the mode of the speaker. Note: On until Connected is the factory default setting. A sound is issued until the fax connection is - Lexmark MX517 | User Guide - Page 173
Understanding the printer menus 173 Use E‑mail Server Setup Limit destinations E‑mail Server Setup Web Link Setup Server Login Password Path File Name Web Link Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings PDF Version 1.2-1.7 A-1a A-1b PDF Compression - Lexmark MX517 | User Guide - Page 174
dpi is the factory default setting. Lighten or darken the output. Note: 5 is the factory default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. Specify the size of the original document. Note: Letter is the U.S. factory default setting. A4 is - Lexmark MX517 | User Guide - Page 175
Use Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page Tiff On Off TIFF Compression LZW JPEG Transmission Log Print log Do not print log Print only - Lexmark MX517 | User Guide - Page 176
• When set to Off, the Save as Shortcut button does not appear on the e- mail destination screen. Adjust the amount of background visible on a scanned image. Note: 0 is the factory default setting. Enable an equal balance of colors in the output. Specify which color to drop and to adjust the dropout - Lexmark MX517 | User Guide - Page 177
whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of sharpness on a scanned image. Note: 3 is the factory default setting. Specify warm or cool outputs. Cool values generate a bluer output than the default while warm values generate - Lexmark MX517 | User Guide - Page 178
). Note: 150 dpi is the factory default setting. Lighten or darken the output. Note: 5 is the factory default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. - Lexmark MX517 | User Guide - Page 179
documents loaded in the ADF for two‑sided scanning. Note: Off is the factory default setting. Set the quality of a JPEG photo image in relation to the file size and quality of the image. Notes: • Best for content is the factory default setting. • 5 reduces the file size, but the quality of the - Lexmark MX517 | User Guide - Page 180
source when printing FTP logs. Note: Tray 1 is the factory default setting. Enable the Text/Photo mode to have smaller file sizes by using 1‑bit images. Note: 8 bit is the factory default setting. Type a base file name. Copy a document that contains mixed paper sizes into a single scan job. Note: Off - Lexmark MX517 | User Guide - Page 181
setting. Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factory default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in some printer models. Specify whether the original document is - Lexmark MX517 | User Guide - Page 182
Understanding the printer menus 182 Flash Drive menu Scan Settings Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings PDF Version 1.2-1.7 A-1a PDF Compression Normal High Secure PDF Off On Searchable PDF Off On Content Type Text Graphics Text/Photo Photo - Lexmark MX517 | User Guide - Page 183
of the original documents loaded in the ADF for two‑sided scanning. Note: Off is the factory default setting. Set the quality of a JPEG photo image in relation to file size and quality. Notes: • Best for content is the factory default setting. • 5 reduces the file size, but the quality of the - Lexmark MX517 | User Guide - Page 184
one file for each page. Note: On is the factory default setting. Enable the Text/Photo mode to produce smaller file sizes by using 1‑bit images. Note: 8 bit is the factory default setting. Type a base file name. Copy a document that contains mixed paper sizes. Note: Off is the factory default setting - Lexmark MX517 | User Guide - Page 185
the factory default setting. Adjust the amount of sharpness on a scanned image. Note: 3 is the factory default setting. Specify warm or cool is the factory default setting. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. - Lexmark MX517 | User Guide - Page 186
2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple-page images on one side of the paper. Note: Off is the factory default setting. Paper Saver Border None Solid Print a border on each page image. Note: None is the factory default setting. Paper Saver Ordering Horizontal - Lexmark MX517 | User Guide - Page 187
On Off Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Despeckle Off On Remove specks from a scanned image. Note: Off is the factory default setting. Inverse Detection On Off Recognize and make the white text on a black background editable - Lexmark MX517 | User Guide - Page 188
by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area de drive or printer hard disk is installed. Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer - Lexmark MX517 | User Guide - Page 189
Understanding the printer menus 189 Use Print All Order Alphabetical Oldest First Newest First Finishing menu Use Sides (Duplex) 1 sided 2 sided Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Separator Sheets Off Between - Lexmark MX517 | User Guide - Page 190
