Lexmark XC6152 User Guide

Lexmark XC6152 Manual

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  • Lexmark XC6152 | User Guide - Page 1
    XC6100 Series User's Guide January 2016 Machine type(s): 7563 Model(s): 196, 197 www.lexmark.com
  • Lexmark XC6152 | User Guide - Page 2
    the home screen...18 Setting up Forms and Favorites...18 Setting up Card Copy...18 Using Shortcut Center...19 Setting up Scan Center...19 Using Customer Support...19 Setting up Device Quotas...19 Using QR Code Generator...20 Using Google Drive...20 Using Display Customization...21 Configuring
  • Lexmark XC6152 | User Guide - Page 3
    Contents 3 Printing...26 Printing from a computer...26 Printing forms...26 Printing from a flash drive...26 Supported flash drives and file types...27 Configuring confidential jobs...28 Printing held jobs...28 Printing a font sample list...29 Printing a directory list...29
  • Lexmark XC6152 | User Guide - Page 4
    hard disk encryption...53 Restoring factory default settings...53 Statement of Volatility...53 Maintaining the printer 55 Networking...55 Setting up serial printing (Windows only)...56 Cleaning printer parts...57 Ordering parts and supplies...58 Replacing parts and supplies...61 Moving the printer
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    jam in door G...110 Troubleshooting 114 Network connection problems...114 Hardware options problems...116 Paper feed problems...118 Printing problems...121 Color quality problems...140 Faxing problems...143 Scanning problems...146 Contacting customer support...149 Upgrading and migrating 150
  • Lexmark XC6152 | User Guide - Page 6
    a risk of being caught between moving parts. CAUTION-POTENTIAL INJURY: To avoid the risk used with this product. The use of non-Lexmark surge protection devices may result in a risk of Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before
  • Lexmark XC6152 | User Guide - Page 7
    surface able to support the full footprint of the printer. • Any cart options must have a surface able to support the dimensions of the options. • Keep on supported configurations, see www.lexmark.com/ label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and
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    use of other replacement parts. Refer service or repairs, other than those described in the user documentation, to a service representative. This product if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then
  • Lexmark XC6152 | User Guide - Page 9
    tips, instructions, and reference material. Go to http://infoserve.lexmark.com/ids/ and select your product. Help Menu Pages-The guides may be available on the printer firmware and at http://support.lexmark.com. Lexmark Accessibility Guide-The guide is available at http://support.lexmark.com. Help
  • Lexmark XC6152 | User Guide - Page 10
    updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support http://support.lexmark.com Note: Select ://support.lexmark.com. • In other countries and regions-See the printed warranty that came with the printer. Product Information Guide-This
  • Lexmark XC6152 | User Guide - Page 11
    or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. You can configure your printer by adding three optional 550‑sheet trays and an optional 2200‑sheet
  • Lexmark XC6152 | User Guide - Page 12
    Learning about the printer 12 1 Control panel 2 Standard bin 3 Automatic document feeder (ADF) 4 Staple finisher 5 Standard 550‑sheet tray 6 Optional 550‑sheet trays 7 Optional 2200‑sheet tray 8 Multipurpose feeder Attaching cables CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical
  • Lexmark XC6152 | User Guide - Page 13
    printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port. 2 LINE port Connect the printer to an active telephone line through a standard
  • Lexmark XC6152 | User Guide - Page 14
    . 6 Start button Start a job, depending on which mode is selected. 7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning. 8 Stop or Cancel button Stop the current job. 9 Backspace button Move the cursor backward and delete a character in
  • Lexmark XC6152 | User Guide - Page 15
    light Off Blue Red Printer status The printer is off or in Hibernate mode. The printer is ready or processing data. The printer requires user intervention. Power button light Off Solid amber Blinking amber Printer status The printer is off, ready, or processing data. The printer is in sleep
  • Lexmark XC6152 | User Guide - Page 16
    the home screen. Access, create, and organize contacts. Scan and save documents directly to the computer. Scan and save documents directly to an FTP server. Organize all Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware
  • Lexmark XC6152 | User Guide - Page 17
    optional card is installed. Print Quality Pages Color Quality Guide Device Connection Guide Print Copy Guide Shortcuts E‑mail Guide Fax Information Guide Network Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide Printing a menu settings page From the home screen
  • Lexmark XC6152 | User Guide - Page 18
    are correct, type the IP address of the host computer where the bookmark is located. • Make sure that the printer has access rights to the folder where the bookmark is located. 4 Apply the changes. Setting up Card Copy 1 Open a Web browser, and then type the printer IP address in the address
  • Lexmark XC6152 | User Guide - Page 19
    unique shortcut name. 4 Apply the changes. Setting up Scan Center 1 From the home screen, touch Scan Center. 2 Select and create a destination, and then on configuring the application settings, see the Customer Support Administrator's Guide. Setting up Device Quotas You may need administrative rights
  • Lexmark XC6152 | User Guide - Page 20
    either of the following: • Select a default QR code value. • Type a QR code value. 4 Apply the changes. Using Google Drive Scanning a document Notes: • Make sure that , type your user credentials. 4 Select a destination folder. 5 Scan the document, and then follow the instructions on the display.
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    From the home screen, touch Google Drive. 2 If prompted, type your user credentials. 3 Touch beside the document. 4 Print the document. Note: For gure the printer for the application, see the Google Drive Administrator's Guide. Using Display Customization 1 From the home screen, touch Change
  • Lexmark XC6152 | User Guide - Page 22
    tray separately. Keep all other trays closed until needed. 1 Pull out the tray. Note: Do not remove trays while the printer is busy. 2 Adjust the guides to match the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the
  • Lexmark XC6152 | User Guide - Page 23
    Loading paper and specialty media 23 3 Flex, fan, and align the paper edges before loading. 4 Load the paper with the printable side faceup. Notes: • Load letterhead faceup with the header on the left side of the tray for one‑sided printing. • Load letterhead facedown with the header on the right
  • Lexmark XC6152 | User Guide - Page 24
    Loading paper and specialty media 24 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper. • Load paper, card
  • Lexmark XC6152 | User Guide - Page 25
    with the flap side up and against the left side of the paper guide. Load European envelopes with the flap side up and entering the printer from the printer control panel. Warning-Potential Damage: The temperature of the fuser varies according to the specified paper type. To avoid printing issues, match
  • Lexmark XC6152 | User Guide - Page 26
    CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers. Printing from a computer Note: For specialty media such as labels, card stock, and envelopes, set the paper
  • Lexmark XC6152 | User Guide - Page 27
    from the memory device. Loss of data or a malfunction can occur. Supported flash drives and file types Flash drives • Lexar JumpDrive S70 and 32GB) Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system
  • Lexmark XC6152 | User Guide - Page 28
    entered. Note: When the limit is reached, the print jobs for that user name are deleted. Confidential Job Expiration Set the amount of time before stored in the printer until you log in and release or delete them manually. Repeat Job Expiration Set the amount of time before repeat jobs are deleted
  • Lexmark XC6152 | User Guide - Page 29
    of the home screen. 2 Select the job to cancel. From the computer 1 Depending on the operating system, do either of the following: • Open the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer. 2 Select the job to cancel.
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    Copying 30 Copying Making copies 1 Load an original document into the ADF tray or on the scanner glass. Notes: • To avoid a cropped image, make sure that the size of the original document and output is the same. • To make a quick copy, from the control panel, press . 2 From the home screen, touch
  • Lexmark XC6152 | User Guide - Page 31
    Notes: • Changing the size of the original document or output after setting Scale restores the scale value to Auto. • Auto is the factory default setting. It adjusts the scan image of the original document to fit the size of the paper onto which you are copying. 3 Send the copy job. Collating copies
  • Lexmark XC6152 | User Guide - Page 32
    E-mailing 32 E-mailing Setting up the e‑mail function 1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup. 2 Turn off the printer, wait for about 10 seconds, and then turn it back on. 3 From the Before You Begin screen, select Change the Settings and Continue with the
  • Lexmark XC6152 | User Guide - Page 33
    E-mailing 33 Creating an e-mail shortcut 1 From the home screen, touch E‑mail. 2 Configure the settings, and then touch . 3 Enter a shortcut name. 4 Apply the changes.
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    Faxing 34 Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue. • The indicator
  • Lexmark XC6152 | User Guide - Page 35
    end of the telephone cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on any number of rings that you want.
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    Faxing 36 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes
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    Faxing 37 Connected to different wall jacks 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes
  • Lexmark XC6152 | User Guide - Page 38
    sharing the line with a telephone subscribed to voice mail service 1 Connect one end of the telephone cable to the , and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax
  • Lexmark XC6152 | User Guide - Page 39
    Faxing 39 Setting up fax using digital subscriber line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid
  • Lexmark XC6152 | User Guide - Page 40
    printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such
  • Lexmark XC6152 | User Guide - Page 41
    Faxing 41 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost
  • Lexmark XC6152 | User Guide - Page 42
    Faxing 42 Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. 3 Connect your analog telephone to the telephone port
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    Faxing 43 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Connect your analog
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    the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519
  • Lexmark XC6152 | User Guide - Page 45
    Faxing 45 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11
  • Lexmark XC6152 | User Guide - Page 46
    Faxing 46 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1 Connect one end of the telephone cable to the line
  • Lexmark XC6152 | User Guide - Page 47
    47 Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on necessary, configure other fax settings. 4 Send the fax job. Using the computer For Windows users 1 With a document open, click File > Print. 2 Select the printer, and then click
  • Lexmark XC6152 | User Guide - Page 48
    Faxing 48 For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer and enter the recipient number. 3 If necessary, configure other fax settings. 4 Send the fax job.
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    Faxing 49 3 Adjust the Darkness setting. 4 Send the fax job. Viewing a fax log 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such
  • Lexmark XC6152 | User Guide - Page 50
    the ADF tray or on the scanner glass. 2 Insert the flash drive into the USB port. 3 Select the destination folder, and then touch Scan to USB. 4 If necessary, adjust the scan settings. 5 Send the scan job. Warning-Potential Damage: Do not touch the printer or the flash drive in the area shown while
  • Lexmark XC6152 | User Guide - Page 51
    Scanning 51 Sending scanned documents to a computer 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Profiles > Scan To Computer. 3 Select the scan profile where you want to save the document.
  • Lexmark XC6152 | User Guide - Page 52
    all information on nonvolatile memory check box, and then touch ERASE. 3 Follow the instructions on the display. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and
  • Lexmark XC6152 | User Guide - Page 53
    instructions Defaults > Restore Settings > Restore all settings > RESTORE > Start. For more information, see "Erasing printer memory" on page 52. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user serviced by someone from
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    . • Degaussing-Flushes the hard disk with a magnetic field that erases stored data • Crushing-Physically compresses the hard disk to break component parts and render them unreadable • Milling-Physically shreds the hard disk into small metal bits Note: Most data can be erased electronically, but the
  • Lexmark XC6152 | User Guide - Page 55
    : Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Networking wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. Using the Push Button method 1 From the
  • Lexmark XC6152 | User Guide - Page 56
    solutions port (ISP) to a printer previously configured for an Ethernet connection, then disconnect the printer from the Ethernet network. For Windows users 1 Open the printers folder. 2 From the shortcut menu of the printer with the new ISP, open the printer properties. 3 Configure the port from the
  • Lexmark XC6152 | User Guide - Page 57
    Maintaining the printer 57 Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from
  • Lexmark XC6152 | User Guide - Page 58
    setting by touching the top section of the home screen. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its
  • Lexmark XC6152 | User Guide - Page 59
    actual yield and may cause cartridge parts to fail before toner exhaustion. Item BSD Black Cyan photoconductor unit Item Photoconductor unit (1 pack) Photoconductor unit (3 pack) Part number 72K0P00 72K0Q00 Ordering developer units Item Return Program developer units Black developer unit Part
  • Lexmark XC6152 | User Guide - Page 60
    developer kit Cyan developer unit Magenta developer unit Yellow developer unit Regular developer units Black developer unit Color (CMY) developer kit Cyan developer unit Magenta developer unit Yellow developer unit Part Part number 25A0013 Ordering a waste toner bottle Item Waste toner bottle Part
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    Maintaining the printer 61 3 Select the type of notification. 4 Apply the changes. Replacing parts and supplies Replacing a developer unit 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the
  • Lexmark XC6152 | User Guide - Page 62
    Maintaining the printer 62 3 Remove the waste toner bottle. 4 Remove the imaging unit. 5 Remove the developer unit. 6 Unpack the new developer unit, and then remove the packing material.
  • Lexmark XC6152 | User Guide - Page 63
    Maintaining the printer 63 7 Insert the new developer unit. 8 Insert the imaging unit. 9 Insert the waste toner bottle. 10 Close doors A and B. Replacing the fuser 1 Turn off the printer. 2 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
  • Lexmark XC6152 | User Guide - Page 64
    Maintaining the printer 64 3 Remove the fuser. 4 Unpack the new fuser. 5 Clean the fuser lens using the cotton swab that came with the package.
  • Lexmark XC6152 | User Guide - Page 65
    Maintaining the printer 65 6 Insert the new fuser until it clicks into place. 7 Close door B. 8 Turn on the printer. Replacing a photoconductor unit 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the
  • Lexmark XC6152 | User Guide - Page 66
    Maintaining the printer 66 2 Open door A. 3 Remove the waste toner bottle.
  • Lexmark XC6152 | User Guide - Page 67
    the packing material. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future
  • Lexmark XC6152 | User Guide - Page 68
    Maintaining the printer 68 8 Insert the imaging unit. 9 Insert the waste toner bottle. 10 Close doors A and B. Replacing an imaging unit 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the
  • Lexmark XC6152 | User Guide - Page 69
    Maintaining the printer 69 2 Open door A. 3 Remove the waste toner bottle.
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    the packing material. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future
  • Lexmark XC6152 | User Guide - Page 71
    Maintaining the printer 71 7 Insert the waste toner bottle. 8 Close doors A and B. Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge.
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    Maintaining the printer 72 4 Insert the new toner cartridge until it clicks into place. 5 Close door A. Replacing the pick roller Replacing the pick roller in the 550‑sheet tray 1 Turn off the printer. 2 Remove the tray.
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    Maintaining the printer 73 3 Remove the pick roller. 4 Unpack the new pick roller.
  • Lexmark XC6152 | User Guide - Page 74
    Maintaining the printer 74 5 Insert the new pick roller until it clicks into place. 6 Insert the tray. 7 Turn on the printer.
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    Maintaining the printer 75 Replacing the pick roller in the 2200‑sheet tray 1 Turn off the printer. 2 Pull out, and then unlock the tray. 3 Remove the tray. 4 Remove the pick roller. 5 Unpack the new pick roller.
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    Maintaining the printer 76 6 Insert the new pick roller until it clicks into place. 7 Insert the tray. 8 Turn on the printer.
  • Lexmark XC6152 | User Guide - Page 77
    Maintaining the printer 77 Replacing the separator bracket 1 Pull out the tray. 2 Remove the separator bracket. 3 Unpack the new separator bracket. 4 Insert the new separator bracket until it clicks into place. 5 Insert the tray.
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    Maintaining the printer 78 Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Unpack the new waste toner bottle. 4 Insert the new waste toner bottle. 5 Close door A.
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    Maintaining the printer 79 Replacing the transfer belt 1 Turn off the printer. 2 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Open door A.
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    Maintaining the printer 80 4 Remove the waste toner bottle. 5 Open door A1. 6 Remove the transfer belt.
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    -Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the transfer belt. Doing so may affect the print quality of future print jobs. 8 Insert the new transfer
  • Lexmark XC6152 | User Guide - Page 82
    Maintaining the printer 82 10 Insert the waste toner bottle. 11 Close doors A and B. 12 Turn on the printer. Replacing the transfer roller 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might
  • Lexmark XC6152 | User Guide - Page 83
    Maintaining the printer 83 3 Unpack the new transfer roller. Note: Do not remove the white packing material. 4 Insert the new transfer roller. 5 Remove the white packing material. 6 Close door B.
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    Open door D. 3 Remove the ADF pick roller cover. 4 Remove the ADF pick roller. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area
  • Lexmark XC6152 | User Guide - Page 85
    pick roller. 6 Insert the new ADF pick roller until it clicks into place. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away
  • Lexmark XC6152 | User Guide - Page 86
    Open door D. 3 Remove the ADF pick roller cover. 4 Remove the ADF feed roller. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area
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    Maintaining the printer 87 5 Unpack the new ADF feed roller. 6 Insert the new ADF feed roller until it clicks into place. 7 Insert the ADF pick roller cover until it clicks into place. 8 Close door D. 9 Turn on the printer.
  • Lexmark XC6152 | User Guide - Page 88
    door D. 3 Remove the ADF separator roller cover. 4 Remove the ADF separator roller. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an
  • Lexmark XC6152 | User Guide - Page 89
    Maintaining the printer 89 5 Unpack the new ADF separator roller. 6 Insert the new ADF separator roller until it clicks into place. 7 Insert the ADF separator roller cover until it clicks into place. 8 Close door D. 9 Turn on the printer. Replacing the staple cartridge unit Replacing the staple
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    Maintaining the printer 90 2 Open door G. 3 Remove the staple cartridge. 4 Unpack the new staple cartridge.
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    Maintaining the printer 91 5 Insert the new staple cartridge until it clicks into place. 6 Close doors G and C. CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Replacing the staple cartridge holder in the staple finisher 1 Open
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    Maintaining the printer 92 2 Open door G. 3 Pull out the staple cartridge holder.
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    Maintaining the printer 93 4 Remove the staple cartridge. 5 Unpack the new staple cartridge holder. 6 Insert the staple cartridge until it clicks into place.
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    the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to
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    warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Setting up both sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper.
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    are either reused or demanufactured for recycling. The boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with the cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www
  • Lexmark XC6152 | User Guide - Page 97
    below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use
  • Lexmark XC6152 | User Guide - Page 98
    printed output for blank pages. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. Jam locations 1 Multipurpose feeder 2 Duplex unit 3 Fuser 4 Automatic document feeder (ADF)
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    Clearing jams 99 Jam locations 5 Standard bin 6 Door G 7 Door F 8 Trays Paper jam in trays 1 Pull out the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray.
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    Clearing jams 100 4 Open the tray cover. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 6 Close the tray cover. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments
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    Clearing jams 101 3 Open door B, and then remove any paper fragments. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 4 Close door B. 5 Flex, fan, and align the paper edges before loading.
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    3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area
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    Clearing jams 103 5 Open the scanner cover. 6 Open door E. 7 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 104 8 Close door E and the scanner cover. Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 Open door B, and then remove any paper fragments. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk
  • Lexmark XC6152 | User Guide - Page 105
    Clearing jams 105 3 Close door B. Paper jam in door B Paper jam in the fuser 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface
  • Lexmark XC6152 | User Guide - Page 106
    Clearing jams 106 3 Open the fuser access door. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Close door B. Paper jam in the duplex unit 1 Open door B.
  • Lexmark XC6152 | User Guide - Page 107
    Clearing jams 107 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Open the duplex cover. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark XC6152 | User Guide - Page 108
    Clearing jams 108 5 Close the duplex cover and door B. Paper jam in the finisher bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark XC6152 | User Guide - Page 109
    Clearing jams 109 2 Open door C. 3 Open door F. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark XC6152 | User Guide - Page 110
    Clearing jams 110 5 Close doors F and C. CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Staple jam in door G 1 Open door C.
  • Lexmark XC6152 | User Guide - Page 111
    Clearing jams 111 2 Open door G. 3 Pull out the staple cartridge holder.
  • Lexmark XC6152 | User Guide - Page 112
    Clearing jams 112 4 Lift the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. 5 Close the staple guard.
  • Lexmark XC6152 | User Guide - Page 113
    Clearing jams 113 6 Insert the staple cartridge holder. 7 Close doors G and C. CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C.
  • Lexmark XC6152 | User Guide - Page 114
    Troubleshooting 114 Troubleshooting Network connection problems Embedded Web Server does not open Action Step 1 Check if you are using a supported browser: • Windows Internet Explorer version 9 or later • Macintosh Safari version 8.0.3 or later • Google Chrome • Mozilla Firefox Yes Go to step 2.
  • Lexmark XC6152 | User Guide - Page 115
    flash drives and file types" on page 27 Go to step 3. The problem is solved. Does the problem remain? Step 3 Check if the front USB port is disabled. Contact customer The problem is support. solved. Does the problem remain? Enabling the USB port From the home screen, touch Settings > Network
  • Lexmark XC6152 | User Guide - Page 116
    . Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 166. b Resend the print job. The problem is solved. Does the internal option operate correctly? No Go
  • Lexmark XC6152 | User Guide - Page 117
    Troubleshooting 117 Internal solutions port does not operate correctly Action Yes Step 1 an internal solutions port" on page 151. Note: Use a supported ISP. The problem is solved. Does the ISP operate correctly? Step 3 The problem is Check the cable and the ISP connection. solved. a Use
  • Lexmark XC6152 | User Guide - Page 118
    Troubleshooting 118 Paper feed problems Envelope seals when printing Action Yes 1 Use envelopes flaps. 2 Resend the print job. Does the envelope seal when printing? Contact customer support. No The problem is solved. Collated printing does not work Action Step 1 a From the home screen,
  • Lexmark XC6152 | User Guide - Page 119
    Troubleshooting 119 Paper curl Action Step 1 Move the paper guides in the tray to the correct position for the paper loaded. Yes Go to step 2. No The problem to use it. b Resend the print job. Contact customer The problem is support. solved. Is the paper still curled? Tray linking does not
  • Lexmark XC6152 | User Guide - Page 120
    support. Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if the paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides package. b Print the document. Contact customer The problem is support. solved. Do paper jams still occur frequently?
