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Lexmark S405 User Guide - Page 173

to USB, using Mac OS X, Voice over Internet Protocol VoIP - problems printhead

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software Service Center 113 software did not install 116 software updates checking 23 enabling 23 software, optional finding, installing 22 speaker volume adjusting 82 Speed Dial setting up 75, 76 splitter, choosing 80 SSID ad hoc 92 finding 105 locating 100 wireless network 99 streaks or lines on printed image 122 supported memory cards and file types 39 supported operating systems 19 switching from USB to wireless 96 to wireless, using Mac OS X 96 switching from wireless to USB 96 to USB, using Mac OS X 96 T TCP/IP 108 technical support 113 telecommunication notices 161, 162, 163, 164 temporary settings changing into default 16 tips for copying 50 printing 30 receiving faxes 78 scanning 55 sending faxes 77 transmission report, fax 84 transparencies 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 fax checklist 125 Service Center 113 solving basic printer problems 113 wireless network 133 troubleshooting, copy scanner unit does not close 123 troubleshooting, copy and scan cannot scan to computer over a network 124 copier or scanner does not respond 123 partial document or photo scans 124 poor scanned image quality 123 scan not successful 124 scanning takes too long or freezes the computer 124 troubleshooting, fax cannot receive faxes 128 cannot run fax software 129 cannot send faxes 126 error messages, printer control panel 129 troubleshooting, jams and misfeeds paper jam in the ADF 120 paper jam in the paper support 119 paper jam in the printer 119 paper or specialty media 120 troubleshooting, memory card cannot print from a flash drive 132 checklist 132 nothing happens when memory card is inserted 132 troubleshooting, print cannot delete documents from print queue 118 computer slows down when printing 122 poor quality at the edges of page 121 slow print speed 122 streaks or lines on printed image 122 troubleshooting, setup cannot print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 116 troubleshooting, wireless cannot print over wireless network 134 changing wireless settings after installation (Mac) 91 changing wireless settings after installation (Windows) 91 photos do not print from memory card across wireless network 133 resolving communication problems 149 Wi-Fi indicator light is blinking orange 142 Wi-Fi indicator light is not lit 139 Wi-Fi indicator light is still orange 141 TX report, fax 84 U UK special wireless setup instructions 90 uninstalling printer software 23 updating printer software 23 updating the application list 60 USB 96, 107 cable 102 Macintosh 96 USB connection with network connection 107 USB port 10 user information, fax setting 74 using Macintosh printer software 21 V Virtual Private Network 148 voice mail setting up 62 voice mail, fax settings 83 Voice over Internet Protocol (VoIP) fax setup 66 VoIP adapter 66 volume, adjusting ringer and dial tone 82 speaker 82 Index 173