Border None Solid Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 To Print multiple‑page images on one side of a paper. Notes: • Off is the factory default setting. • The number - Lexmark MX517 | User Guide - Page 191
browser address field. Automatically adjust the contrast enhancement applied to images. Note: Auto is the factory default setting. Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output. Note: 0 is the factory default setting. - Lexmark MX517 | User Guide - Page 192
Understanding the printer menus 192 Use Log Action at Near Full None E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post Current Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Log Action - Lexmark MX517 | User Guide - Page 193
non‑defective flash memory card is installed. Delete downloads from the printer hard disk, including all held jobs in isolating the source of a print job problem. Notes: • When activated, all data printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a - Lexmark MX517 | User Guide - Page 194
Font Priority Resident Flash/Disk PCL Emul menu Use Font Source Resident Disk Download Flash All Font Name Courier 10 To Print annotations in a PDF. is the factory default setting. It shows the factory default set of fonts downloaded in the RAM. • Flash and Disk settings show all fonts resident in - Lexmark MX517 | User Guide - Page 195
set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Change the point size for scalable typographic fonts. Notes: • 12 - Lexmark MX517 | User Guide - Page 196
Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Envelope Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 - Lexmark MX517 | User Guide - Page 197
Understanding the printer menus 197 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl - Lexmark MX517 | User Guide - Page 198
• When Auto Fit is set to On, Scaling is automatically set to Best Fit. Set the image orientation. Note: Portrait is the factory default setting. Description Prints all the guides Provides information about making copies and configuring the settings Provides information about sending e‑mails and con - Lexmark MX517 | User Guide - Page 199
lexmark.com/recycle By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit. Saving paper and toner Lexmark supports in the print driver. • Print multiple - Lexmark MX517 | User Guide - Page 200
General Settings > Eco‑Mode > select a setting Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start - Lexmark MX517 | User Guide - Page 201
Button or Press and Hold Sleep Button. 3 Touch Hibernate > . Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the - Lexmark MX517 | User Guide - Page 202
you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to - Lexmark MX517 | User Guide - Page 203
. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note - Lexmark MX517 | User Guide - Page 204
Securing the printer 204 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions-Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data-Erase fax settings and data by selecting Wipe All - Lexmark MX517 | User Guide - Page 205
Securing the printer 205 • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard - Lexmark MX517 | User Guide - Page 206
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark MX517 | User Guide - Page 207
Maintaining the printer 207 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock - Lexmark MX517 | User Guide - Page 208
Maintaining the printer 208 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then - Lexmark MX517 | User Guide - Page 209
by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your - Lexmark MX517 | User Guide - Page 210
in MX410 printer model. 2 This supply item is supported only in MX510 and MX511 printer models. For more information on countries located in each region, go to www.lexmark.com/regions. MX417 and MX517 Return program cartridges Item United States European and Canada Economic Area (EEA+) Rest of - Lexmark MX517 | User Guide - Page 211
supported only in MX517 printer model. For more information on countries located in each region, go to www.lexmark.com/regions. Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge - Lexmark MX517 | User Guide - Page 212
time. For information on replacing the ADF separator roller, see the instruction sheet that came with the part. Part name Separator roller Part Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then - Lexmark MX517 | User Guide - Page 213
Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems - Lexmark MX517 | User Guide - Page 214
Maintaining the printer 214 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. - Lexmark MX517 | User Guide - Page 215
then shake it. 5 Remove all packing materials from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing - Lexmark MX517 | User Guide - Page 216
