Lexmark MX517 User Guide - Page 282

Troubleshooting 282 Action Step 8 Check for missing or faded text on prints. a From the Copy screen, adjust the settings of the following: • Sharpness-Increase the sharpness setting. • Contrast-Increase the contrast setting. b Resend the copy job. Yes Go to step 9. No The problem is solved. Do prints have missing or faded text? Step 9 Check for washed‑out or overexposed output. a From the Copy screen, adjust the settings of the following: • Background Removal-Reduce the current setting. • Darkness-Increase the current setting. b Resend the copy job. Contact customer The problem is support. solved. Do pages show washed‑out or overexposed prints? Scanner unit does not close Action Yes Check if there are no obstructions between the scanner unit and the printer. a Lift the scanner unit. b Remove any obstruction that keeps the scanner unit open. c Lower the scanner unit. The problem is solved. Did the scanner unit close properly? No Contact customer support. Solving fax problems • "Caller ID is not shown" on page 283 • "Cannot send or receive a fax" on page 283 • "Can receive but not send faxes" on page 286 • "Can send but not receive faxes" on page 286 • "Fax and e-mail functions are not set up" on page 287 • "Received fax has poor print quality" on page 288