Section	Page
Contents	2
Safety information	5
About your printer	6
Thank you for choosing this printer!	6
Minimizing your printer's environmental impact	6
Finding information about the printer	7
Understanding the parts of the printer	9
Ordering and replacing supplies	11
Ordering ink cartridges	11
Using genuine Lexmark ink cartridges	11
Replacing ink cartridges	12
Ordering paper and other supplies	13
Recycling Lexmark products	13
Using the printer control panel buttons and menus	14
Using the printer control panel	14
Changing temporary settings into new default settings	16
Changing the Power Saver timeout	17
Saving energy with Eco-Mode	17
Resetting to factory settings	18
Using the printer software	19
Minimum system requirements	19
Using the Windows printer software	19
Using the Macintosh printer software	21
Finding and installing optional software	22
Updating the printer software (Windows only)	23
Reinstalling the printer software	23
Uninstalling the printer software	23
Installing the printer software	24
Loading paper and original documents	25
Loading paper	25
Saving paper default settings	28
Loading original documents on the scanner glass	29
Loading original documents into the ADF	29
Printing	30
Tips for printing	30
Printing basic documents	30
Printing a document	30
Collating printed copies	31
Printing pages in reverse order	31
Printing multiple pages on one sheet	32
Printing documents from a memory card or flash drive (Windows only)	33
Printing specialty documents	34
Printing envelopes	34
Printing labels	34
Printing on custom-size paper	35
Printing on both sides of the paper (duplexing) manually	36
Working with photos	38
Using a memory card or flash drive with the printer	38
Supported memory cards and file types	39
Printing photos using the printer control panel	39
Printing photos from a memory device using the printer software	40
Printing photos from a PictBridge-enabled digital camera	41
Printing photos from a memory device using the proof sheet	42
Printing photos from a digital camera using DPOF	43
Printing from a Bluetooth-enabled device	43
Setting up a connection between your printer and a Bluetooth-enabled device	43
Setting the Bluetooth security level	45
Printing from a Bluetooth-enabled device	45
Managing print jobs	46
Setting your printer as the default printer	46
Changing the printing mode	47
Pausing print jobs	48
Resuming print jobs	48
Canceling print jobs	49
Copying	50
Tips for copying	50
Making copies	50
Copying photos	50
Enlarging or reducing images	51
Adjusting copy quality	51
Making a copy lighter or darker	51
Collating copies using the printer control panel	52
Repeating an image on one page	52
Copying multiple pages on one sheet	53
Making a duplex copy manually	53
Canceling copy jobs	54
Scanning	55
Tips for scanning	55
Scanning to a local or network computer	55
Scanning to a flash drive or memory card	56
Scanning photos into an editing application	56
Scanning documents into an editing application	58
Scanning directly to e-mail using the printer software	58
Scanning to a PDF	59
Scanning FAQ	60
How can I improve the quality of a scan?	60
How do I scan in black and white?	60
Why am I being asked for a PIN?	60
What is an application list, and how do I update it?	60
Canceling scan jobs	61
Faxing	62
Setting up the printer to fax	62
Scenario 1: Standard telephone line	62
Scenario 2: Digital Subscriber Line (DSL)	65
Scenario 3: VoIP telephone service	66
Scenario 4: Digital telephone service through a cable provider	67
Scenario 5: Country-specific setup	68
Entering your user information	72
Configuring the fax settings	73
Configuring fax settings using the fax software	73
Configuring fax settings using the printer control panel	74
Creating a contact list	75
Creating a contact list using the fax software	75
Creating a contact list using the printer control panel	76
Sending faxes	77
Tips for sending faxes	77
Sending faxes using the printer control panel	77
Sending faxes using the computer	78
Receiving faxes	78
Tips for receiving faxes	78
Receiving faxes automatically	78
Receiving a fax manually	79
Faxing FAQ	79
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?	79
What is a splitter and what type of splitter should I use?	80
What is my fax number?	80
What is my dialing prefix?	80
When do I need to set Auto Answer to On?	81
How many rings should I set?	81
How do I set the distinctive ring for the printer?	81
How can I check the dial tone?	82
How do I adjust the speaker volume on the printer?	82
How can I make sure that the fax answers the call before the answering machine?	83
What settings work best with digital voice mail?	83
How do I change the resolution of the documents that I fax?	83
How do I send a fax at a scheduled time?	83
How do I send a fax using a phone calling card?	84
How do I know that the fax was sent successfully?	84
How do I view the fax history of the printer?	84
How do I forward a fax?	85
Can I block faxes?	85
Can I retrieve failed faxes?	86
Networking	87
Installing the printer on a wireless network	87
Wireless network compatibility	87
Supported network security options	87
Printing a network setup page	88
Information you will need to set up the printer on a wireless network	88
Installing the printer on a wireless network	89
Installing the printer on other computers	89
Interpreting the colors of the Wi-Fi indicator light	90
Special wireless installation instructions	90
Assigning a static IP address	91
Changing wireless settings after installation	91
Advanced wireless setup	92
Creating an ad hoc wireless network	92
Adding a printer to an existing ad hoc wireless network	95
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)	95
Switching between USB and wireless connections (Windows only)	96
Switching between USB and wireless connections (Macintosh only)	96
Sharing a printer in a Windows environment	97
Sharing a printer in a Macintosh environment	98
Networking FAQ	99
What is Wi-Fi Protected Setup?	99
Where do I find my WEP key or WPA passphrase?	99
What is an SSID?	99
Where do I find my SSID?	100
What is a network?	100
How do I find out what type of security my network is using?	100
How are home networks configured?	100
Why do I need an installation cable?	102
How do I attach the installation cable?	102
How are infrastructure and ad hoc networks different?	103
Finding the signal strength	104
How can I improve wireless signal strength?	104
How can I make sure my computer and printer are connected to the same wireless network?	105
Can I use my printer on a USB and a network connection at the same time?	107
What is a MAC address?	107
How do I find the MAC address?	107
What is an IP address?	108
What is TCP/IP?	108
How do I locate IP addresses?	108
How are IP addresses assigned?	109
What is a key index?	109
Maintaining the printer	110
Maintaining ink cartridges	110
Checking ink levels	110
Aligning the printhead	110
Cleaning the printhead nozzles	111
Cleaning the exterior of the printer	112
Cleaning the scanner glass	112
Troubleshooting	113
Before you troubleshoot	113
Using the Service Center to solve printer problems	113
If Troubleshooting does not solve your problem	113
Setup troubleshooting	113
Incorrect language appears on the display	114
Printhead errors	114
Software did not install	116
Print job does not print or is missing pages	116
Printer is printing blank pages	117
Printer is busy or does not respond	118
Cannot delete documents from the print queue	118
Cannot print through USB	118
Jams and misfeeds troubleshooting	119
Paper jam in the printer	119
Paper jam in the paper support	119
Paper jam in the ADF (selected models only)	120
Paper or specialty media misfeeds	120
Print troubleshooting	121
Poor quality at the edges of the page	121
Streaks or lines on printed image	122
Print speed is slow	122
Computer slows down when printing	122
Copy and scan troubleshooting	123
Copier or scanner does not respond	123
Scanner unit does not close	123
Poor copy or scanned image quality	123
Partial copies or scans of documents or photos	124
Scan was not successful	124
Scanning takes too long or freezes the computer	124
Cannot scan to a computer over a network	124
Fax troubleshooting	125
Fax troubleshooting checklist	125
Cannot send faxes	126
Cannot receive faxes	128
Cannot run the fax software	129
Fax error messages on the printer control panel	129
Memory card troubleshooting	131
Memory card troubleshooting checklist	132
Nothing happens when a memory card is inserted	132
Cannot print documents from a memory card or flash drive	132
Photos do not transfer from a memory card across a wireless network	133
Wireless troubleshooting	133
Wireless troubleshooting checklist	133
Resetting the wireless settings to factory defaults	134
Cannot print over wireless network	134
The Continue button is unavailable	138
Cannot print and there is a firewall on the computer	139
Wi-Fi indicator light is not lit	139
Wi-Fi indicator light is green but the printer does not print (Windows only)	140
Wi-Fi indicator light is still orange	141
Wi-Fi indicator light is blinking orange during installation	142
Wireless print server not installed	146
“Communication not available” message displays when printing wirelessly	146
Communication with printer lost when connected to Virtual Private Network (VPN)	148
Resolving intermittent wireless communications issues	149
Notices	152
Product information	152
Edition notice	152
UNITED STATES GOVERNMENT RIGHTS	153
Trademarks	153
Licensing notices	153
Federal Communications Commission (FCC) compliance information statement	153
Hinweis zum GS-Zeichen	154
Noise emission levels	154
Temperature information	155
Waste from Electrical and Electronic Equipment (WEEE) directive	155
Product disposal	155
Battery notice	155
ENERGY STAR	155
Power consumption	156
Product power consumption	156
Power Saver	156
Off mode	156
Total energy usage	156
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS	157
European Community (EC) directives conformity	160
Regulatory notices for telecommunication terminal equipment	161
Notice to users of the US telephone network: FCC requirements	161
South Africa telecommunications notice	162
Notice to users of the Canadian telephone network	162
Notice to users of the New Zealand telephone network	163
Notice to Users in the European Union	164
Regulatory notices for wireless products	164
Exposure to radio frequency radiation	164
Notice to users in Brazil	164
Industry Canada (Canada)	165
Taiwan NCC RF notice statement	165
Notice to users in the European Union	166