Maintaining the printer 216 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge . • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to - Lexmark MX517 | User Guide - Page 217
Maintaining the printer 217 • Make sure that your fingers are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer When shipping - Lexmark MX517 | User Guide - Page 218
on the Software and Documentation CD or the Embedded Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer - Lexmark MX517 | User Guide - Page 219
low, low, very low, or reach their end‑of‑life by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can - Lexmark MX517 | User Guide - Page 220
to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected. From the home screen, navigate to - Lexmark MX517 | User Guide - Page 221
Clearing jams 221 Clearing jams Carefully select paper and specialty media and load them properly to avoid paper jams. If jams occur, then follow the steps outlined in this chapter. Warning-Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding - Lexmark MX517 | User Guide - Page 222
Clearing jams 222 • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended - Lexmark MX517 | User Guide - Page 223
223 Jam location 5 Duplex unit 6 Trays 7 Rear door Paper jam in the front door CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the front door. 2 1 2 Remove the toner cartridge. - Lexmark MX517 | User Guide - Page 224
to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Note: Make sure that - Lexmark MX517 | User Guide - Page 225
Clearing jams 225 6 Insert the toner cartridge. 7 Close the front door. 8 If necessary, press on the control panel. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: - Lexmark MX517 | User Guide - Page 226
Clearing jams 226 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the rear door. 4 If necessary, press on the control panel. Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX517 | User Guide - Page 227
Clearing jams 227 2 If necessary, press on the control panel. Paper jam in the duplex unit 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX517 | User Guide - Page 228
Clearing jams 228 3 Insert the tray. 4 From the control panel, press . Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. 4 If necessary, press on the control panel. Paper jam in the multipurpose feeder 1 - Lexmark MX517 | User Guide - Page 229
Clearing jams 229 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide. 5 If necessary, press on the control panel. - Lexmark MX517 | User Guide - Page 230
Clearing jams 230 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover. 5 If necessary, press from the control panel. - Lexmark MX517 | User Guide - Page 231
continue printing. For non‑touch‑screen printer models, press to confirm. Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Cartridge nearly low [88.xy] If necessary, select Continue on the - Lexmark MX517 | User Guide - Page 232
Troubleshooting 232 Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in - Lexmark MX517 | User Guide - Page 233
Troubleshooting 233 Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of any of the following possible changes in the - Lexmark MX517 | User Guide - Page 234
the printer off, and then turn it back on. If the message appears again, then contact your system support person or see the "Setting up the printer to fax" section of the User's Guide. Fax server 'To Format' not set up. Contact system administrator. Try either of the following: • From the printer - Lexmark MX517 | User Guide - Page 235
Troubleshooting setup, then contact your system support person. Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, select Continue screen printer models, press to confirm. • Check the length and width guides of the paper source and make sure the paper is loaded properly. • - Lexmark MX517 | User Guide - Page 236
Troubleshooting 236 • Cancel the current print job. to confirm. Insufficient memory to support Resource Save feature [35] Install additional printer memory or select Continue on in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel - Lexmark MX517 | User Guide - Page 237
Troubleshooting 237 Load multipurpose feeder with [custom type name] [orientation] Try one to clear the message and continue Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Load - Lexmark MX517 | User Guide - Page 238
Troubleshooting 238 Load [paper source] with [custom type name] [paper orientation need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear - Lexmark MX517 | User Guide - Page 239
more information, visit the Lexmark support Web site at http://support.lexmark.com. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. - Lexmark MX517 | User Guide - Page 240
Imaging component usage beyond the intended life may damage your Lexmark Lexmark supply or part. Note: For a list of supported supplies, see the "Ordering supplies" section or go to www.lexmark to a larger capacity flash memory card. Note: Downloaded fonts and macros that are not previously stored in - Lexmark MX517 | User Guide - Page 241
cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace defective imaging unit [31.xy] Replace the defective imaging unit to clear the message. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies - Lexmark MX517 | User Guide - Page 242
to http://support.lexmark.com or contact your service representative, and then report the message. Replace missing imaging unit [31.xy] Install the missing imaging unit. For more information, see the instruction sheet that came with the supply. Replace unsupported cartridge [32.xy] Remove the toner - Lexmark MX517 | User Guide - Page 243
see the "Ordering supplies" section or go to www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also - Lexmark MX517 | User Guide - Page 244
Troubleshooting 244 Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840 or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. - Lexmark MX517 | User Guide - Page 245
Troubleshooting 245 Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to - Lexmark MX517 | User Guide - Page 246
Troubleshooting 246 Unformatted flash detected [53] Try one or more of the following: • support person. to confirm. Solving printer problems • "Basic printer problems" on page 246 • "Hardware and internal option problems" on page 248 • "Paper feed problems" on page 251 Basic printer problems - Lexmark MX517 | User Guide - Page 247
Troubleshooting 247 Action Yes No Step 4 Unplug the other Go to step 5. Check other electrical equipment plugged into the Step 10 Go to step 11. Check if you have selected the correct port settings in the printer driver. Use correct printer driver settings. Are the port settings correct? - Lexmark MX517 | User Guide - Page 248
Troubleshooting 248 Action Step 11 Check the installed printer driver. Yes Go to step 12. Is the correct printer driver installed? Step 12 The problem the correct printer driver. Contact customer support. No Go to step 2. Turn off the printer, and then contact customer support. No Go to - Lexmark MX517 | User Guide - Page 249
internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print ? No Reinstall the internal option. Contact customer support. No Check if you have a supported ISP. Note: An ISP from another printer - Lexmark MX517 | User Guide - Page 250
if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 46. The problem is solved. Is the tray available in the printer - Lexmark MX517 | User Guide - Page 251
Troubleshooting 251 USB/parallel or parallel interface card? No Check if you have a supported USB or parallel interface card. Note: A USB or parallel Turn on Jam Recovery. a From the home screen, navigate to: Yes The problem is solved. > Settings > General Settings > Print Recovery b From the - Lexmark MX517 | User Guide - Page 252
Troubleshooting 252 Paper frequently jams Action Yes Step 1 Go to step 2. a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides . Contact customer support. The problem is solved. Do - Lexmark MX517 | User Guide - Page 253
Troubleshooting 253 Solving print problems Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is a From the control panel, check if the documents appear in the solved. Held Jobs list. Note: If the documents are not listed, then print - Lexmark MX517 | User Guide - Page 254
Troubleshooting 254 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact customer support. Error message about reading the flash drive appears Action Step 1 Check if the flash drive is inserted into the front USB port. Note: - Lexmark MX517 | User Guide - Page 255
Troubleshooting 255 Incorrect characters print Action Yes Step 1 Make sure the Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print? Job prints from the wrong tray or on the wrong paper - Lexmark MX517 | User Guide - Page 256
Troubleshooting 256 Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to "(1,2,3) (1,2,3)." b Resend the print job. Yes The problem As Image > OK > OK. The problem is solved. Do the files print? No Go to step 2. Contact customer support. - Lexmark MX517 | User Guide - Page 257
Go to step 2. Does the print speed increase? Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Contact customer support. Does the print speed increase? Print jobs do not - Lexmark MX517 | User Guide - Page 258
: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Do the jobs print? Print Yes The problem is solved. Did the job print? Step 2 The problem is Reduce the number and size of fonts, the number and complexity solved. of images, and - Lexmark MX517 | User Guide - Page 259
print job. The problem is solved. Did the job print? No Go to step 4. Go to step 5. Go to step 6. Contact customer support. Tray linking does not paper guides are in the correct positions for the size of the paper loaded in each tray. • Check if the paper size indicators on the paper guides are - Lexmark MX517 | User Guide - Page 260
