Lexmark X560n Troubleshooting Guide - Page 7
Light colored line, white line, or, incorrectly colored line, Streaked vertical lines, Print is too - fuser
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CHECK TO SEE IF MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE Replace the print cartridge if the defects occur every: • 22 mm (.87 in.) • 25 mm (.98 in.) • 26 mm (1.02 in.) • 29 mm (1.14 in.) • 75 mm (2.95 in.) CHECK TO SEE IF MARKS OCCUR ACROSS THE PAGE REPEATEDLY IN ALL COLORS Replace the transfer belt if the defects occur every: • 28 mm (1.10 in.) • 38 mm (1.50 in.) • 57 mm (2.25 in.) Replace the fuser if the defects occur every: • 19 mm (.75 in.) • 31 mm (1.22 in.) • 43 mm (1.69 in.) • 83 mm (3.27 in.) • 94 mm (3.70 in.) Light colored line, white line, or incorrectly colored line These are possible solutions. Try one or more of the following: CLEAN THE LASER LENS The laser lens may be dirty. IS A PRINT CARTRIDGE DEFECTIVE? Replace the print cartridge causing the line. IS THE TRANSFER BELT DEFECTIVE? Replace the transfer belt. IS THE FUSER DEFECTIVE? Replace the fuser. Streaked vertical lines These are possible solutions. Try one or more of the following: IS THE TONER SMEARED? Try feeding from another tray. IS A PRINT CARTRIDGE DEFECTIVE? Replace the print cartridge causing the streaks. IS THE TRANSFER BELT DEFECTIVE? Replace the transfer belt. Print is too light These are possible solutions. Try one or more of the following: MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to print. Note: This solution applies to Windows users only. CHECK THE PAPER TYPE SETTING From Print Properties, make sure the Paper Type setting matches the paper loaded in the tray. IS THE TONER LOW? When Replace Print Cartridge Soon appears or when the print becomes faded, you may be able to extend the life of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the print cartridge and continue printing. IS A PRINT CARTRIDGE DEFECTIVE? Replace the print cartridge. Print irregularities These are possible solutions. Try one or more of the following: