Lexmark T654 Service Manual - Page 211
Network service check, Questions / actions, Ready, Check - printer drivers
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4062 Step Check Yes No 5 Perform a print test. Does the problem remain? Replace the system card assembly. Go to "System card assembly removal (T650, T652, T654, T656)" on page 4-76. Problem solved. Network service check Note: Before starting this service check, print out the network setup page. This page is found under Menu Reports - Network Settings. Consult the network administrator to verify that the physical and wireless network settings displayed on the network settings page for the device are properly configured. If a wireless network is used, verify that the printer is in range of the host computer or wireless access point, and there is no electronic interference. Have the network administrator verify that the device is using the correct SSID, and wireless security protocols. For more network troubleshooting information, consult the Lexmark Network Setup Guide. Step Questions / actions Yes 1 If the device is physically connected to the network, verify that the ethernet cable is properly connected on both ends. Is the cable properly connected? Go to step 3. If the network is wireless, got to step 3. 2 Connect the ethernet cable. Did this fix the problem? Problem resolved 3 Check the printer's online status under Printers Go to step 5. and Faxes on the host computer. Delete all print jobs in the print queue. Is the printer online and in a Ready state. 4 Change the printer status to online. Did this fix the issue? Problem resolved. 5 Does the IP address displayed on the network settings page match the IP address in the port of the drivers using the printer? 6 Does the LAN use DHCP? Note: A printer should use a static IP address on a network. 7 Are the first two segments if the IP address 169.254? 8 POR the printer. Is the problem resolved Go to step 10. Go to step 7. Go to step 8. Problem resolved 9 Reset the address on the printer to match the IP address on the driver. Did this resolve the issue? Problem fixed. No Go to step 2. Go to step 3. Go to step 4. Go to step 5. Go to step 6. Go to step 9. Go to step 9 Go to step 10. Go to step 10. Diagnostic information 2-177