  • Lexmark XC6152 | User Guide - Page 121
    Troubleshooting 121 Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem PDF files, generate a new file, and then print the documents. The problem is solved. Are the documents printed? Step 3 The problem job. For Macintosh users a Save and name
  • Lexmark XC6152 | User Guide - Page 122
    Troubleshooting 122 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact customer support. Slow printing Action Step 1 a Make sure that the printer is not in Eco‑Mode. b Resend the print job. Is the printer still printing
  • Lexmark XC6152 | User Guide - Page 123
    Troubleshooting 123 Print jobs do not print Action Yes Step 1 The problem is a From the document reinstall the printer software. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Is the document printed? No Go to step 2. Go
  • Lexmark XC6152 | User Guide - Page 124
    of the imaging unit or imaging kit. b Resend the print job. No The problem is solved. Is the printer still printing blank or white pages? Step 2 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Is the printer still
  • Lexmark XC6152 | User Guide - Page 125
    Go to step 5. settings to match the paper you are printing on. Go to step 6. The problem is solved. Is the print still too dark? Step 6 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Is the print still too dark?
  • Lexmark XC6152 | User Guide - Page 126
    on the printer control panel. b Resend the print job. The problem is solved. Do ghost images still appear on prints? Step 3 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Do ghost images still appear on prints? Gray
  • Lexmark XC6152 | User Guide - Page 127
    on the printer control panel. b Resend the print job. No The problem is solved. Does gray background still appear on prints? Step 2 a Remove, and then reinstall the imaging unit or imaging kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging unit or imaging
  • Lexmark XC6152 | User Guide - Page 128
    Troubleshooting 128 Action Yes Step 2 Go to step 3. a Depending on your operating on prints? Step 5 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Do horizontal dark lines still appear on prints? Horizontal white
  • Lexmark XC6152 | User Guide - Page 129
    Troubleshooting 129 Note: If horizontal dark lines keep appearing on kit. b Resend the print job. The problem is solved. Do horizontal white lines still appear on prints? Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem
  • Lexmark XC6152 | User Guide - Page 130
    Troubleshooting 130 Action Yes Step 1 The problem is a Move the paper guides in the tray to the correct position for the solved. paper loaded. b Resend the print job. Are the margins correct? Step 2 The problem is a Depending on your operating system, specify the paper size solved. from
  • Lexmark XC6152 | User Guide - Page 131
    Troubleshooting 131 Light print Action Step 1 a From the Quality menu on the control panel, select Color Adjust. b Resend the print job. Yes Go to step 2. No The problem is solved. Is the print still too light? Step 2 Go to step 3. a Depending on your operating system, increase the toner
  • Lexmark XC6152 | User Guide - Page 132
    are ready to use it. b Resend the print job. Yes Go to step 6. No The problem is solved. Is the print still too light? Step 6 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. Warning-Potential Damage: Do not expose the imaging unit or imaging
  • Lexmark XC6152 | User Guide - Page 133
    Troubleshooting 133 Print crooked or skewed AAABBBC)CCDDD)EEE Action Yes Step 1 Go to step 2. a Move the paper guides in the tray to the correct position for the paper loaded. b Resend the print job. No The problem is solved. Is the print still crooked or skewed? Step 2 a Load paper from
  • Lexmark XC6152 | User Guide - Page 134
    photoconductor unit. • If the distance between the defects equals 42.0 mm (1.65 in.), then replace the developer unit. Take note of the The problem is solved. distance, and then contact customer support or your service 127.6 mm (5.02 in.), then replace the fuser. 2 Resend the print job. Do the
  • Lexmark XC6152 | User Guide - Page 135
    change the settings on the printer control panel. b Resend the print job. The problem is solved. Is the page or image still clipped? Step 3 a Remove, and then reinstall the imaging unit or imaging kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging unit or imaging
  • Lexmark XC6152 | User Guide - Page 136
    Troubleshooting Toner easily rubs off ABC DEF Leading edge Trailing edge toner still rub off? Yes Contact customer support. Uneven print density 136 No The problem is solved. Action Yes Replace the imaging unit or imaging kit, and then resend the print Contact customer job. support
  • Lexmark XC6152 | User Guide - Page 137
    Troubleshooting 137 Vertical dark lines or streaks Leading edge kit. b Resend the print job. The problem is solved. Do vertical dark lines or streaks still appear on prints? Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem
  • Lexmark XC6152 | User Guide - Page 138
    Troubleshooting 138 Vertical white lines Leading edge Trailing edge kit. b Resend the print job. The problem is solved. Do vertical white lines still appear on prints? Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem
  • Lexmark XC6152 | User Guide - Page 139
    Troubleshooting 139 The printer is not responding Action Step 1 Connect the power cord to the electrical outlet. Yes The problem is solved. CAUTION-POTENTIAL INJURY: To printer responding? Step 7 Install the correct print driver. The problem is solved Go to step 8. Is the printer responding?
  • Lexmark XC6152 | User Guide - Page 140
    are not linked. b Print the document. The problem is solved. Is the document printed from the correct tray or on the correct paper? No Contact customer support. No Go to step 2. Go to step 3. Contact customer support. Color quality problems Adjusting toner darkness 1 From the home screen, touch
  • Lexmark XC6152 | User Guide - Page 141
    Troubleshooting 141 Modifying the colors in printed output 1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction > Manual a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of
  • Lexmark XC6152 | User Guide - Page 142
    Troubleshooting , yellow, and black toner used to produce the color manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. Manual problem depends on: • The Color Correction setting being used (Auto, Off, or Manual
  • Lexmark XC6152 | User Guide - Page 143
    Troubleshooting 143 Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment solved. are
  • Lexmark XC6152 | User Guide - Page 144
    Troubleshooting 144 Action Yes Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of
  • Lexmark XC6152 | User Guide - Page 145
    the telephone number manually. The problem is solved. problem is solved. Can you receive faxes? Step 3 Replace the toner cartridge. The problem is solved. For more information, see the instruction sheet that came with the supply. Can you receive faxes? No Go to step 2. Contact customer support
  • Lexmark XC6152 | User Guide - Page 146
    ? Step 3 Replace the toner cartridge. The problem is solved. For more information, see the instruction sheet that came with the supply. Is the fax print quality satisfactory? No Go to step 2. Go to step 3. Contact customer support. Scanning problems Cannot scan from a computer Action Yes
  • Lexmark XC6152 | User Guide - Page 147
    Action Yes Step 1 The problem is Check the cable connections. solved. a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. b Resend the scan job. Is the scan job successful? No Go to step 2. Contact customer support. No Go to step 2. Contact
  • Lexmark XC6152 | User Guide - Page 148
    Troubleshooting 148 Action Yes Step 2 Check the file you want to scan. The problem is solved. a Make sure that the file name is not already used in the destination folder. b Make sure that the document or photo you want to scan is not open in another application. c Resend the scan job. Is the
  • Lexmark XC6152 | User Guide - Page 149
    Library E-mail Live chat You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve
  • Lexmark XC6152 | User Guide - Page 150
    Upgrading and migrating 150 Upgrading and migrating Hardware Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts - Application cards • Forms and Bar Code • PRESCRIBE • IPDS • LexmarkTM Internal Solutions Port (ISP) - MarkNetTM N8360 (802.11 b/g/n/a wireless print server
  • Lexmark XC6152 | User Guide - Page 151
    Upgrading and migrating 151 3 Unpack the memory card. Warning-Potential Damage: Avoid touching the connection points along the edge of the card. 4 Insert the memory card until it clicks into place. 5 Reattach the access cover. 6 Connect the power cord to the electrical outlet, and then turn on
  • Lexmark XC6152 | User Guide - Page 152
    Upgrading and migrating 152 3 Unpack the internal solutions port (ISP) kit. 1 ISP 2 Mounting bracket 3 Thumbscrews 4 If necessary, remove the printer hard disk.
  • Lexmark XC6152 | User Guide - Page 153
    Upgrading and migrating 153 5 Insert the bracket into the board until it clicks into place. 6 Attach the ISP to the bracket.
  • Lexmark XC6152 | User Guide - Page 154
    Upgrading and migrating 154 7 If necessary, attach the hard disk to the ISP. a Remove the hard disk bracket. b Connect the hard disk to the ISP. Warning-Potential Damage: Do not touch or press the center of the hard disk.
  • Lexmark XC6152 | User Guide - Page 155
    Upgrading and migrating 155 8 Reattach the access cover. 9 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical
  • Lexmark XC6152 | User Guide - Page 156
    Upgrading and migrating 156 4 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning-Potential Damage: Improper installation of the card may cause damage to the card and the controller board. 5 Reattach the
  • Lexmark XC6152 | User Guide - Page 157
    Upgrading and migrating 157 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. 3 Unpack the hard disk. 4 Attach the hard disk to the
  • Lexmark XC6152 | User Guide - Page 158
    Upgrading and migrating 158 If an internal solutions port (ISP) is installed, then do the following: a Remove the hard disk bracket. b Attach the hard disk to the ISP.
