Lexmark XC6152 User Guide - Page 118
Paper feed problems, Envelope seals when printing, Collated printing does not work
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Troubleshooting 118 Paper feed problems Envelope seals when printing Action Yes 1 Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. 2 Resend the print job. Does the envelope seal when printing? Contact customer support. No The problem is solved. Collated printing does not work Action Step 1 a From the home screen, touch Settings > Print > Layout > Collate. b Set Collate to (1,2,3) (1,2,3). c Resend the print job. Is the document printed and collated correctly? Step 2 a From the printer software, set Collate to (1,2,3) (1,2,3). b Resend the print job. Is the document printed and collated correctly? Step 3 a Reduce the number of pages in the print job. b Resend the print job. Is the document printed and collated correctly? Yes The problem is solved. The problem is solved. The problem is solved. No Go to step 2. Go to step 3. Contact customer support.