Lexmark T654 Service Manual - Page 37

User attendance messages, Invalid Refill Change - firmware error

Page 37 highlights

4062 User attendance messages Error code or message System Timeout 30.XX 31.XX 32.XX 34 Error contents System Timeout Invalid Refill Change Cartridge Defective Cartridge Cartridge part number X unsupported by device Short Paper Description/Action The system detects a firmware component that is no longer responding. Message is cleared when a new print cartridge is installed. Error code 31 displays when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective. Error 32 displays when the top cover is closed and an unsupported print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is supported. The printer determines the paper length is too short to print the formatted data. This occurs when the printer does not know the actual paper size loaded in the tray. For auto-size sensing trays, this error occurs if the paper stop is in the incorrect position. Make sure the Paper Size setting is correct for the size paper that is being used. Possible repair actions Turn the power off; wait a few seconds, and then turn the power back on. Install the proper print cartridge. 1. Install the proper print cartridge. 2. Ensure the print cartridge ID connector assembly is properly connected. 3. Replace the print cartridge ID connector assembly if problem remains. Go to "Print cartridge ID connector assembly removal (T650, T652, T654)" on page 4-59. Install the proper print cartridge. 1. Ensure the media tray guides are properly set for the media being used. 2. Ensure the Switch media size is properly connected. 3. Replace the switch media size if problem remains. Go to "Switch (media size) assembly removal (T650, T652, T654)" on page 4-74. 4. Replace the media tray assembly if problem remains. Diagnostic information 2-3

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Diagnostic information
2-3
4062
User attendance messages
Error
code or
message
Error contents
Description/Action
Possible repair actions
System
Timeout
System Timeout
The system detects a firmware
component that is no longer
responding.
Turn the power off; wait a few
seconds, and then turn the
power back on.
30.XX
Invalid Refill Change
Cartridge
Message is cleared when a
new print cartridge is installed.
Install the proper print
cartridge.
31.XX
Defective Cartridge
Error code 31 displays when
the top front cover is closed
and a defective print cartridge
is detected. It may take the
printer 10-20 seconds to
determine if the print cartridge
is defective.
1. Install the proper print
cartridge.
2. Ensure the print cartridge ID
connector assembly is properly
connected.
3. Replace the print cartridge
ID connector assembly if
problem remains. Go to
“Print
cartridge ID connector
assembly removal (T650,
T652, T654)” on page 4-59
.
32.XX
Cartridge part number
X unsupported by
device
Error 32 displays when the top
cover is closed and an
unsupported print cartridge is
detected. It may take the
printer 10-20 seconds to
determine if the print cartridge
is supported.
Install the proper print
cartridge.
34
Short Paper
The printer determines the
paper length is too short to
print the formatted data. This
occurs when the printer does
not know the actual paper size
loaded in the tray. For auto-size
sensing trays, this error occurs
if the paper stop is in the
incorrect position. Make sure
the Paper Size setting is
correct for the size paper that is
being used.
1. Ensure the media tray
guides are properly set for the
media being used.
2. Ensure the Switch media
size is properly connected.
3. Replace the switch media
size if problem remains.
Go to
“Switch (media size)
assembly removal (T650,
T652, T654)” on page 4-74
.
4. Replace the media tray
assembly if problem remains.