  • Lexmark XC6152 | User Guide - Page 159
    MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer
  • Lexmark XC6152 | User Guide - Page 160
    cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 7 Turn on the printer. If necessary, manually add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print
  • Lexmark XC6152 | User Guide - Page 161
    Upgrading and migrating 161 • Printer • Staple finisher Installing the staple finisher 1 Turn off the printer. 2 Open door C. 3 Open door A.
  • Lexmark XC6152 | User Guide - Page 162
    Upgrading and migrating 162 4 Remove the paper bail. 5 Remove the standard bin insert.
  • Lexmark XC6152 | User Guide - Page 163
    Upgrading and migrating 163 6 Remove the staple finisher connector cover. 7 Unpack the staple finisher, and then remove the packing material. 8 Insert the staple finisher until it clicks into place. 9 Close doors A and C. CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of
  • Lexmark XC6152 | User Guide - Page 164
    Upgrading and migrating 164 Installing the keyboard tray 1 Turn off the printer. 2 Open door A. 3 Remove the keyboard attach cover. 4 Unpack the keyboard tray.
  • Lexmark XC6152 | User Guide - Page 165
    Upgrading and migrating 165 5 Attach the keyboard to the base. 6 Insert the keyboard tray. 7 Close door A. 8 Turn on the printer.
  • Lexmark XC6152 | User Guide - Page 166
    and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu. Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you
  • Lexmark XC6152 | User Guide - Page 167
    click Export Configuration or Import Configuration. b Follow the instructions on the screen. Updating firmware Some applications require a minimum device device firmware, contact your Lexmark representative. 1 From the Embedded Web Server, click Settings > Device > Update Firmware. 2 Browse to locate the
  • Lexmark XC6152 | User Guide - Page 168
    and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www
  • Lexmark XC6152 | User Guide - Page 169
    licensing notices associated with this product can be viewed from the root directory of the installation software CD. Trademarks Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of
  • Lexmark XC6152 | User Guide - Page 170
    55 (color); Twosided: 56 (mono), 56 (color) Scanning 54 (mono); 55 (color) Copying 57 (mono); 58 (color) Ready 15 Values are subject to change. See www.lexmark.com for current values. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch the areas near these
  • Lexmark XC6152 | User Guide - Page 171
    and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when
  • Lexmark XC6152 | User Guide - Page 172
    copies copying 31 Color Correction manual 141 Color Correction Content 141 color quality, troubleshooting print appears tinted 142 confidential print jobs 28 configuring supply notifications, imaging unit 60 supply notifications, maintenance kit 60 supply notifications, toner cartridge 60 configuring
  • Lexmark XC6152 | User Guide - Page 173
    service 41 DSL connection 39 standard telephone line connection 35 VoIP 40 fax troubleshooting drive printing from 26 scanning 50 font sample list driver 166 internal solutions port installing 151 troubleshooting 117 J jam, clearing automatic document feeder 102 duplex unit 105 finisher bin 108 fuser
  • Lexmark XC6152 | User Guide - Page 174
    170, 171 O optional card installing 155 options firmware cards 150 174 memory card 150 ordering developer unit 59 imaging units 60 photoconductor unit 59 ordering supplies staple cartridges 60 waste toner bottle 60 organizing cables 12 P paper saving 31 Universal size setting 22 paper jam in door
  • Lexmark XC6152 | User Guide - Page 175
    developer unit 61 replacing a photoconductor unit 65 replacing a toner cartridge 71 replacing an imaging unit 68 replacing parts default settings 53 RJ11 adapter 43 S safety information 6, 7, 8 saving paper 31 Scan Center setting up 19 Scan to Computer setting up 51 scan troubleshooting cannot scan
  • Lexmark XC6152 | User Guide - Page 176
    58 supplies, ordering developer unit 59 imaging units 60 photoconductor unit 59 staple cartridges 60 waste toner bottle 60 supply notifications configuring 60 supported file types 27 supported flash drives 27 T toner cartridge replacing 71 toner cartridges recycling 96 toner darkness adjusting 140
  • Lexmark XC6152 | User Guide - Page 177
    port enabling 115 USB ports 12 using genuine Lexmark parts 58 genuine Lexmark supplies 58 using Customer Support 19 using Google Drive 20 using QR Code 40 volatile memory 53 erasing 52 volatility statement of 53 W waste toner bottle ordering 60 replacing 78 white lines appear 138 white pages
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XC6100 Series
User's Guide
January 2016
www.lexmark.com
Machine type(s):
7563
Model(s):
196, 197