> Timeouts b Increase the Print Timeout setting, and then touch Submit. c Resend the print job. Yes The problem is solved. Did the file print correctly? Print quality problems Characters have jagged or uneven edges No Contact customer support. No Check the original file for manual page breaks. - Lexmark MX517 | User Guide - Page 261
to use on your computer. For more information, contact your system support person. b Resend the print job. The problem is solved. Do prints still contain characters that have jagged or uneven edges? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 a Move - Lexmark MX517 | User Guide - Page 262
Troubleshooting 262 Action Yes Step 2 Go to step 3. From the problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit - Lexmark MX517 | User Guide - Page 263
Troubleshooting 263 Action Yes Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE - Lexmark MX517 | User Guide - Page 264
toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging - Lexmark MX517 | User Guide - Page 265
Troubleshooting Action Step 4 Replace the imaging unit, and then resend the print job. Do horizontal voids appear on prints? Incorrect margins on prints 265 Yes Contact customer support. No The problem is solved. ABCD ABCD ABCD Action Step 1 a Move the width and length guides in the tray to the - Lexmark MX517 | User Guide - Page 266
Troubleshooting 266 Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Yes Go to step 2. No Adjust the width and length guides. Are the width and length guides The problem is support. solved. Is the - Lexmark MX517 | User Guide - Page 267
job. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark MX517 | User Guide - Page 268
Troubleshooting 268 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step - Lexmark MX517 | User Guide - Page 269
the imaging unit, and then resend the print job. Is the print still too dark? Yes Go to step 6. No The problem is solved. Contact customer The problem is support. solved. Print is too light Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner darkness - Lexmark MX517 | User Guide - Page 270
you are printing on. Go to step 6. The problem is solved. Is the print still too light? Step 6 Go to step 7. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the - Lexmark MX517 | User Guide - Page 271
Troubleshooting 271 Action Yes Step 1 Go to step 2. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imaging unit. Warning-Potential Damage: Do not expose the - Lexmark MX517 | User Guide - Page 272
Troubleshooting 272 Action Yes Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality - Lexmark MX517 | User Guide - Page 273
Troubleshooting 273 Shadow images appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge The problem is solved. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images - Lexmark MX517 | User Guide - Page 274
Troubleshooting 274 Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Yes Go to step 2. No The problem is supported by the tray. b Resend the print job. Contact customer support. The problem is solved - Lexmark MX517 | User Guide - Page 275
Troubleshooting 275 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit the imaging unit, and then resend the print job. Contact customer The problem is support. solved - Lexmark MX517 | User Guide - Page 276
job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark MX517 | User Guide - Page 277
on prints? Step 2 Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? Yes Go to step 2. No The problem is solved. Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. Toner rubs off ABC DEF - Lexmark MX517 | User Guide - Page 278
Troubleshooting 278 Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Transparency print quality is poor Action Step 1 From the printer control panel, set the - Lexmark MX517 | User Guide - Page 279
the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for - Lexmark MX517 | User Guide - Page 280
Troubleshooting into the printer and a properly grounded electrical outlet? Step 3 The problem is Turn off the printer, then wait for about 10 seconds, the printer and a properly grounded electrical outlet. Contact customer support. Did Performing Self Test and Ready appear? Partial document or - Lexmark MX517 | User Guide - Page 281
Troubleshooting 281 Poor copy quality Action Step 1 Check if an error or the Copy menu, adjust the Darkness setting. c If the print remains faded, then replace the toner cartridge. See "Print quality problems" on page 260. Is the print quality satisfactory? Step 5 Go to step 6. Check the - Lexmark MX517 | User Guide - Page 282
Removal-Reduce the current setting. • Darkness-Increase the current setting. b Resend the copy job. Contact customer The problem is support. solved. Do pages show washed‑out or overexposed prints? Scanner unit does not close Action Yes Check if there are no obstructions between the scanner - Lexmark MX517 | User Guide - Page 283
