Lexmark XC6152 User Guide - Page 126
Ghost images, Gray background
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Troubleshooting 126 Ghost images Leading edge AABBCCDD AABBCCDD Trailing edge Action Step 1 a Load the tray with the correct paper type and weight. b Resend the print job. Yes Go to step 2. No The problem is solved. Do ghost images still appear on prints? Step 2 Go to step 3. a Depending on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on the printer control panel. b Resend the print job. The problem is solved. Do ghost images still appear on prints? Step 3 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Do ghost images still appear on prints? Gray background Leading edge ABCDE ABCDE ABCDE Trailing edge