Match case Limit results 1 per page

software

Service Center

113

software did not install

116

software updates

checking

enabling

software, optional

finding, installing

speaker volume

adjusting

Speed Dial

setting up

75, 76

splitter, choosing

SSID

ad hoc

finding

105

locating

100

wireless network

streaks or lines on printed

image

122

supported memory cards and file

types

supported operating systems

switching from USB

to wireless

to wireless, using Mac OS X

switching from wireless

to USB

to USB, using Mac OS X

TCP/IP

108

technical support

113

telecommunication

notices

161, 162, 163, 164

temporary settings

changing into default

tips for

copying

printing

receiving faxes

scanning

sending faxes

transmission report, fax

transparencies

troubleshooting

checking an unresponsive

printer

113

contacting technical support

113

fax checklist

125

Service Center

113

solving basic printer

problems

113

wireless network

133

troubleshooting, copy

scanner unit does not close

123

troubleshooting, copy and scan

cannot scan to computer over a

network

124

copier or scanner does not

respond

123

partial document or photo

scans

124

poor scanned image quality

123

scan not successful

124

scanning takes too long or freezes

the computer

124

troubleshooting, fax

cannot receive faxes

128

cannot run fax software

129

cannot send faxes

126

error messages, printer control

panel

129

troubleshooting, jams and

misfeeds

paper jam in the ADF

120

paper jam in the paper

support

119

paper jam in the printer

119

paper or specialty media

120

troubleshooting, memory card

cannot print from a flash

drive

132

checklist

132

nothing happens when memory

card is inserted

132

troubleshooting, print

cannot delete documents from

print queue

118

computer slows down when

printing

122

poor quality at the edges of

page

121

slow print speed

122

streaks or lines on printed

image

122

troubleshooting, setup

cannot print through USB

118

incorrect language appears on

display

114

page does not print

116

printer does not respond

118

printer printing blank pages

117

printhead error

114

software did not install

116

troubleshooting, wireless

cannot print over wireless

network

134

changing wireless settings after

installation (Mac)

changing wireless settings after

installation (Windows)

photos do not print from memory

card across wireless

network

133

resolving communication

problems

149

Wi-Fi indicator light is blinking

orange

142

Wi-Fi indicator light is not lit

139

Wi-Fi indicator light is still

orange

141

TX report, fax

special wireless setup

instructions

uninstalling printer software

updating printer software

updating the application list

USB

96, 107

cable

102

Macintosh

USB connection

with network connection

107

USB port

user information, fax

setting

using

Macintosh printer software

Virtual Private Network

148

voice mail

setting up

voice mail, fax settings

Voice over Internet Protocol (VoIP)

fax setup

VoIP adapter

volume, adjusting

ringer and dial tone

speaker

Index

173