Troubleshooting 283 Caller ID is not shown Action Yes Contact your telephone company to check if your telephone line The problem is is subscribed to the caller ID service. solved. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting. - Lexmark MX517 | User Guide - Page 284
Troubleshooting 284 Action Yes Step 5 a Check the telephone wall jack. The problem is solved. 1 Plug the telephone DSL filter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you are connecting - Lexmark MX517 | User Guide - Page 285
Troubleshooting 285 Action Step 7 Check for a dial tone. Did you Try sending or receiving a fax. The problem is solved. Can you send or receive a fax? Step 10 a Temporarily disable voice mail service. For more information, contact your telephone 10. Go to step 11. Contact customer support. - Lexmark MX517 | User Guide - Page 286
Troubleshooting 286 Can receive but not send faxes Action Step 1 Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the telephone number manually. The problem is solved. Can - Lexmark MX517 | User Guide - Page 287
toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot mail functions set up? No Go to step 3. Contact customer support. No Contact customer - Lexmark MX517 | User Guide - Page 288
resend the fax. The problem is solved. Is the fax print quality satisfactory? No Go to step 2. Go to step 3. Contact customer support. Solving scanner problems • "Cannot scan from a computer" on page 289 • "Partial document or photo scans" on page 289 • "Poor scanned image quality" on page 290 - Lexmark MX517 | User Guide - Page 289
Troubleshooting 289 • "Scan job was not successful" on page 291 • "Scanner unit does not close" on page 291 • " photo. Contact customer Make sure the document or photo is loaded facedown on the support. scanner glass in the upper left corner. Is the document or photo loaded correctly? - Lexmark MX517 | User Guide - Page 290
Troubleshooting 290 Poor scanned image job, and then check for print quality problems. • From the General Settings menu, adjust print becomes faded, replace the toner cartridge. Is the print quality scanned? Step 7 Problem solved. Increase the quality problems" on page 260. Change - Lexmark MX517 | User Guide - Page 291
Troubleshooting 291 Scan job was not successful Action Yes Step 1 Go to step scanner unit. a Lift the scanner unit. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close correctly? Yes The problem is solved. No Contact customer support. - Lexmark MX517 | User Guide - Page 292
Troubleshooting 292 Action Step 2 Select a lower scan resolution. Does scanning still take too long or freeze the computer? Yes Contact customer support. No The problem is solved. The scanner does not respond Action Step 1 Check if the printer is turned on. Yes Go to step 2. No Turn on the - Lexmark MX517 | User Guide - Page 293
Troubleshooting 293 Action Yes Step 7 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Are the printer and scanner working? No Contact customer support. Solving home screen applications problems An application error has - Lexmark MX517 | User Guide - Page 294
Troubleshooting 294 Action Yes Step 2 Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section The problem system support person - Lexmark MX517 | User Guide - Page 295
following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also - Lexmark MX517 | User Guide - Page 296
products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. © 2017 Lexmark International, Inc. All rights - Lexmark MX517 | User Guide - Page 297
and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is - Lexmark MX517 | User Guide - Page 298
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark MX517 | User Guide - Page 299
dBA Printing One-sided: 55 (MX410, MX417), 56 (MX510, MX511, MX517); Two-sided: 53 (MX410, MX417), 54 (MX510, MX511, MX517) Scanning 55 Copying 55 Ready N/A Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient operating temperature Shipping - Lexmark MX517 | User Guide - Page 300
touching a metal surface in an area away from the symbol. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this - Lexmark MX517 | User Guide - Page 301
, MX417); 600 (MX510, MX511, inputs. MX517) The product is generating hard‑copy output from MX511, MX517) The product is scanning hard‑copy documents. 25 (MX410, MX417); 30 (MX510, MX511, MX517) Ready The 14 (MX510, MX511, MX517) 3.2 (MX410, MX417); 3.5 (MX510, MX511, MX517) 0.4 0 The power - Lexmark MX517 | User Guide - Page 302
outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The - Lexmark MX517 | User Guide - Page 303
Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. This product satis telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. - Lexmark MX517 | User Guide - Page 304
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge - Lexmark MX517 | User Guide - Page 305
been identified as a major nationwide problem. It is recommended that the customer install are special conditions for the Facsimile User Instructions. The grant of a telepermit for any network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. - Lexmark MX517 | User Guide - Page 306
call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions - Lexmark MX517 | User Guide - Page 307
Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and - Lexmark MX517 | User Guide - Page 308
Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer - Lexmark MX517 | User Guide - Page 309
real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms - Lexmark MX517 | User Guide - Page 310
driver 46 adding internal options print driver toner darkness 74 administrator settings Embedded Web Server 218 advanced duplex copy options 90 advanced imaging 231 Cartridge, imaging unit mismatch [41.xy images imaging unit 219 supply notifications, maintenance kit 219 supply notifications, toner - Lexmark MX517 | User Guide - Page 311
troubleshooting copier does not respond 280 partial document or photo copies 280 poor copy quality 281 poor scanned image quality 290 scanner unit Custom Types menu 137 customer support contacting 295 D darkness copy ) fax setup 105 digital telephone service fax setup 108 directory list printing - Lexmark MX517 | User Guide - Page 312
Index 312 display troubleshooting printer display is blank 248 display, printer control panel adjusting brightness 201 disposing of printer hard disk 203 distinctive ring service, fax connecting to 112 documents, printing from a computer 74 from a mobile device 75, 76 DSL filter 105 duplexing 85 E - Lexmark MX517 | User Guide - Page 313
197 I icons on the home screen hiding 20 showing 20 identifying jam locations 222 Image menu 198 imaging unit ordering 211 replacing 214 Imaging unit low [84.xy] 235 Imaging unit nearly low [84.xy] 235 Imaging unit very low, [x] estimated pages remain [84.xy] 235 importing a configuration using the - Lexmark MX517 | User Guide - Page 314
support Resource Save feature [35] 236 Insufficient memory, some Held Jobs were deleted [37] 236 Insufficient memory, some held jobs will not be restored [37] 236 internal options 26 internal options, adding print driver 46 Internal Solutions Port installing 31 troubleshooting 65 Lexmark Mobile Image - Lexmark MX517 | User Guide - Page 315
Service 299 Non‑Lexmark [supply type], see User's Guide [33.xy imaging unit 211 maintenance kit 211 ordering supplies toner feed troubleshooting supported 70 Paper Texture menu 133 paper type setting 53 paper types supported by printer 72 where to load 72 Paper Weight menu 134 paper weights supported - Lexmark MX517 | User Guide - Page 316
driver hardware options, adding 46 print irregularities 266 print job canceling from the computer 80 print quality cleaning the scanner glass 208 print quality troubleshooting blank pages 270 characters have jagged edges 260 clipped pages or images 261 compressed images , imaging unit mismatch - Lexmark MX517 | User Guide - Page 317
to modem, fax is disabled. 239 Non‑Lexmark [supply type], see User's Guide [33.xy] 239 Not enough free space in imaging unit [32.xy] 243 Restore held jobs? 243 Scanner automatic feeder cover open 243 Scanner disabled by admin [840.01] 244 Scanner disabled. Contact system administrator if problem - Lexmark MX517 | User Guide - Page 318
imaging unit [31.xy] 242 Replace unsupported cartridge [32.xy] 242 Replace unsupported imaging unit [32.xy] 243 replacing imaging unit 214 toner 121 scan troubleshooting cannot scan from a computer 289 partial document or photo scans 289 scan job was not successful 291 scanner unit does not close - Lexmark MX517 | User Guide - Page 319
fic 109 digital telephone service 108 DSL connection 105 Lexmark 209 using recycled paper 199 supplies, ordering ADF separator roller 212 imaging unit 211 maintenance kit 211 toner cartridges 210 Supply needed to complete job 245 supply notifications configuring 219 supported flash drives 77 supported - Lexmark MX517 | User Guide - Page 320
set up 287 solving basic printer problems 246 the scanner does not respond 292 troubleshooting, copy copier does not respond 280 partial document or photo copies 280 poor copy quality 281 poor scanned image quality 290 scanner unit does not close 282, 291 troubleshooting, display printer display is - Lexmark MX517 | User Guide - Page 321
Index 321 V verify print jobs 78 printing from a Macintosh computer 79 printing from Windows 79 vertical voids appear 278 viewing reports 219 viewing a fax log 117 virtual display checking, using Embedded Web Server 218 voice mail setting up 101 voice over Internet Protocol (VoIP) fax setup 106
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 |
MX410, MX417, MX510, MX511,
MX517
User's Guide
June 2017
www.lexmark.com
Machine type(s):
7015
Model(s):
470, 630, 670, 675